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Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
3 outdoor pools, sun loungers

Guest reviews

4.4 out of 5 Excellent
1,154 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationEcopark Kantun Chi15 min walk
Popular LocationCenote Cristalino19 min walk
Popular LocationOasis Beach10 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

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    About this area

    Xpu-Ha

    Located in Xpu-Ha, Barceló Maya Palace - All Inclusive is near theme parks and on a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Akumal Beach, while Ecopark Kantun Chi and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xplor Theme Park and Dolphinaris Riviera Maya Park. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with ecotours.
    View in a map
    Popular Location

    What's nearby

    • Ecopark Kantun Chi - 15 min walk
    • Cenote Cristalino - 19 min walk
    • Puerto Aventuras Marina - 6 min drive
    • Oasis Beach - 10 min drive
    • CEDAM Museum - 12 min drive

    Getting around

    • AirportCancun Intl. Airport (CUN) - 69 min drive

    Restaurants

    • Mirador – Buffet restaurant offering international cuisine.
    • La Hacienda – Buffet restaurant offering Mexican cuisine.
    • Rodizio – Restaurant offering Brazilian cuisine.
    • Brasserie – Restaurant offering French cuisine.
    • Caribe – Restaurant offering Caribbean cuisine.

    About this property

    Barceló Maya Palace - All Inclusive

    Catch some rays on Barceló Maya Palace - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 756 rooms feature thoughtful touches like minibars (stocked with some free items) and bathrobes, plus furnished balconies or patios and LCD TVs with satellite channels. Guests will also find 24-hour room service, rainfall showerheads, and coffee makers.

    All-inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    Buffet and à la carte meals, snacks, and beverages included
    In-room minibar (all beverages included)

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Water activities

    Rowing/canoeing
    Snorkeling
    Windsurfing

    Land activities

    Fitness facilities
    Miniature golf
    Soccer
    Tennis
    Volleyball

    Lessons/classes/games

    Bartending
    Cooking
    Dancing
    Language

    Kids' club

    Supervised activities for children between 4 and 12 years old

    Entertainment

    Access to onsite clubs
    Theme parties

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast and through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Free buffet breakfast available daily 7:00 AM–11:00 AM
    • Buffet and à la carte meals, snacks, and beverages included
    • 6 restaurants
    • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
    • 24-hour room service

    Things to do

    • 3 outdoor pools
    • 3 outdoor tennis courts
    • Aerobics classes
    • Arcade/game room
    • Basketball
    • Children's pool
    • Fitness center
    • Full-service spa
    • Kayaking
    • Nightclub
    • Playground
    • Sauna
    • Scuba diving
    • Shopping
    • Snorkeling
    • Tennis
    • Volleyball
    • Water park access (surcharge)

    Family friendly

    • 3 outdoor pools
    • Arcade/game room
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free children's club
    • In-room child care (surcharge)
    • Laundry facilities
    • Playground
    • Waterslide

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Meeting rooms
    • Conference space (2350 square feet)

    Outdoors

    • Beach umbrellas
    • Garden
    • Pool sun loungers
    • Private beachfront location
    • Terrace

    Spa

    • Body treatments
    • Facials
    • Massage - deep-tissue
    • Massage - Swedish
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Steam room
    • Turkish bath/hammam

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant

    More

    • Beach towels
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Ceiling fan
    • Linens

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Rainfall showerhead
    • Shampoo
    • Shower/tub combination
    • Soap
    • Toilet paper

    Entertainment

    • 32-inch LCD TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Free minibar (some items)

    Outdoor space

    • Furnished balcony or patio

    More

    • Desk
    • Guidebooks/recommendations
    • Iron/ironing board
    • Laptop-compatible safe
    • LED light bulbs
    • Phone
    • Slippers
    • Window screens

    Policies

    Check-in

    Check-in from 3 PM - 6:00 PM
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation
    24-hour airport shuttle service is available on request
    Fees may apply; contact the property in advance to make arrangements
    An airport shuttle service (surcharge) is available on request.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Sanitation services: USD 1.5 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 123 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Noise-free guestrooms cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms
    4.4
    Excellent
    1,154 reviews
    5 - Excellent
    728
    4 - Good
    280
    3 - Okay
    84
    2 - Poor
    42
    1 - Terrible
    20

    4.7/5

    Cleanliness

    4.5/5

    Staff & service

    4.5/5

    Amenities

    4.6/5

    Property conditions & facilities

    5/5 Excellent

    Travelled with family
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Expedia didn’t do much for our vacation and even didn’t send the VIP stay updates or upgrades but resort itself did it - thank you to Barcelona Adults for such a great vacation , everything was very safe and amazing 😉
    Stayed 7 nights in Sep 2020

    5/5 Excellent

    Travelled with group
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Amazing
    This resort was seriously a dream. So amazing, to say the least. It was like something out of a movie. Amazing service, food, drinks, entertainment, activities, and everything else. There’s so much to do that you could never possibly get bored. And the scenery is absolutely breathtaking. We will definitely be coming back.
    Stayed 4 nights in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Staff & service, property conditions & facilities
    Everything was amazing, beautiful beach and restaurants, delicious food, good choices of beverages. Definitely, will come back.
    Stayed 3 nights in Sep 2020

    5/5 Excellent

    Stayed 12 nights in Sep 2020

    3/5 Okay

    Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Don’t know. I didn’t stay here. They moved us to a different property.
    Stayed 7 nights in Sep 2020

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