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Riviera on Robson Suites Hotel Downtown Vancouver

2.5-star property
1431 Robson Street, Vancouver, BC 1-855-887-0424
2.5 out of 5
See all 4 travelocity Reviews

"Large suite, old but clean and convenient. " More

By a verified traveller on Tue 21 Sep 2021

Points Of Interest

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Hotel Description

Hotel near Canada Place in Vancouver

Central Vancouver stay

Your stay at this Central Vancouver hotel places you within 2 miles (3 km) of Canada Place and Canada Place Cruise Ship Terminal. Robson Street and Vancouver Convention Centre are also within 2 miles (3 km).

Free breakfast

This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free on-the-go breakfast each morning. Express check-out, luggage storage, and concierge services are also on offer.

Two Queen Bed Apartment with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
CA $224* Per night/room 28 Sep. - 29 Sep.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Penthouse Apartment with Patio, Harbour & City view

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Apartment with Balcony, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment with Balcony, Robson Street

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Penthouse Suite with Patio, Harbour & City View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Riviera on Robson Suites Hotel Downtown Vancouver ratings based on 4 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Riviera on Robson Suites Hotel Downtown Vancouver

Everyone (3) Couples (1)
1 out of 5
Poor customer because no consideration

Posted by on 15 May 2023

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Comment from Hotel Management

15 May 2023 by Hotel Management

Dear Guest, I am sorry to hear that you were disappointed with your stay, as we do strive to ensure that all of our guests have a good experience while staying with us. We'll definitely share your comment with our management team and staffs.

5 out of 5

Posted by on 15 Aug. 2023

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Comment from Hotel Management

16 Aug. 2023 by Front Desk

Dear Guest, Thank you for taking the time to review our property and thank you for staying with us. We are happy to hear we were able to provide an exceptional stay for you and we hope to welcome you here again. Thank you for your business.

1 out of 5

Posted by on 13 Nov. 2022

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3 out of 5
Large suite, old but clean and convenient.

Posted by on 21 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Hotel Manager

Dear Linda, Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call-in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words Sincerely,

About the Riviera on Robson Suites Hotel Downtown Vancouver

Location 1431 Robson Street, Vancouver, BC V6G1C1

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Riviera on Robson Suites Hotel Downtown Vancouver. For a fee, parking is available. This Vancouver hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 11 levels
  • To-go breakfast (free)
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (1.7 km / 1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Riviera on Robson Suites Hotel Downtown Vancouver offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and change of towels can be requested.

  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Pet Policy

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 9 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 39 per night (in/out privileges)
  • Covered extended parking fee: CAD 49 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Rollaway bed fee: CAD 20.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riviera Hotel Robson
  • Riviera Robson
  • Riviera Robson Suites
  • Riviera Robson Suites Downtown Vancouver
  • Riviera Robson Suites Hotel
  • Riviera Robson Suites Hotel Downtown Vancouver
  • Riviera Suites Hotel
  • Riviera Hotel Vancouver
  • Riviera on Robson Suites Hotel Downtown Vancouver Hotel
  • Riviera on Robson Suites Hotel Downtown Vancouver Vancouver

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.