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4.6 out of 5

"This hotel is in a great location. The staff is very friendly and accommodating. Rooms are clean and modern. " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

3.5-star ski-in/ski-out hotel near Whistler Blackcomb Ski Resort

City center stay

You'll be steps from Whistler Village Gondola and within a 10-minute walk of Whistler Blackcomb Ski Resort with a stay at this Whistler Village hotel. Also, Whistler Marketplace is within half a mile (1 km) and Whistler Sliding Centre is within 2 miles (3 km).

Dining options, 2 bars/lounges

Ski-in/ski-out access, 4 restaurants, and an outdoor pool are all featured at this boutique hotel. Families will appreciate the arcade/game room, onsite laundry facilities, and supervised childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 158 guestrooms also offer free WiFi and LED TVs with cable channels. Pillowtop beds, minibars, and free local calls are also available.

Crystal Single Room, Multiple Views

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$148* Per night/room 1 May - 2 May

Loft, 1 Queen Bed, Multiple View (Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite with Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

3 Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room Selected at Check-In

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crystal Lodge & Suites ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crystal Lodge & Suites

Everyone (7) Family (2)
5 out of 5

would definitely stay here again

Pros: Close restaurants, Free Internet, Quiet
We enjoyed this hotel. It was conveniently located in the heart of the village. Everything was walking distance and shopping was great. So many excellent restaurants to choose from. The staff was very attentive to our needs. The rooms were clean and comfortable. Next trip back ; we will definitely stay here again. Highly recommend the Ziptrek, lots of fun and beautiful scenery.

Posted by , from Prince George on 26 Sep. 2012

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4 out of 5

Great central location

Pros: Close restaurants, Free Internet, hot tub
All round good Whistler Hotel, great hot tub! Room could use a fresh coat of paint though (a bit drab)

Posted by , from UK on 11 Jul. 2012

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4 out of 5

awesome quality for the price

Pros: Close restaurants, Free Internet
Cons: Noisy
we had a lovely stay, but we chose a room that was just a little two small for two adults & two kids under 3, but the room is awesome for what we payed

Posted by on 11 May 2012

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5 out of 5
This hotel is in a great location. The staff is very friendly and accommodating. Rooms are clean and modern.

Posted by on 21 Jan. 2020

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5 out of 5

Posted by on 25 Aug. 2019

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5 out of 5
We stayed in the loft suite. It was just enough space for us and our two boys. We loved the kitchenette and the hotel location is perfect for Village activities and nearby trails. It was nice to have underground parking available.

Posted by on 2 Aug. 2019

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5 out of 5
Great location! Everything you need is in walking distance. The only time we needed the rental car was to see sights outside of Whistler.

Posted by on 28 Jul. 2019

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4 out of 5

Posted by on 3 Jul. 2019

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5 out of 5

Posted by on 10 May 2019

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5 out of 5

Wonderful Whistler

We had a fantastic time being right in the heart of Whistler Village. We were able to walk right off the elevator to shop, dine, and take in the surrounding mountain beauty. We will be back for sure.

Posted by , from Tacoma Washington on 12 Mar. 2018

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Renovations + Closures

The property will be renovating from 13 April 2020 to 30 June 2020 (completion date subject to change). The following areas are affected:

  • Hallway
  • Meeting facilities
  • Sauna
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

As a guest of Crystal Lodge & Suites, you'll find an outdoor pool, ski-in/ski-out access, a spa tub, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite 24-hour business center. A fitness center, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Crystal Lodge & Suites. For a fee, parking is available. This 3.5-star Whistler hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Valet parking (surcharge)


  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (134 km / 83.3 mi)
  • Train station: Whistler Station (4.5 km / 2.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crystal Lodge & Suites offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 37-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Whistler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • LED television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Crystal Lodge & Suites has 4 restaurants on site.

Hotel Policies


  • Minimum check-in age is: 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • 24-hour check-in
  • Number of children who can stay free - 3


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 24.00 per night
  • Valet parking fee: CAD 28.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Lodge
  • Crystal Lodge Whistler
  • Crystal Whistler
  • Crystal Hotel Whistler
  • Crystal Lodge Suites
  • Crystal Lodge & Suites Hotel
  • Crystal Lodge & Suites Whistler
  • Crystal Lodge & Suites Hotel Whistler

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.