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4.3 out of 5

"The hotel was easy to find both using the water ferry and walking (we walked from the train station upon arrival and used the ferry to get to the trai ... " More

By a verified traveller on Sun 06 May 2018

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Hotel Description

4-star romantic hotel near Grand Canal

City center retreat

At this San Marco hotel, you'll be well placed to visit Grand Canal and Rialto Bridge, both within a 5-minute walk. St. Mark's Basilica and St. Mark's Square are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. A coffee shop, a terrace, and a lobby fireplace are also on offer.

Free WiFi, flat-screen TVs

The 165 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and flat-screen TVs with satellite channels.

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$208* Per night/room 7 Jun. - 8 Jun.

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Suite, 2 Bathrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Splendid Heritage Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Splendid Venice – Starhotels Collezione ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Splendid Venice – Starhotels Collezione

Everyone (6)
4 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

10 Jul. 2019 by Splendid Venice

Dear guest, thank you very much for choosing us and for leaving a 4/5 rating. I am very glad to read that your stay has been memorable and I will be pleased to share your nice words with the staff. We do hope to welcome you again soon at Splendid Venice Starhotels Collezione. Best regards, Salvatore Pisani, General Manager.

5 out of 5
The hotel was easy to find both using the water ferry and walking (we walked from the train station upon arrival and used the ferry to get to the train station on our way back). The hotel is perfectly located in Venice, about 4 min walk to St. Peter's Square. The room was BEAUTIFUL!!! Clean, roomy, beautiful modern/updated decor, wallpaper that was beautiful and the bathroom was spacious. LOVED IT!!! The water pressure in the shower was awesome, just loved it SO MUCH!! Staff were VERY FRIENDLY and HELPFUL!! They had free breakfast in the morning with a fantastic assortment of food, breads, and juices. Wished we stayed longer than one night, WE LOVED IT and would recommend this hotel for anyone staying in Venice. Very Classy and staff were very accommodating.

Posted by on 6 May 2018

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5 out of 5

Fantastic location!

Pros: Everything! It's architecture, it's location, it's people.
Cons: I think its really beyond the hotel's control but it can sometimes get quite noisy quite early in the morning with motorboats moving about.
I had the most splendid time at the hotel. It was so centrally located. Everything was within walking distance - Railto Bridge to the left and St Marco to the right. The rooms were very comfortable and I enjoyed a nice view of the small canal right in front of the hotel. Overall I was really pleased with my choice - granted it wasn't cheap, but I would still love to return to Venice and surely stay here again.

Posted by on 24 Jul. 2017

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5 out of 5

Exceptional option to stay in Venice

Pros: Location, access to the hotel and point of interests, quality of the room, hotel's staff and quality of food Highly recommend Splendid Venice Hotel
Cons: The bar in the terrace is an exceptional space but service is too slow and drink selections are pricey
Location: Extraordinary and safe location. Walking distance to San Marco Square and the Rialto. A vaporetto will take you anywhere in Venice-reasonable rates
Our experience at Splendid Venice Hotel exceeded our expectations. Location: 5 minutes walk to the San Marco's Square and Rialto areas Direct access to the hotel on the water taxi Great room facilities. Bed and pillows very comfortable. Quite room Staff: very friendly and ready to assist you Breakfast-that was included-offers a great variety of options: eggs, cold cuts, variety of cereal and fresh furit, assorted selections of bread and pastries, etc. Don't miss a drink at the roof terrace We had the best dinner at the restaurant in the hotel A 6 miles running around Venice every early morning was an unforgettable experience

Posted by , from Puerto Rico on 2 Aug. 2016

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5 out of 5

Very nice hotel in perfect location

Great hotel with friendly, helpful staff. The complimentary trip to Murano with a guided tour of the glass blowing factory was exceptional!

Posted by , from Rhode island on 15 Nov. 2015

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5 out of 5

The hotel is in a wonderful location.

Pros: We liked the fact that they had a buffet breakfast and the location.
Cons: Have a sign up sheet if you would like to share a water taxi to / from airport. The hotel is a 5 minute walk to the Rialto but with luggage,not easy.
Location: St. Mark's Square is 5 minute walk and the Guggenheim Museum is a little tricky but an interesting 20 minute hike. Plenty of restaurants in the area.
The staff was extremely helpful. We were very happy with the buffet breakfast, it would have too annoying to try and find a restaurant serving at that hour. Every site was close to our location and easy to locate. We would recommend this hotel to family and friends.

