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4.6 out of 5

"The location was great, did the hop on/off to see the sights was great way to get around. Short walk from cruise terminals so no need to wait for taxi ... " More

By a verified traveller on Sat 07 Sep 2019

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Hotel Description

4-star eco-friendly hotel near Vancouver Waterfront

Walk to the beach

Within a 10-minute walk of this Coal Harbour hotel, you'll find Vancouver Waterfront and Pacific Centre Shopping Mall. False Creek and Stanley Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.

Comfy beds, WiFi

The 438 soundproofed guestrooms offer WiFi and comfy beds. Comforts include pillow menus and down comforters, while flat-screen TVs with satellite channels provide entertainment options. Housekeeping is available once per stay.

City Room, 1 Double Bed, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$167* Per night/room 20 Oct. - 21 Oct.

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vancouver Marriott Pinnacle Downtown ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vancouver Marriott Pinnacle Downtown

Everyone (5)
4 out of 5

Posted by on 4 Sep. 2020

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Comment from Hotel Management

5 Sep. 2020 by Peter

Thank you for your review! We hope to welcome you back again soon.

5 out of 5

Posted by on 26 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Anson

Thank you for finding the time to give us feedback!

5 out of 5
The location was great, did the hop on/off to see the sights was great way to get around. Short walk from cruise terminals so no need to wait for taxi it’s about 1/2 mile walk. 😍

Posted by on 7 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Anson - Sr. Ops. Manager, Rooms

Thank you for leaving us the feedback! We are happy to read that you had a memorable stay with us and that you've had time to explore the city. Looking forward to your return in the near future!.

4 out of 5

hotel looks way doper in the pictures

Pros: comfortable
Cons: size of rooms cant really be improved so, more realistic photos and lower pricetag
Location: walked to Rogers Arena, probably a 20-25 minute hike.
It was a nice hotel, good view but our room was literally tiny and the window was tiny. The bathtub looked great in the pictures too but it was so tiny I don't know how you'd fit one person in it let alone two. They make it look incredible in their photos so just a heads up, I paid nearly $200 for my room and didn't feel like it deserved that pricetag.

Posted by , from WA on 6 Mar. 2018

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Comment from Hotel Management

26 Mar. 2018 by Sean

Thank you for taking the time to share your feedback regarding your stay. I do apologize that your experience did not live up to your or our expectations. I have shared your feedback with the hotel's leadership team so they are aware of your concerns. Thank you for choosing to stay with us for this trip to Vancouver. We hope you were still able to enjoy your time in our beautiful city.

5 out of 5

Central hotel

The Marriott offers Harbour views that are well worth it. The hotel is close to the docks and Canada Place. Multiple eateries are adjacent.

Posted by , from Atlanta on 20 Aug. 2016

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About the Vancouver Marriott Pinnacle Downtown

Location 1128 West Hastings Street, Vancouver, BC V6B4R5

Property Features

As a guest of Vancouver Marriott Pinnacle Downtown, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the eco-friendly Vancouver Marriott Pinnacle Downtown. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 438 guestrooms or units
  • 31 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (0.7 km / 0.5 mi)
  • Metro station: Burrard Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Vancouver Marriott Pinnacle Downtown offers 438 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Showcase Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 55 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: CAD 19 per person (approximately)
  • Fee for in-room wireless Internet: CAD 7.95 per day (rates may vary)
  • Covered self parking fee: CAD 40.00 per night (in/out privileges)
  • Secured valet parking fee: CAD 47.50 per night (in/out privileges)
  • Pet fee: CAD 55 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Pinnacle
  • Marriott Pinnacle Hotel
  • Marriott Pinnacle Hotel Vancouver Downtown
  • Marriott Pinnacle Vancouver Downtown
  • Marriott Vancouver Downtown
  • Pinnacle Marriott
  • Vancouver Downtown Marriott
  • Vancouver Marriott Pinnacle Downtown
  • Marriott Vancouver
  • Vancouver Marriott
  • Vancouver Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown
  • Vancouver Marriott Pinnacle
  • Vancouver Marriott Pinnacle Downtown Hotel
  • Vancouver Marriott Pinnacle Downtown Vancouver
  • Vancouver Marriott Pinnacle Downtown Hotel Vancouver

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.