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5.0 out of 5

"Our room was nice but not what I had thought I had reserved. I paid for a corner room with a balcony and only got the corner room. Staff was not ver ... " More

By a verified traveller on Thu 18 Aug 2016

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Hotel Description

3-star eco-friendly hotel near Port of Vancouver

In suburbs

Within 3 miles (5 km) of this District of North Vancouver hotel, you'll find Lynn Canyon Park and Lions Gate Hospital. The Shipyards and Lonsdale Quay Market are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible (Mobil Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites North Vancouver, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites North Vancouver, an IHG Hotel

Everyone (2)
5 out of 5

Posted by on 16 Feb. 2019

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5 out of 5

North Vancouver Hotel

Pros: Cleanliness
Location: Not much nearby but a Superstore. Had trouble finding coffee shops and dining other than what was right at the hotel.
Our room was nice but not what I had thought I had reserved. I paid for a corner room with a balcony and only got the corner room. Staff was not very accomodating when I discussed the situation with them. Living area was very small. Bed was comfy and room very clean and quiet.

Posted by , from Portland, OR on 18 Aug. 2016

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Comment from Hotel Management

30 Aug. 2016 by Guest services

Thank you for staying with us and sharing this review. We truly apologize that your stay did not meet your expectations and we could not accommodate your request for the corner room with the balcony. It is our goal to try and meet all our guests requests however this is not always possible. We hope this will not deter you from choosing to stay here on a future visit to the area. Sincerely, Guest Service Manager

About the Holiday Inn Hotel & Suites North Vancouver, an IHG Hotel

Location 700 Old Lillooet Rd, District of North Vancouver, BC V7J2H5

Renovations + Closures

The property will be renovating from September 13 2022 to March 31 2023 (completion date subject to change). The following areas are affected:

  • Spa tub

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn Hotel & Suites North Vancouver, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2170 square feet (202 square meters) and includes conference space. A sauna, a vending machine, and multilingual staff are also featured at the eco-friendly Holiday Inn Hotel & Suites North Vancouver, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star District of North Vancouver hotel.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • 2170 sq ft of conference space
  • 202 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites North Vancouver, an IHG Hotel offers 162 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.

Medleys Grill - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Seymours Pub - This pub serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12 and CAD 20 for adults, CAD 6 and CAD 12 for children (approximately)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel North Vancouver
  • Holiday Inn North Vancouver
  • Holiday Inn Hotel And Suites North Vancouver
  • North Vancouver Holiday Inn
  • Holiday Inn Hotel Suites North Vancouver
  • & Suites Vancouver, An Ihg
  • Holiday Inn Hotel Suites North Vancouver
  • Holiday Inn Hotel & Suites North Vancouver, an IHG Hotel Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.