Posted by on 2 Oct. 2015

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5 out of 5

This hotel's location, ammenities and staff were outstanding! Best overall hotel during our stay in Italy!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, english speaking staff, free water taxi and tour on murano
We arrived at the hotel directly via water taxt and were greeted by a friendly porter who helped us with our luggage. We had booked a deluxe standard room overlooking the canal, but upon check-in we were upgraded to three-room suites, one which included a large patio! What a suprise!! The ammenities, food and beauty of this hotel were unmatched during our 9 day trip through Rome, Florence and Venice. The staff spoke English and recommended tours (including a free trip to Murano to visit a glass blowing demonstration) and arranged for water taxi to the airport in Venice. The breakfast buffet was delicious and included scrambled eggs and flavorful bacon. We could not have asked for better accommodations or assistance to close out our trip to Italy! It was truly a wonderful dream experience.

Posted by , from Minneapolis, MN on 7 Oct. 2011

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3 out of 5

Family in Venice

My wife and myself along with our 4 children traveled to Venice this past June. We had an amazing time and the location of this hotel is very convenient. Very near main square (5 min walk), but tucked away down a side canal, so not crowded by tourists. Unfortunately, we had quite a bit of difficulty when we checked in... The two rooms were not connected as requested, and in fact were down the hall a bit... and they both had strong smell of smoke. The hotel staff said that they were non-smoking rooms, but they could not help if the last guests did in fact smoke in the room. We would not accept this and demanded new rooms, which they reluctantly did provide 30 minutes later. Ultimately, the stay was nice and the rooms are very well decorated and comfortable.

Posted by on 19 Feb. 2011

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5 out of 5

Beautiful room!

Pros: Free breakfast
This was our first stop on our tour of Italy and we were so pleased when we opened the door to our room. We had a king bed and slept so well here after long days with lots of walking. It was clean and conveniently located. The staff was very friendly as well. We had problems when we first got there with our international cell phone working and they took the time to help us get it figured out. The breakfasts were also very good.

Posted by , from Massachusetts on 7 Feb. 2011

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5 out of 5

Beautiful balcony with a beautiful view

Pros: Close restaurants, Quiet, balcony
I went to Italy this past June and I spent three nights in Rome, Florence and Venice. Venice was my last spot in my Italian addventure however Venice was by far my favorite city of the three, from the gondola rides to water taxis to the views. Now to the topic at hand. I carefully selected this hotel based on reviews and I was pleasantly surprised. We took eurorail from Florence to Venice and we took a water taxi to our hotel location. However, when you get off the boat, finding the hotel is a task. I recommend mapping out the directions ahead of time. My partner and I hired a porter to bring us from the port to the hotel and we were initially happy that we paid/splurged $40 on the porter. However after being ther for one night we realized the location from the port is not as far as the porter made it seem..when we left the hotel to go back to the port we easily found our way back to the port with our wheeled luggage-it took about 10 mins this way. The hotel is in a perfect location, walking distance to great shops and restaurants. Plus the hotel has a great restaurant and bar on it's own. The standard room that we had was beautiful from the big bed to the beautiful bathroom with a tv in it to the best part which was a balcony. We had a high floor with a great view and our best Time in Venice was a picnic with wine on the balcony. By the way the wine in Italy- phenomonal. I recommend this hotel, by far.

Posted by , from boston on 4 Feb. 2011

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About the Splendid Venice – Starhotels Collezione

Location San Marco Mercerie 760, Venice, VE 30124

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Splendid Venice – Starhotels Collezione. This 4-star Venice hotel is smoke free.

  • 165 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Venice (VCE-Marco Polo) (13.5 km / 8.4 mi)
  • Train station: Venice Santa Lucia Station (0.2 km / 0.1 mi)

Room Amenities

Splendid Venice – Starhotels Collezione offers 165 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Le Maschere - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site for important information and regulations applied in the city.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 45 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


This property requires identification for all guests at check-in, regardless of age.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Pet fee: EUR 45 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splendid Venice
  • Splendid Venice Starhotels
  • Starhotels Splendid
  • Starhotels Splendid Hotel
  • Starhotels Splendid Hotel Venice
  • Splendid Venice Venezia Starhotels Collezione Hotel
  • Starhotels Venice
  • Starhotels Venice Splendid
  • Venice Splendid
  • Starhotel Splendid Venice
  • Starhotels Splendid Venice Hotel Venice
  • Venice Starhotels Splendid Hotel
  • Starhotels Splendid Venice Hotel
  • Splendid Venice Venezia Starhotels Collezione
  • Splendid Venice – Starhotels Collezione Hotel
  • Splendid Venice – Starhotels Collezione Venice
  • Splendid Venice Venezia – Starhotels Collezione
  • Splendid Venice – Starhotels Collezione Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.