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"It was loud by the highway but beds are room was roomy and comfortable for our family of 6 " More

By a verified traveller on Mon 13 Jul 2020

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Hotel Description

3-star ski aparthotel with free WiFi

Near the slopes

Within a 5-minute walk of the aparthotel, you'll find Village Green Mall and Village Green Centre. Kalamalka Lake Provincial Park and Planet Bee Honey Farm are also within 3 miles (5 km).

Renovated in 2017

This aparthotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Enjoy the ski shuttle and onsite ski storage. A terrace, a garden, and a lobby fireplace are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 136 apartments also offer free WiFi and LCD TVs with cable channels. Other amenities include free local calls, portable fans, and hair dryers. Change of towels is available on request.

Standard Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $59* Per night/room 9 Dec. - 10 Dec.

Pet-friendly: 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Queen Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Double Queen Room: 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Riviera Plaza & Conference Center Vernon British Columbia ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Riviera Plaza & Conference Center Vernon British Columbia

Everyone (2) Family (1)
3 out of 5

Posted by on 12 Nov. 2021

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2 out of 5
I will never stay at this hotel or recommend it for any of my friends or family. · Website states that there is air conditioning in all rooms – not in the one I was in · Website states there are blackout curtains/drapes in all rooms – not in the one I was in. It actually only had blinds with missing slats and couldn’t be opened/closed properly. · Website didn’t mention that the swimming pool was closed, for repair (not closed due to Covid). · Hotel charges a “Covid cleaning fee” PER NIGHT STAYED. But, my room was never cleaned during my stay (3 nights), and I actually found garbage on the floor from the previous stay. I brought all of these up to the hotel, and never received a reply.

Posted by on 24 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Riviera Plaza and Conference Centre

We apologize for the inconvenience you experienced during your stay. We will look deeply all maintenance problems you encountered. We will do our part to communicate with our third party companies with the update in the amenities to avoid miscommunication. Thank you.

5 out of 5
It was loud by the highway but beds are room was roomy and comfortable for our family of 6

Posted by , from Alberta on 13 Jul. 2020

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Comment from Hotel Management

14 Jul. 2020 by Village Green Hotel

Thanks Donna! We appreciate your feedback and are glad your family was comfortable. Have a great day.

About the Riviera Plaza & Conference Center Vernon British Columbia

Location 4801 27 St, Vernon, BC V1T4Z1

Property Features

As a guest of Riviera Plaza & Conference Center Vernon British Columbia , you'll find a terrace, tour/ticket assistance, and a vending machine. Event space at this aparthotel measures 6181 square feet (574 square meters) and includes conference space. A computer station is on site and WiFi is free in public spaces. The business-friendly Riviera Plaza & Conference Center Vernon British Columbia also features ski storage, a garden, and a picnic area. Free self parking is available. A complete renovation of Riviera Plaza & Conference Center Vernon British Columbia was completed in January 2017. This 3-star Vernon aparthotel is smoke free.

  • 136 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6181 sq ft of conference space
  • 574 sq m of conference space
  • Built in 1972
  • Ski equipment storage
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Ski shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Riviera Plaza & Conference Center Vernon British Columbia offers 136 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Vernon aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Microwaves and change of towels can be requested.

  • Separate bedroom
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.

Pet Policy

  • Pets: CAD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay
  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 5 per day
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Green Village
  • Hotel Village Green
  • Dragon Village Green Hotel Complex Vernon
  • Village Green Hotel Vernon
  • Village Green Vernon
  • Dragon Village Green Complex Vernon
  • Riviera Village Green Hotel Complex Vernon
  • Riviera Village Green Complex Vernon
  • Riviera Village Green Complex
  • Hotel Riviera Village Green Hotel Complex Vernon
  • Vernon Riviera Village Green Hotel Complex Hotel
  • Hotel Riviera Village Green Hotel Complex
  • Village Green Hotel
  • Dragon Village Green Hotel Complex
  • Riviera Village Green Hotel Complex
  • Riviera Hotel Tower Route 97 Vernon BC
  • Riviera Village Green Plaza Conference Centre
  • Riviera Plaza Conference Center Vernon British Columbia

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.