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4.7 out of 5

"Very clean & modern property. Staff helpful. Great location in the city. Would definitely stay here again. " More

By a verified traveller on Sun 15 Dec 2019

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Hotel Description

3-star eco-friendly hotel near Vancouver General Hospital

West Side stay

With a stay at this West Side hotel, you'll be well placed to visit Vancouver General Hospital and False Creek, both within half a mile (1 km). Rogers Arena and Robson Street are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 197 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Pillow menus, free newspapers, and free local calls are also available.

Standard Room, 1 Queen Bed (Feature)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $145* Per night/room 30 Jan. - 31 Jan.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Feature)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Balcony (Nonsmoking)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Vancouver Centre, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Vancouver Centre, an IHG Hotel

Everyone (8)
4 out of 5
It was fine

Posted by on 10 Sep. 2021

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Comment from Hotel Management

14 Sep. 2021 by Danny

Dear Corinne, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we look forward to seeing you again. Best regards, Danny Guest Services Manager

4 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you very much for choosing to stay with us and we look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5
All of the staff was great, but Ivy at the front desk was especially helpful. we were in Vancouver to get a Chinese Visa. They had unfortunately changed the form, and would not accept the old one. Ivy helped us with the computer, in the business center. Her skill on it was beyond our abilities. The young lady in the restaurant that served, both for dinner and breakfast was great. The rooms are looking a little dated, but still nice, as well as clean. Pool was nice.

Posted by on 19 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your comments on our great staff. We are happy to hear Ivy was able to assist you with getting the new form ready. If there is anything we can assist you with in the future, please do not hesitate to let us know. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5
Very clean & modern property. Staff helpful. Great location in the city. Would definitely stay here again.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Danny

Dear Matthew, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and we are happy to hear you enjoyed your stay. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for giving us a 5/5 rating. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5
Very happy with the experience. Comfortable, clean are beautiful views

Posted by on 21 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Danny

Dear valued guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your comment on our great view. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5
The hotel was a great price and very comfortable. We called the day before our arrival to check on parking policies and when we arrived they already had our room available to us 6 hours before check in time!! Hotel staff was very helpful!! The pool was great as well.

Posted by , from WA on 9 Apr. 2018

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Comment from Hotel Management

9 Apr. 2018 by Danny

Dear Rebecca, Greetings from the Holiday Inn Vancouver-Centre. Thank you for choosing to stay with us and thank you for your comments on our helpful staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager

4 out of 5

Great!

Really nice hotel. We loved it. It was a bit pricey, but not in relation to the rest of the city. Also, don't forget, parking is EXTRA. That is something I always forget. The staff was really patient and nice!!

Posted by on 19 Jul. 2017

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Comment from Hotel Management

22 Jul. 2017 by Danny

Dear Karen, Greetings from the Holiday Inn Vancouver-Centre. Thank you very much for choosing to stay with us and thank you for your comments on our nice staff. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5

wonderful location, 2 blocks from skytrain station

Pros: I loved the comfortable bed and beautiful white bedding, also that you can open the window
Location: Granville Island, one of my most enjoyable places in the area, can be reached by walking along the sea wall which is about 20 min on foot.
everything from staff, room comfort, cleanliness, quietness was wonderful.

Posted by , from Phoenix, AZ on 2 Aug. 2015

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Comment from Hotel Management

5 Aug. 2015 by Danny

Dear lorissima, Greetings from the Holiday Inn Vancouver-Centre. Thank you for your comment on our convenient location. We look forward to seeing you again. Best regards, Danny Guest Services Manager

5 out of 5

Friendly Staff and Close to where I needed to be.

Pros: View
Cons: Chairs for the balcony
Location: Walking distant to Down Town Vancouver, about a mile.
While I didn't try out many of the different things this hotel offers everything I did was just as advertised. My room with a view was on the top floor facing the water with a balcony, very nice setting for mornings or evenings. The wi-fi worked throughout the hotel, I know your questioning why I even mentioned that but that last two places I have stayed that wasn't the case, as a matter of fact the last place I could only connect using ac as the n connection in my iPad wasn't strong enough. While most of the amenities are basic, they do cover everything you need for a good nights sleep. The only thing they could do different would be possibly a chair or two for the balcony.

Posted by , from Las Vegas, NV on 23 Jun. 2015

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Comment from Hotel Management

30 Jun. 2015 by Danny

Dear guest, Greetings from the Holiday Inn Vancouver-Centre. Thank you for your comments on our friendly staff and convenient location. I am very sorry that due to city bylaw, we are not allowed to place a chair or a table on the balcony. I am sorry for the inconvenience. Please do not hesitate to let us know if there is anything else we can assist you with in the future. We look forward to seeing you again. Best regards, Danny Guest Services Manager

About the Holiday Inn Vancouver Centre, an IHG Hotel

Location 711 Broadway W, Vancouver, BC V5Z3Y2

Property Features

Holiday Inn Vancouver Centre, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 5679 square feet (528 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Holiday Inn Vancouver Centre, an IHG Hotel. Parking is available for a fee. This 3-star Vancouver hotel is smoke free.

  • 197 guestrooms or units
  • 16 levels
  • 5679 sq ft of conference space
  • 528 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver, BC (XEA-Vancouver Pacific Central Station) (2.5 km / 1.6 mi)
  • Metro station: Broadway-City Hall Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Vancouver Centre, an IHG Hotel offers 197 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 1:00 PM.

Stages Bistro and Lounge - This restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 18 per person (approximately)
  • Covered self parking fee: CAD 23.00 per day
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Vancouver Centre
  • Holiday Inn Vancouver Centre
  • Vancouver Centre Holiday Inn
  • Holiday Inn Vancouver Centre Hotel Vancouver
  • Vancouver Holiday Inn
  • Holiday Inn Vancouver Centre Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.