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"Just finished a five day stay at this hotel. There was both good and bad during our stay. The picture on Travelocity is not what the room looked like. ... " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

3-star romantic hotel near Whistler Blackcomb Ski Resort

City center stay

At this Whistler Village hotel, you'll be well placed to visit Whistler Blackcomb Ski Resort and Whistler Village Gondola, both steps away. Whistler Core Climbing and Fitness Centre and Whistler Visitor Centre are also within half a mile (1 km).

Restaurant

A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. A lobby fireplace, luggage storage, and laundry facilities are also on offer.

Free WiFi, refrigerators

The 36 guestrooms have LCD TVs with cable channels and offer free WiFi and refrigerators. Other amenities include free local calls, hair dryers, and free toiletries.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$105* Per night/room 21 Oct. - 22 Oct.

Loft, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Loft, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Run Of House

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Village Micro Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive - The Inn at Whistler Village ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Executive - The Inn at Whistler Village

Everyone (4) Family (1)
3 out of 5
Just finished a five day stay at this hotel. There was both good and bad during our stay. The picture on Travelocity is not what the room looked like. The wall heater had to be on 24/7 to keep the room even moderately warm. The bedding was minimal and we had to wear our long johns to bed on the coldest nights. The staff was excellent and the attached restaurant was great. You pay a little extra to be close to the lifts but it is a good trade off if you are there to ski.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Jack

Thank you for your review, we are sorry you had trouble with the heating we are going through an uncommonly cold spell, I hope you reached out to us so we could have our maintenance department to look at the heating. We are really glad you found our staff excellent and got to enjoy the fantastic il Caminetto. We hope you visit us again soon. Kind regards, Jack Front Office Manager

4 out of 5

Expensive but great location.

Depends on what you expect out of the price you pay for this hotel. lf you are all about being close to the slopes and the action, this is the place for you. You are not paying for the quality of the room, it does have all the necessities to enjoy your stay. The beds are not that comfortable, the pillows aren’t great. The noise from the hallway can be easily heard. With all that being said, the hotel staff was great and free ski storage. Just call the front desk and the skis will be waiting for you by the time you get downstairs. Then with a 2 min walk you are on the gondola up the mountain. So again, just depends on what you expect for your money. I will probably find a cheaper farther hotel now that I know my way around the mountain next time.

Posted by , from DuPont, WA on 5 Jan. 2018

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Comment from Hotel Management

7 Jan. 2018 by Anna Vega

Dear Kevin, Thank you for your feedback. We are delighted that you were happy with our location and our staff's services but are also saddened that we were not able to provide you with a more comfortable room. Our sincerest apologies for the inconvenience you had encountered. We do take your comments to heart and will use these to continue to improve our services. Should you have other comments or concerns, please do not hesitate to contact us any time. Kind regards, Anna Vega

5 out of 5

Location, Location, Location

The hotel was 3 minutes from the chair lift, bars and restaurants. The staff were pleasant and courteous. The room was clean and comfortable. I would stay here again.

Posted by , from Seattle, WA on 25 Dec. 2017

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Comment from Hotel Management

27 Dec. 2017 by Rachael

Thank you for the positive feedback, We are pleased to hear that you were happy with the staff and hotel. We look forward to your next stay with the Executive Inn. Happy holidays from all the team.

3 out of 5

Great location, lots of potential

First off, Staff was very friendly and helpful and the location was amazing. The room and lobby were cute but pretty tight making It hard to maneuver with bags and ski gear. The construction going on at the hotel was lound and one night an overwhelming smell of bleach or cleaning supplies actually woke me up. Overall I’d say this place was fine for the price but I’ll try somewhere else next time.

Posted by , from Washington on 18 Dec. 2017

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Comment from Hotel Management

22 Dec. 2017 by Anna Vega

Dear ksado, We would like to thank you for this honest feedback. While there are elements within the hotel that we may never be able to change such as the lobby size, we definitely would like to manage everything else that we can do something about. We are very sorry that the restaurant construction had disturbed you on this most recent stay. It is a different company but we will work harder with them to ensure that they do not cause our guests grave inconvenience. We have also discussed with the Housekeeping team your feedback on the cleaning supplies smell as we are certain this could have been avoided. Once again, thank you for your feedback! We do hope that we are able to host you again and provide you with a more delightful stay this time around. Kind regards, Anna Vega, Rooms Division Manager

1 out of 5

Whistler Stay

Pros: Nothing
Cons: Everything
Location: I was there to have a CT scan, not as a tourist. We did have a good meal at an Irish Pub nearby.
Starting with the check-in things were not good. The hotel did not have adequate parking for check-in. Too many stairs in the room. Bed had only 2 ft. space to the ceiling. You could only access the bed from 1/2 of one side and not from the other side at all. The parking for the hotel is located on another street with poor access. We were finally moved to another property and given a nice room, but the damage had already been done. I would not recomment this chain of hotels to anybody!

Posted by , from North Vancouver on 13 Jun. 2017

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Comment from Hotel Management

15 Jun. 2017 by Char R

Dear Garth, I have just finished reading your review and wanted to thank you in person for your honest feedback. Please accept our apologies for failing to meet your expectations during your stay. We will certainly take your comments to heart, and make every effort to improve in the areas mentioned for all future guests. Kind regards, Char

About the Executive - The Inn at Whistler Village

Location 4250 Village Stroll, Whistler, BC V0N1B4

Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, ski storage, and concierge services are also featured at the romantic Executive - The Inn at Whistler Village. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 3-star Whistler hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Dining venue
  • Childcare (surcharge)
  • Ski equipment storage
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (134 km / 83.3 mi)
  • Train station: Whistler Station (5.1 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Executive - The Inn at Whistler Village offers 36 air-conditioned accommodations with bathrobes and hair dryers. 42-inch LCD televisions come with cable channels. This Whistler hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Executive - The Inn at Whistler Village has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pool access is available by reservation only. Guests must book their pool access time slot at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per day
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Reservation might be required for some facilities onsite

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 72 per person (one way)
  • Airport shuttle fee per child: CAD 36 (one-way), (up to 12 years old)
  • Self parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Executive Inn Whistler Village
  • Executive Whistler Village
  • Executive Inn Village
  • Executive - The Inn at Whistler Village Hotel
  • Executive - The Inn at Whistler Village Whistler
  • Executive - The Inn at Whistler Village Hotel Whistler

You should know

  • Executive - The Inn at Whistler Village offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.