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4.1 out of 5

"Staff was very helpful, very pleased. Wasn’t very pleased with the extra charge for the parking . " More

By a verified traveller on Fri 08 Jan 2021

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Hotel Description

4-star eco-friendly hotel near Vancouver Waterfront

Oceanside stay

Within a 10-minute walk of this Coal Harbour hotel, you'll find Vancouver Waterfront and Robson Street. Canada Place and Vancouver Convention Centre are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the gym and conveniences like a 24-hour front desk and concierge services.

Free Internet, LCD TVs

The 442 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs come with digital channels, and other amenities include sitting areas and refrigerators.

City Room, 2 Double Beds (Cityside)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$180* Per night/room 31 Oct. - 1 Nov.

City Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Partial Harbourview)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Room, 1 King Bed (Cityside)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pinnacle Hotel Harbourfront ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pinnacle Hotel Harbourfront

Everyone (7) Couples (3) Family (5)
4 out of 5

Posted by on 4 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by .

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 12 Jul. 2020

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4 out of 5
Location is excellent, service and staff are polite and friendly and the room was well modern and clean

Posted by on 11 Jan. 2020

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3 out of 5
Nice views but the rooms had soiled furniture and the elevators were very slow. Food and service was good

Posted by on 11 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Nakul

Dear Guest, Thank you for staying with us, and for taking the time to submit a review. We are happy to see that you enjoyed the view from your room. Your valuable input will be shared with our team, and will help us to continue to improve and provide great service for our guests. We are currently renovating our elevators to serve you better. We hope to have you back again in the near future. Thank you, Nakul Hegde Assistant Front Office Manager

4 out of 5
Very good and clean .the location is Very accesible to transportation and tourist spots

Posted by on 6 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by Guest Services

Good Morning, Thank you for staying with us and leaving your review. We look forward to welcoming you back in the future. Kind Regards,

4 out of 5
Staff was very helpful, very pleased. Wasn’t very pleased with the extra charge for the parking .

Posted by on 8 Jan. 2021

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Comment from Hotel Management

26 Feb. 2021 by Director of Front Office

Thank you for posting your review, we are delighted that you enjoyed your stay. We are sorry to learn that you were unhappy with the cost of parking. Unfortunately parking in downtown Vancouver can be quite expensive, we do offer some parking inclusive rates - please don't hesitate to reach out to us to learn more about these rates. We hope that you will consider us for future trips to Vancouver. Warmest regards, Deirdre

4 out of 5

Posted by on 12 Feb. 2020

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3 out of 5
Parking arrangements for the coustmer was not at all friendly or money saving , usually a big hotel like Pinnacle Harbour front , should have parking available for the guests

Posted by on 28 Jan. 2020

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5 out of 5
Love it... Perfectly situated in walking distance to great hotels and tourist sites. Staff are friendly, accommodating and willing to lend a helping hand. Aside from a singular server in the hotel's restaurant who on more than one occasion attempted to ignore and bypass us to assist fair-skinned guest, the stay was very pleasant.

Posted by , from Seattle on 23 Dec. 2019

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4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

14 Oct. 2019 by Deirdre

Dear guest, thank you for your review. We hope that you will consider us again for the future. Warmest regards, Hotel Management

About the Pinnacle Hotel Harbourfront

Location 1133 Hastings St W, Vancouver, BC V6E3T3

Property Features

Pinnacle Hotel Harbourfront offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 24004 square feet (2230 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Pinnacle Hotel Harbourfront. For a fee, parking is available. This 4-star Vancouver hotel is smoke free.

  • 1 building
  • 442 guestrooms or units
  • 19 levels
  • 24004 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (0.8 km / 0.5 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pinnacle Hotel Harbourfront offers 442 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

P2b bistro and bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • Pets: CAD 35.00 per accommodation, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 14 and CAD 31 per person (approximately)
  • Self parking fee: CAD 28 per night
  • Valet parking fee: CAD 33 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbourside Hotel Vancouver
  • Renaissance Harbourside
  • Renaissance Harbourside Hotel
  • Renaissance Harbourside Hotel Vancouver
  • Renaissance Hotel Harbourside
  • Renaissance Vancouver Harbourside
  • Pinnacle Hotel Harbourfront Vancouver
  • Renaissance Vancouver Hotel Harbourside
  • Vancouver Harbourside
  • Vancouver Hotel Harbourside
  • Pinnacle Hotel Vancouver Harbourfront
  • Pinnacle Hotel Harbourfront
  • Pinnacle Vancouver Harbourfront
  • Pinnacle Harbourfront
  • Renaissance Vancouver
  • Vancouver Renaissance
  • Pinnacle Harbourfront Vancouver
  • Pinnacle Harbourfront
  • Pinnacle Hotel Harbourfront Hotel
  • Pinnacle Hotel Harbourfront Vancouver
  • Pinnacle Hotel Harbourfront Hotel Vancouver

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.