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"Room was not ready at check in time. Towels in room's bathroom had holes in them. Lobby bathroom was flooded and not attended to. " More

By a verified traveller on Sun 07 Jul 2019

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Hotel Description

3-star hotel near Granville Island Public Market

City center stay

Your stay at this Downtown Vancouver hotel places you within 2 miles (3 km) of Granville Island Public Market and Rogers Arena. Canada Place and Vancouver Waterfront are also within 2 miles (3 km).

Fitness center

A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A computer station, luggage storage, and concierge services are also on offer.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 113 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free local calls.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$111* Per night/room 1 Nov. - 2 Nov.

Deluxe Studio, 2 Double Beds, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

GEC Granville Suites Downtown ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for GEC Granville Suites Downtown

Everyone (4) Couples (3) Family (3)
4 out of 5

Posted by on 1 Jan. 2021

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Comment from Hotel Management

2 Jan. 2021 by GEC

Dear Alexander, Thank you for staying with us, and we appreciate your feedback!

4 out of 5
Room was clean and comfortable, close to yaletown for dinning and a short cab ride to our concert.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by AC

Dear guest, Thank you for choosing GEC Granville Suites, and thank you for taking your time to write this feedback. We hope you enjoyed your stay and we will see you again. Kind regards, GEC Granville Suites.

5 out of 5
Nice facility in a prime location to see downtown Vancouver.

Posted by , from Vancouver Island on 3 May 2019

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Comment from Hotel Management

3 May 2019 by AC

Dear Michael, Thank you for choosing GEC Granville Suites, and thank you for taking your time to write this feedback. We hope you enjoyed your stay and we will see you again. Kind regards, GEC Granville Suites.

3 out of 5
Good for the price. They gave me the king bed handicap room not that I needed or requested the handicap room. Bathroom was a bit smelly (urine) but I was too jet lagged to complain or change rooms . Front desk staff very good. Stored my bags for the day.

Posted by on 7 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by AC

Dear guest, Thank you for choosing GEC Granville Suites, and thank you for taking your time to write this feedback. We are sorry for this inconvenience, thank you for letting us know. Kind regards, GEC Granville Suites.

4 out of 5

Posted by on 17 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by YL

Dear guest, Thank you for choosing GEC Granville Suites for your recent visit and for taking the time to share your experience. We hope to see you again in the near future. Sincerely, GEC Granville Suites

3 out of 5
Room was not ready at check in time. Towels in room's bathroom had holes in them. Lobby bathroom was flooded and not attended to.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by YL

Dear guest, Thank you for your feedback. I am very sorry that you were not pleased with your stay. I will be sure to pass on your feedback to our team so we can look into this further and follow up. We hope you will give us another opportunity to welcome you back to the hotel. Kind regards, GEC Granville Suites

2 out of 5
The main problem was that the room was not as clean as it should be. Housekeeping was inconsistent. On two of the days of our stay they didn't clean the sink. My socks got dirty walking on the floor. The toilet was running and they ignored two requests to fix it. I had to ask for a towel for my hair every day of the stay except two days when they left the extra one for me. Some days they didn't replenish the coffee or clean the coffee cup we had used. The gym was not clean. But on the plus side, the hotel is conveniently located, there were windows on two sides of the room with city views, and there was a water dispenser near the elevator for guests to fill water bottles and a laundry room.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by YL

Dear guest, Thank you for your feedback. I am very sorry that you were not pleased with the cleanliness and maintenance issues of your room. I will be sure to pass on your feedback to our team so we can look into this further and follow up. We hope you will give us another opportunity to welcome you back to the hotel. Kind regards, GEC Granville Suites

4 out of 5
All was generally well and the staff were very friendly and supportive. Only two concerns: Handle on the toilet was very loose and fell off it not used very gently and the linen closet outside the room was left open from Saturday afternoon until we left on Sunday with dirty sheets and towels spilling out onto the floor. We notified the front desk with respect to both issues.

Posted by on 26 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by AC

Dear guest, Thank you for choosing GEC Granville Suites, and thank you for taking your time to write this feedback. We are sorry for thins inconvenience, thank you for bringing it to our attention. Kind regards, GEC Granville Suites.

3 out of 5
I liked the location of the property. I also like the style of the hotel. The front desk lady did not want to plunder our toilet for us. Very rude. She left a plunger in a bag outside our door on the floor, knocked and ran away.

Posted by on 19 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by AC

Dear guest, Thank you for choosing GEC Granville Suites. We are sorry about any inconvenience. Unfortunately we do not have overnight housekeeping or maintenance. Our front desk agents are not qualified for non-office job, but they can provide supplies, and request issues to be resolved first thing in the morning. We are sorry for this inconvenience. Thank you for taking your time to write this feedback. Kind regards, GEC Granville Suites.

4 out of 5
Excellent location for downtown Vancouver. No need to rent a car, we walked and bikes everywhere. Room was a little outdated, especially the bathrooms but really we only needed a place to crash out at night and it did the trick. The staff was really nice, they housed our bags until it was time to check in so we could walk around without them that day. They also were so nice to arrange a taxi cab for a ride to the airport early morning and called when it had arrived.

Posted by , from Santa Barbara, CA on 21 Nov. 2018

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Comment from Hotel Management

25 Dec. 2018 by AC

Dear Emily, Thank you for choosing GEC Granville Suites, and thank you for taking your time to write this feedback. We hope you had a pleasant stay and we will see you again. Kind regards, GEC Granville Suites.

About the GEC Granville Suites Downtown

Location 718 Drake St, Vancouver, BC V6Z 2W6

Property Features

GEC Granville Suites Downtown offers its guests a fitness center, multilingual staff, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly GEC Granville Suites Downtown also features laundry facilities, a front desk safe, and an ATM. Parking is available for a fee. This 3-star Vancouver hotel is smoke free.

  • 113 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (1.7 km / 1.1 mi)
  • Metro station: Yaletown-Roundhouse Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

GEC Granville Suites Downtown offers 113 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for the full cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at GEC Granville Suites Downtown

Policies

Parking height restrictions apply (6.2 feet or 1.9 meters). The underground parking lot can only be accessed after checking-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25.80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GEC Granville Hotel Vancouver
  • GEC Granville Hotel
  • GEC Granville Vancouver
  • GEC Granville
  • GEC Granville Suites Downtown Hotel Vancouver
  • GEC Granville Suites Downtown Hotel
  • GEC Granville Suites Downtown Vancouver
  • GEC Granville Suites
  • Gec Granville Suites Vancouver
  • GEC Granville Suites Downtown Hotel
  • GEC Granville Suites Downtown Vancouver
  • GEC Granville Suites Downtown Hotel Vancouver

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.