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River Rock Casino Resort

4.0 star property
4-star luxury resort near McArthurGlen Designer Outlet, connected to a rail/subway station

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Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Interior
Interior entrance
5 restaurants, breakfast served
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Gym

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪5 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Richmond

Heart of Richmond.With a stay at this Richmond City Centre resort, you'll be within 2 miles (3 km) of McArthurGlen Designer Outlet and 9 miles (15 km) of BC Place Stadium. Also within 9 miles (15 km) are Rogers Arena and Robson Street.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Richmond Night Market - 6 min walk - 0.5 km
  • McArthurGlen Designer Outlet - 5 min drive - 4.0 km
  • BC Place Stadium - 15 min drive - 11.8 km
  • Rogers Arena - 16 min drive - 12.2 km
  • Canada Place Cruise Ship Terminal - 17 min drive - 13.5 km

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

4-star luxury resort near McArthurGlen Designer Outlet, connected to a rail/subway station
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square meters) and includes a conference center. A casino, an indoor pool, and a hot tub are also featured at the luxury River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 5 dining venues
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4368 out of 8827 reviews
Rating 8 - Good. 2377 out of 8827 reviews
Rating 6 - Okay. 1151 out of 8827 reviews
Rating 4 - Poor. 555 out of 8827 reviews
Rating 2 - Terrible. 376 out of 8827 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yinan, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect except elevator waiting time is too long
Stayed 1 night in Mar 2025

4/10 Poor

Megan, PORT ORCHARD

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Check-in was ridiculous. Check-in opens at 4pm, we got in line at 4:05. There were only 2 people checking people in and 2 unused check-in computers. A third person finally showed up at 4:35. It took us 35 minutes to get to the front of the line. Totally unacceptable when they know many people will be checking in at that time.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking ramp was too far and there wasn't any handicap parking nearby for hotel guests.
Stayed 2 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2025

6/10 Okay

Quang

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

2/10 Terrible

Lyndsey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their security staff completely ruined our entire trip. We were denied entry into the casino for verifiably made up reasons just because we were dressed up fun for Christmas. It was degrading, aggressive, humiliating, and heart-breaking. If there's a dress code, then just say so -- but they tried to tell me I was "too drunk" to come in when I was dead sober. It was absolutely unbelievable.
Stayed 1 night in Dec 2024

8/10 Good

karen

Stayed 1 night in Jan 2025

8/10 Good

karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very dog friendly, nice staff, room was nice, only complaint is the live tv channels - should have some with movies - not just sports and kids channels - for those that do not gamble.
Stayed 1 night in Jan 2025

10/10 Excellent

Wanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for sky train, entertainment and food and service. Allow for late check-out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Stayed 1 night in Jan 2025

6/10 Okay

Canadian

Business traveller
Price was affordable, but upon checkout, they hit you with multiple different extra resort charges and fees. Not really worth the cost after the extra resort fee pay on top of what you pay at Expedia. Could’ve stayed with the Sheraton for the same price and had better experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vancouver Visit

Hotel was in great location with skytrain available. Casino and food court in hotel with a gift shop Starbucks. Rooms were comfortable with executive suite sunken living room. Everything u need is in hotel. Beds were comfortable and 2 tvs. Would definitely stay again!! Can't wait.
Stayed 2 nights in Jan 2025

2/10 Terrible

Renee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were able to check in earky which was a pleasent surprise. Unfortunately the carpet in our room was wet with cleaning products. We were given towels for the floor and ent to the casino. The room was comfortable and fairly quiet. We did try to go to the pool on our second day, but there were no pool towels available. We did try asking staff at the soa, but they wete seperate from the hotel. More towels and pool upkeep definitely needed.
Stayed 5 nights in Jan 2025

10/10 Excellent

keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for family trip
Stayed 2 nights in Dec 2024

6/10 Okay

Ruel

It appears to me the room is not frequently booked.
Stayed 1 night in Jan 2025

10/10 Excellent

Edwin Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the upgrade!
Stayed 1 night in Jan 2025

2/10 Terrible

Hung

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Krishna

Stayed 1 night in Dec 2024