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4.5 out of 5

"Liked slanted ceiling and skylight. Restaurant was excellent. Staff was great! " More

By a verified traveller on Sun 29 Aug 2021

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Hotel Description

3-star hotel near Waterton Lakes National Park

In Waterton Park

Within a 10-minute walk of the hotel, you'll find Waterton Glacier International Peace Park and Waterton Marina. Also, Cameron Falls is within half a mile (1 km) and Bertha Lake Trailhead is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a lobby fireplace, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, hair dryers, and phones.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $90* Per night/room 22 Feb. - 23 Feb.

Premium Suite, Kitchen

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Suite, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Waterton Lakes Lodge Resort ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waterton Lakes Lodge Resort

Everyone (5) Couples (1) Family (1)
4 out of 5
Liked the location and the room was comfortable. Staff were nice, beds were comfortablr. Would have been nice to have room made up at leadt 1x during our stay. Restaurant was good but not ooen for breakfast.

Posted by , from Edmonton, AB on 6 Aug. 2020

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Comment from Hotel Management

6 Aug. 2020 by Hannah

Thank you for your review. We appreciate your feedback. Due to COVID-19 we are not going into the guests rooms because we don't want to be in your guys space. Upon your check-in we should have informed you, that is a fault on our side. Thank you again for your review.

4 out of 5
I liked the proximity of the property to ask the Main Street shops and restaurants and the Marina. The pool/hot tub was a nice amenity that I used after a long bike ride. Staff, while nice were not always readily available. I called the front desk on several occasions to ask questions and no one picked up in the middle of the day. WiFi was almost non existent in our room our entire stay. We requested they not clean our room each day and received a coffee voucher for doing so, yet they came in and cleaned anyways. There was no 'Do Not Disturb' door hangers for housekeeping in our room. All that said, it was clean, quiet and a comfortable place to rest.

Posted by , from Edmonton, AB on 24 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Camila

Thank you Natasha for providing us with a review on your stay here at the Waterton Lakes Lodge Resort. We are sorry that the staff here were not as readily available as you would have liked, but as the middle of the day is our rush hour we do get quite busy helping as many people as possible. The wifi can also be spotty at times due to our remote location, and is liek this town wide. We are sorry for any inconveniences that the wifi and our staff availability may have caused you. Once again we really appreciate your honest feedback and hope that you will stay with us again soon!

5 out of 5
Ya grrat tomrs best ever we like chill great very good chilli

Posted by on 15 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Front Desk Agent

Thank you for your review!

5 out of 5
Liked slanted ceiling and skylight. Restaurant was excellent. Staff was great!

Posted by on 29 Aug. 2021

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Comment from Hotel Management

29 Aug. 2021 by Madison | Guest Services

Thank you for your kind review Joan! We're so happy you enjoyed your stay and hope to see you again in the future.

5 out of 5
I absolutely loved my stay here! The property was excellent, the staff were super friendly and the room was awesome. The tub was phenomenal! Also, housekeeping does an amazing job with the beds- 4 nights and the sheets were still tucked in- that NEVER happens for me!

Posted by on 6 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Meagan O| Guest Services

Thank you for your review, we love hearing our guests positive feedback. We are so glad to hear how much you enjoyed your time with us. We will pass along all your compliments to our staff. We hope you'll come stay with us again on any of your future trips to Waterton!

5 out of 5

Posted by on 13 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by Megan

Thanks so much for the review

4 out of 5
Our room was too warm even though it was chilly outside. Poor air circulation. Also the light in the room was inadequate for reading.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Megan

Thank you for the review! Your comments will help us for when we will be renovating in the next time period!

4 out of 5

Highly recommend visiting Waterton!!

Pros: Had a balcony and screen door we could open for cooler air at night..
Cons: Wifi needs to be increased. fans in the rooms would help
Location: Eat at the Waffleton.. great waffles and walk to the water! Don't miss the Prince of Wales Hotel.. the view is amazing!!
Beds were comfortable, wifi was terrible, location amazing close to stores/restaurants/ and had what we needed. Waterton is a great place off the radar and not busy and commercial like Lake Louise. We are already planning another trip back there for longer. Bring a boat/bike/paddle board/kayak/canoe... and a book to relax!! Staff at local restaurants were very outgoing and kind.

Posted by , from Boise, ID on 18 Jul. 2018

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Comment from Hotel Management

19 Jul. 2018 by Elizabeth

Hi Lara, Thank you so much for your complete review. We are very sorry about the Wi-Fi issue, I will make sure our maintenance team is aware! Regards,

About the Waterton Lakes Lodge Resort

Location 101 Clematis Ave, Waterton Park, AB T0K2M0

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, gift shops/newsstands, and a picnic area are also featured at Waterton Lakes Lodge Resort. Self parking is free. This 3-star Waterton Park hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 11 buildings
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Waterton Lakes Lodge Resort offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Waterton Park hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Vimys Lounge and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for lunch and dinner.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 for adults, CAD 8 and CAD 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakes Lodge Resort
  • Waterton Lakes Waterton Park
  • Waterton Lakes Lodge Resort
  • Waterton Lakes Lodge Resort Hotel
  • Waterton Lakes Lodge Resort Waterton Park
  • Waterton Lakes Lodge Resort Hotel Waterton Park

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.