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4.0 out of 5

"Did not get the room I'd booked, Room #204 is what i got, was ok, apart from a rip in the curtain, and the shower handle kept falling off, the room fe ... " More

By a verified traveller on Thu 03 Jun 2021

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Hotel Description

3-star hotel near The Gardens at HCP

In regional park

You'll find The Gardens at HCP and Camosun College - Interurban Campus within 3 miles (5 km) of this hotel. Pacific Institute for Sport Excellence and Cordova Bay Golf Course are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a computer station are also offered.

Free Internet, refrigerators

The 88 individually decorated guestrooms offer free WiFi and free wired Internet, as well as room service. Flat-screen TVs come with digital channels, and other amenities include refrigerators and microwaves.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$229* Per night/room 8 Aug. - 9 Aug.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Efficiency, Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking (One-Bedroom Suite)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Howard Johnson Hotel & Suites by Wyndham Victoria Elk Lake ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Howard Johnson Hotel & Suites by Wyndham Victoria Elk Lake

Everyone (2) Couples (3)
2 out of 5
The property itself was nice and well maintained, the check in was not good. We arrived at 3pm and once we checked in and were given a card key, we went to our room. To our surprise, it wasn’t cleaned up from the previous guests. We went back downstairs to the front desk and asked for another room. Evidently the hotel was fully booked so we were told to wait for housekeeping to clean it. So we had to wait in the lobby for over an hour until we were told that it was ready. Not a good experience.

Posted by on 25 Jul. 2021

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4 out of 5

Posted by on 22 Jul. 2019

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4 out of 5
Did not get the room I'd booked, Room #204 is what i got, was ok, apart from a rip in the curtain, and the shower handle kept falling off, the room felt somewhat tired, needs upgrading.

Posted by on 3 Jun. 2021

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Comment from Hotel Management

3 Jun. 2021 by Guest Services team

Dear Guest, Thank you for choosing Howard Johnson Hotel & Suites Elk Lake and for taking the time to share your feedback with us. Please know that your feedback is extremely important to us. We use feedback, such as yours, to continuously make changes to our brand standards to imrove the guest experience. Rest assured, we will be addressing your concern with our team. We hope you will give us another opportunity to serve you again in the future.

4 out of 5

Posted by on 26 Feb. 2021

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Comment from Hotel Management

10 Mar. 2021 by Guest Services team

Dear Guest, Thanks for taking the time to give us a review, we are appreciated that. We are looking forward to assisting you again in the future! Sincerely, Fiona C.

5 out of 5
Very convenient and easy on easy off access to multiple sites

Posted by on 28 Jul. 2019

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Comment from Hotel Management

25 Sep. 2019 by Howard Johnson Hotel & Suites Elk Lake Management

Thank you for your review, we appreciated the feedback.

5 out of 5

Helpful Staff at Front Desk

We decided to stay an additional night and the front desk staff were very helpful and assisting us in doing so. We had to move rooms, but the 2nd room was as nice as the 1st one we were in.

Posted by , from Pasco, WA on 12 Sep. 2015

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Comment from Hotel Management

23 Sep. 2015 by Erik Brook

Good Day Lynn: Thank you very much for your great comments about your stay. The staff at the Howard Johnson Hotel and Suites truly do enjoy their work. The staff make our business tick. SIncerely Erik Brook Manager of Operations

5 out of 5

Good Price and Huge Rooms

We stayed with my sons Hockey Team and the rooms were huge clean and comfortable, even my fussy wife was happy.....and my sons team won

Posted by on 19 Mar. 2007

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3 out of 5

Disappointed

Had booked a meeting room, but when we arrived, it was not available.

Posted by on 24 Apr. 2006

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About the Howard Johnson Hotel & Suites by Wyndham Victoria Elk Lake

Location 4670 Elk Lake Drive, Victoria, BC V8Z5M2

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 860 square feet (80 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Howard Johnson Hotel & Suites by Wyndham Victoria Elk Lake. Free self parking is available. This 3-star Victoria hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • 2 buildings
  • 860 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Victoria Intl. Airport (YYJ) (16.8 km / 10.5 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Howard Johnson Hotel & Suites by Wyndham Victoria Elk Lake offers 88 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 1:00 PM.

The Lakes Grillhouse - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 33 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 per person (approximately)
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Hotel Elk
  • Howard Johnson Hotel Victoria Elk Lake
  • Howard Johnson Victoria Elk Lake
  • Howard Johnson Hotel Elk Lake
  • Howard Johnson Elk Lake
  • Howard Johnson Hotel Wyndham Victoria Elk Lake
  • Howard Johnson Hotel Wyndham Elk Lake
  • Howard Johnson Wyndham Victoria Elk Lake
  • Howard Johnson Wyndham Elk Lake
  • Victoria Howard Johnson
  • Howard Johnson Suites Victoria Hotel Victoria
  • Howard Johnson Hotel Suites Victoria Elk Lake
  • Howard Johnson Wyndham Elk
  • Howard Johnson Hotel & Suites by Wyndham Victoria Elk Lake Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.