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4.0 out of 5

"Excellent staff. Allowed for early checkin due to medical appointment. Clean and spacious. Wifi slow to login but good strength. Pub restaurant in bui ... " More

By a verified traveller on Wed 17 Jun 2020

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Hotel Description

3-star eco-friendly hotel with indoor pool

In Victoria

Within a 15-minute walk of the hotel, you'll find Government Street and MayFair Shopping Centre. Chinatown and Galloping Goose Trail are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 100 guestrooms offer free WiFi and room service. Coffee/tea makers, hair dryers, and safes are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$135* Per night/room 31 Oct. - 1 Nov.

Suite, Multiple Beds (Corporate)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, Multiple Beds, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room, 2 Double Beds (Corporate)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sandman Hotel Victoria ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sandman Hotel Victoria

Everyone (1)
5 out of 5
Excellent staff. Allowed for early checkin due to medical appointment. Clean and spacious. Wifi slow to login but good strength. Pub restaurant in building, but did not use. One minor note. Found bathroom sink faucet plumbed backwards. Hot/right , cold/ left.

Posted by on 17 Jun. 2020

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Comment from Hotel Management

17 Jun. 2020 by General Manager

Hello Frank, We are glad to hear you enjoyed your stay, we look forward to having you back in the near future. Thank you for letting me know about the water handle mix up we are working on that problem now. Regards, Corey

4 out of 5

Excellent Customer Service!

My husband and come to Victoria every six months for appointments and we always stay at the Sandman Hotel. Their Executive Housekeeping Manager Anita is a dream! She takes such good care of us, always ensures we are happy and comfortable and goes out of her way for us. This is definitely our hotel of choice!

Posted by , from Victoria, BC on 20 Jun. 2013

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3 out of 5

Avg Hotel

Pros: Close to downtown Victoria. Can get there by bus and there's a bus stop right outside of the hotel.
Cons: Upgrade hotel furnishing, more friendly customer service.
Location: Close by downtown Victoria.
This hotel looks nice from the outside, but it's a bit outdated in the rooms. The rooms are clean, but I think it's a bit pricey for it's location and old furnishing. I asked the front desk for direction, the lady wasn't very helpful as she doesn't appear to know the area.

Posted by , from Fremont, CA on 12 Sep. 2015

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4 out of 5

good price for the cost..

Pros: Free Internet, Quiet
I enjoyed my 2 night stay at this hotel... comfortable.. friendly people.... room was great and clean.... it has a fitness center which I used.. but not very much equipment... pool also. the restaurant was abit pricey for breakfast although that may be because of Victoria in general..

Posted by , from Boston, Massachusetts on 29 Feb. 2012

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About the Sandman Hotel Victoria

Location 2852 Douglas St, Victoria, BC V8T4M5

Property Features

Sandman Hotel Victoria offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. There are 3 meeting rooms available. The eco-friendly Sandman Hotel Victoria also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available. This 3-star Victoria hotel is smoke free.

  • 100 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sandman Hotel Victoria offers 100 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

Shark Club Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 20 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 5 and CAD 25 per person (approximately)
  • Pet fee: CAD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Hotel Victoria
  • Sandman Victoria
  • Sandman Victoria Hotel
  • Victoria Sandman
  • Victoria Sandman Hotel
  • Sandman Inn Victoria
  • Sandman Hotel Victoria Hotel
  • Sandman Hotel Victoria Victoria
  • Sandman Hotel Victoria Hotel Victoria

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.