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4.9 out of 5

"Noises from outside and people closing their doors " More

By a verified traveller on Wed 24 May 2023

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Hotel Description

3-star eco-certified hotel near Canada Place Cruise Ship Terminal

Heart of Vancouver

At this Downtown Vancouver hotel, you'll be well placed to visit BC Place Stadium and Rogers Arena, both within a 5-minute walk. Granville Street and Robson Street are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi. There's a gym on site, and a 24-hour front desk and express check-out are also provided.

Standard Room, 1 Queen Bed (Cozy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $268* Per night/room 26 Jun. - 27 Jun.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Corporate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Corporate)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sandman Hotel Vancouver Downtown ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandman Hotel Vancouver Downtown

Everyone (2) Couples (1) Family (3)
5 out of 5
All good

Posted by , from OTTAWA on 28 Apr. 2023

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Comment from Hotel Management

8 May 2023 by Angeli P, Manager

Thank you for staying with us! We are glad you enjoyed your stay!

5 out of 5

Posted by on 28 Apr. 2023

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Comment from Hotel Management

25 May 2023 by Angeli P, Manager

Thank you for staying with us! We are glad you enjoyed your stay.

5 out of 5

Posted by on 25 Aug. 2022

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5 out of 5
Close to BC PLACE

Posted by , from Nanaimo on 26 Sep. 2021

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Comment from Hotel Management

26 Sep. 2021 by Paul B-Director of Operations

Dear MITCHELL, Thank you so very much for your fantastic review and feedback! We are so delighted to have provided you such a pleasant experience, and we look forward welcoming you back soon.

5 out of 5
The Sandman hotel front office staff were very friendly and polite and professional. Even though I booked the reservation not knowing that I had to pay by Master Card or Visa Card.but your wonderful evening staff on duty help us out by getting us to pay using my TD Visa Debit Card They were so obliging.very helpful.and always smiling . Thank-you for your all your help.and being so understanding and patience with us. Overall I had a wonderful stay and would share my wonderful experience stay at your hotel to all my friend and family members. Once again thank you very much. Daphne and John

Posted by , from Langley BC on 3 Jul. 2020

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Comment from Hotel Management

3 Jul. 2020 by Jesse

Dear Daphne and John, Thank you for your great review. We are so happy to hear our staff were able to help at check in. We are looking forward to welcoming you back for another stay at the Sandman Hotel. Best regards, Jesse Steele General Manager

4 out of 5
Noises from outside and people closing their doors

Posted by on 24 May 2023

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Comment from Hotel Management

25 May 2023 by Angeli P, Manager

Thank you for staying with us. We are sorry for the inconvenience during your stay. We shall pay more attention to noise, to ensure that it is kept to the very minimum. Guest comfort is our priority, and we shall monitor that particular area.

5 out of 5
Under renovation now. Update will be good.

Posted by on 20 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by Paul B. Director of Operations

Dear Jane, Thank you so much for your wonderful review and recommendation. We hope you will be back to visit us again.

About the Sandman Hotel Vancouver Downtown

Location 180 W Georgia St, Vancouver, BC V6B4P4

Property Features

Sandman Hotel Vancouver Downtown offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified Sandman Hotel Vancouver Downtown. For a fee, parking is available. This 3-star Vancouver hotel is smoke free.

  • 303 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (1.1 km / 0.7 mi)
  • Metro station: Stadium-Chinatown Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sandman Hotel Vancouver Downtown offers 303 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Vancouver hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Moxies - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Shark Club Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 20 per pet, per night
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 16
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sandman
  • Sandman Hotel Vancouver City Centre
  • Sandman Vancouver City Centre
  • Sandman Vancouver City Centre Hotel
  • Vancouver City Centre Sandman
  • Sandman Hotel Vancouver
  • Sandman Vancouver
  • Sandman Hotel
  • Sandman Vancouver Vancouver
  • Sandman Hotel Vancouver City Centre
  • Sandman Hotel Vancouver Downtown Hotel
  • Sandman Hotel Vancouver Downtown Vancouver
  • Sandman Hotel Vancouver Downtown Hotel Vancouver

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.