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5.0 out of 5

"Great hotel and staff. Covid handled as well as could be expected. Great getaway! " More

By a verified traveller on Sun 20 Sep 2020

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Hotel Description

4.5-star ski-in/ski-out resort near Whistler Blackcomb Ski Resort

Mountain getaway

Within a 15-minute walk of this Upper Village resort, you'll find Squamish Lil'wat Cultural Centre and Audain Art Museum. Blackcomb Excalibur Gondola is 0.8 mi (1.2 km) away.

18-hole golf course

This smoke-free resort features a golf course, ski-in/ski-out access, and a full-service spa. There's a free ski shuttle, and ski rentals, ski passes and ski storage are available on site. Enjoy a meal in one of the 5 restaurants and perks like free WiFi.

WiFi, satellite TV

In addition to TVs with satellite channels, the 519 guestrooms offer WiFi and 24-hour room service. Other amenities include wired Internet, minibars, and coffee/tea makers.

Fairmont, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$212* Per night/room 1 Nov. - 2 Nov.

Fairmont Gold, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont Gold, Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Slope side (2 Bedrooms)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed (Alpine)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Valley View (2 Bedrooms)

Bed Count 1 King Bed Maximum Occupancy 8 Max

The Fairmont Chateau Whistler ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Fairmont Chateau Whistler

Everyone (1) Couples (1)
5 out of 5
Great hotel and staff. Covid handled as well as could be expected. Great getaway!

Posted by , from Vancouver on 20 Sep. 2020

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Comment from Hotel Management

21 Sep. 2020 by Duncan

Thank you for staying with us. We appreciate your feedback.

5 out of 5
We had a beautiful room including spa like bathroom. Ate dinner at the portobello restaurant and had a fun time.

Posted by on 23 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Mona Zaher - Marketing Manager

Thank you for your review!

About the The Fairmont Chateau Whistler

Location 4599 Chateau Blvd, Whistler, BC V8E 0Z5

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Have fun with onsite winter activities, including downhill skiing and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. The Fairmont Chateau Whistler helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the resort's bar. There are 5 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi and wired Internet. This luxury resort also offers an indoor pool, an outdoor pool, and a health club. Parking is available for a fee. This 4.5-star Whistler resort is smoke free.

  • 519 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Whistler, BC (YWS-Green Lake Seaplane Base) (5.1 km / 3.2 mi)
  • Train station: Whistler Station (6 km / 3.7 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Fairmont Chateau Whistler offers 519 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Whistler resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

The Fairmont Chateau Whistler has 5 restaurants serving dinner only.

The Grill Room - Onsite restaurant. Open daily.

The Chalet - This restaurant specializes in American cuisine and serves dinner only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per pet, per night, plus a deposit of CAD 50.00 per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night
  • Resort fee: CAD 23.20 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Ski storage
  • Bicycle storage
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 37 per day
  • Valet parking fee: CAD 45 per day
  • Pet deposit: CAD 50.00 per day
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont
  • Chateau Whistler
  • Fairmont Chateau
  • Fairmont Chateau Hotel
  • Fairmont Chateau Hotel Whistler
  • Fairmont Chateau Whistler
  • Fairmont Whistler
  • Whistler Chateau Fairmont
  • Whistler Fairmont
  • Whistler Fairmont Chateau
  • Fairmont Chateau Whistler Hotel Whistler
  • Fairmont Chateau Whistler Hotel
  • Fairmont Chateau Whistler Resort
  • Fairmont Chateau Resort
  • The Fairmont Chateau Whistler Resort
  • The Fairmont Chateau Whistler Whistler
  • The Fairmont Chateau Whistler Resort Whistler

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.