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4.7 out of 5

"Very clean & modern property. Staff helpful. Great location in the city. Would definitely stay here again. " More

By a verified traveller on Sun 15 Dec 2019

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Hotel Description

3-star eco-certified hotel near Canada Place Cruise Ship Terminal

West Side stay

A stay at this West Side hotel places you within half a mile (1 km) of Vancouver General Hospital and 2 miles (3 km) of BC Place Stadium. Granville Street and Rogers Arena are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $242* Per night/room 29 Oct. - 30 Oct.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Balcony (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Vancouver Centre, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Vancouver Centre, an IHG Hotel

Everyone (8)
4 out of 5
It was fine

Posted by on 10 Sep. 2021

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Comment from Hotel Management

14 Sep. 2021 by Danny

Dear Corinne, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we look forward to seeing you again. Best regards, Danny Guest Services Manager

4 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you very much for choosing to stay with us and we look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5
All of the staff was great, but Ivy at the front desk was especially helpful. we were in Vancouver to get a Chinese Visa. They had unfortunately changed the form, and would not accept the old one. Ivy helped us with the computer, in the business center. Her skill on it was beyond our abilities. The young lady in the restaurant that served, both for dinner and breakfast was great. The rooms are looking a little dated, but still nice, as well as clean. Pool was nice.

Posted by on 19 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your comments on our great staff. We are happy to hear Ivy was able to assist you with getting the new form ready. If there is anything we can assist you with in the future, please do not hesitate to let us know. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Danny

Dear Carole,Greetings from the Holiday Inn Vancouver-Centre.Thank you for choosing to stay with us. Please do not hesitate to let us know if there is anything else we can assist you with in the future.Best regards,Danny HuangDirector of Operations

5 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Danny

Dear Carole,Greetings from the Holiday Inn Vancouver-Centre.Thank you for choosing to stay with us. Please do not hesitate to let us know if there is anything else we can assist you with in the future.Best regards,Danny HuangDirector of Operations

5 out of 5
Very clean & modern property. Staff helpful. Great location in the city. Would definitely stay here again.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Danny

Dear Matthew, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we are happy to hear you enjoyed your stay. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for giving us a 5/5 rating. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5
Very happy with the experience. Comfortable, clean are beautiful views

Posted by on 21 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your comment on our great view. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5
The hotel was a great price and very comfortable. We called the day before our arrival to check on parking policies and when we arrived they already had our room available to us 6 hours before check in time!! Hotel staff was very helpful!! The pool was great as well.

Posted by , from WA on 9 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Danny

Dear Rebecca, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your comments on our helpful staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager

4 out of 5

Great!

Really nice hotel. We loved it. It was a bit pricey, but not in relation to the rest of the city. Also, don't forget, parking is EXTRA. That is something I always forget. The staff was really patient and nice!!

Posted by on 19 Jul. 2017

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Comment from Hotel Management

22 Jul. 2017 by Danny

Dear Karen, Greetings from the Holiday Inn Vancouver-Centre. Thank you very much for choosing to stay with us and thank you for your comments on our nice staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager

About the Holiday Inn Vancouver Centre, an IHG Hotel

Location 711 Broadway W, Vancouver, BC V5Z3Y2

Property Features

Holiday Inn Vancouver Centre, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Event space at this hotel measures 5679 square feet (528 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Vancouver Centre, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Vancouver hotel.

  • 197 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 5679 sq ft of conference space
  • 528 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Pacific Central Station (3 km / 1.9 mi)
  • Metro station: Broadway-City Hall Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Vancouver Centre, an IHG Hotel offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Stages Bistro and Lounge - This restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 15–20 per person
  • Covered self parking fee: CAD 23.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Vancouver Centre
  • Holiday Inn Vancouver Centre
  • Vancouver Centre Holiday Inn
  • Holiday Inn Vancouver Centre Hotel Vancouver
  • Vancouver Holiday Inn
  • Holiday Inn Vancouver Centre Hotel

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.