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4.8 out of 5

"Hotel was very attractive. 1-bed suite (smallest they have) included 2 bathrooms, beautiful kitchen, fireplace, tv, lots of seating, dining room, balc ... " More

By JenM11, from Langley, BC on Fri 20 Apr 2012

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Hotel Description

4-star beachfront resort near Mission Hill Family Estate

Beachfront retreat

Your stay at this Westbank resort places you within 6 miles (10 km) of Quails' Gate Estate Winery and Mission Hill Family Estate. Royal LePage Place is within 6 miles (10 km) and Prospera Place is within 12 miles (20 km).

Private beach, dining

This resort features a private beach, a full-service spa, and a marina. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 2 spa tubs and perks like free self parking and free WiFi.

Soaking tubs, free WiFi

The 90 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include washers/dryers, deep soaking bathtubs, and living rooms.

Basic Single Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $165* Per night/room 28 Jan. - 29 Jan.

Luxury Suite, 2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suite, 2 Bedrooms, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Cove Lakeside Resort ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Cove Lakeside Resort

4 out of 5

Beautiful hotel, incredibly spacious room, lovely location

Pros: Free Internet, Quiet
Cons: Nothing close
Hotel was very attractive. 1-bed suite (smallest they have) included 2 bathrooms, beautiful kitchen, fireplace, tv, lots of seating, dining room, balcony. Would stay there again with our kids to make use of the kitchen, space, amenities. The room was like a great condo - but lacked the wow/luxurious feel of a really nice hotel. Waterfront location and great walking paths were wonderful. Amenities and parking all free.

Posted by , from Langley, BC on 20 Apr. 2012

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5 out of 5

AMAZING value, amazing staff, amazing price... AMAZING

Pros: Free Internet, Quiet
Visiting from Vancouver, we had originally reserved in at the Kelowna Inn and Suites for our honeymoon... what a mistake (but that's for a separate review) Fortuitously, my amazing new husband chose The Cove for the remaining nights that we had in Kelowna, and what an amazing place it is! The rooms are large, immaculately decorated, high ceilings, flat screen TVs, everything you'd expect from a luxury resort. But wait. There's more. In addition, there's a fully supplied (meaning pots, pans, other needs) stainless steel appliance, dream kitchen in each room. So if you've spent the day wine touring and would like a quiet night in with a bottle you picked up, your fabulous new husband can whip up a delicious dinner for you right in your room! But wait, there's more. Private in-suite washer and dryer tucked off the side of the kitchen. Stocked with single use detergent and dryer sheets. Did I mention the en suite bathroom PLUS addition bathroom? Did I mention the incredible view of the lake? Did I mention the on site Aveda spa where my husband joyfully had his first pedicure? Did I mention the incredible food in the restaurant downstairs? Did I mention the amazing front desk staff (I'm pretty sure it was Kevin and Chris. They rock) I almost hesitate to continue, as I'm frightened that someone else will find out how incredible they are and their prices will jump before we have a chance to return in the spring because - get this - the prices at The Cove were a full 25% lower at this amazing place then they were at the awful place we left (that's for a separate review. i know... ) But an amazing place deserved to be recognized. The facility is beautiful, the team is first class. They've obviously worked hard to bring it together and they deserve every success. In my professional life, I have worked for the Walt Disney Company, Peller Estate Wines and am currently employed with a national broadcast network; however, if - for whatever reason - we decided to relocate to Kelowna, i'd be handing in my resume at the front desk and itching to be part of such a great team. See you in the spring! Jennifer and Ken rm. 406 October 26-28, 2011

Posted by , from vancouver on 16 Nov. 2011

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5 out of 5

Comfort and space

Pros: Free Internet, Quiet
This resort has a peaceful atmosphere, with many spa treatments available, however we love it because of the comfort and space. The suites are spacious, with lounge, fireplace, bedrooms, washer, dryer, kitchen etc.....and the views over the lake are beautiful. We have returned several times and never been disappointed. It was recomended to us, and in turn we would highly recommend this resort.

Posted by , from Kamloops on 7 Feb. 2011

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5 out of 5

The hotel was everything we needed!

Pros: Quiet
Cons: No free Internet
Check in was easy, the staff was friendly and very helpful, the room was very clean and had everything we needed for our stay.

Posted by , from Santa Clara, CA on 6 Feb. 2011

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5 out of 5

Great in every aspect!

I thought that the Cove was a very lovely "first class"resort, I cannot think of one negative thing to say about it. The lobby was very nice, great looking bar and restaurant! We really enjoyed the pool area and thought the suite was awesome! I have been to the Okanagan many times and would highly recommend this resort, the location was really perfect too - close to great wineries!!!\n

Posted by on 4 Sep. 2007

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5 out of 5

One of the nicest places to stay at!!!

On our visit to Westbank, BC, we made a last minute decision to stay in Westbank. I went online and the Cove was the only place that met our needs. The staff was very helpful and friendly. The rooms were nice and big. The fine dining was great. I recommend this place to any one. I will be back!!!

Posted by on 4 Sep. 2007

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 15:

  • Swimming pool

Property Features

Simply walk outside to feel the sun on your face at the sand beach. At The Cove Lakeside Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like water skiing and kayaking. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star West Kelowna resort.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Miniature golf on site
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Cove Lakeside Resort offers 90 accommodations with washers/dryers and safes. These individually decorated and furnished accommodations have separate living rooms. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Washer and dryer
  • Living room
  • Pillowtop beds
  • Deep soaking tub
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

The Landing Kitchen & Bar - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500 per accommodation, per stay
  • Resort fee (June 01 - September 30): CAD 20 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cove Lakeside Resort
  • Cove Lakeside Resort West Kelowna
  • Cove Lakeside West Kelowna
  • Lakeside Cove Resort
  • Cove Lakeside Hotel West Kelowna
  • Cove Lakeside Resort Kelowna/West Kelowna
  • Cove Lakeside Westbank
  • The Cove Lakeside
  • The Cove Lakeside Resort Resort
  • The Cove Lakeside Resort West Kelowna
  • The Cove Lakeside Resort Resort West Kelowna

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.