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Executive Hotel Vancouver Airport

3.5-star property
7311 Westminster Hwy, Richmond, BC 1-855-887-0424
3.9 out of 5
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See all 19 travelocity Reviews

"We got to the hotel and our Key cards didn't work, when I went to the desk, the manager said I must be mistaken. We went upstairs and someone was alre ... " More

By a verified traveller on Thu 28 Sep 2023

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Hotel Description

3.5-star eco-certified hotel in Richmond City Centre

Richmond City Centre stay

Within a 10-minute walk of this Richmond City Centre hotel, you'll find Minoru Park and Richmond Olympic Oval. Also, CF Richmond Centre Mall is within half a mile (1 km) and Lansdowne Centre is within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Standard Courtyard Queen - Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $199* Per night/room 9 Oct. - 10 Oct.

Standard Courtyard Double - Ground Floor

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suites

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Hotel Vancouver Airport ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Executive Hotel Vancouver Airport

Everyone (13) Couples (1) Family (4)
3 out of 5
We got to the hotel and our Key cards didn't work, when I went to the desk, the manager said I must be mistaken. We went upstairs and someone was already checked in there.The matter was taken care of, but I didn't like being treated like I didn't know how to work a keycard. The other desk staff were very good, but the manager needs to work a little on customer service

Posted by on 28 Sep. 2023

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3 out of 5
The front desk staff member I dealt with was jovial and friendly. In comparison to last night's stay in the exact same type of suite, this stay was disappointing. There was water on the floor in the kitchen and fruit flies throughout the rooms. The sink in the bathroom drained very slowly.

Posted by , from OTTAWA on 8 Aug. 2023

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Comment from Hotel Management

13 Aug. 2023 by GM

We are sorry to hear that there were issues with your stay.

4 out of 5
The suite was spacious and the shower is amazing. Getting to the room was a bit of a journey and front desk staff weren't enthusiastic about lending us a luggage trolley which was surprising because that's what it's there for.

Posted by , from OTTAWA on 8 Aug. 2023

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Comment from Hotel Management

13 Aug. 2023 by GM

Thank you.

2 out of 5
We were given a room in the old building of the hotel. Fire alarm went off and we had to stay outside for a while. The rooms were dated and everything looked old and worn. We went to the restaurant and the food was all pre made or made from frozen. Nothing was fresh. Would not stay here again

Posted by on 10 Jun. 2023

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Comment from Hotel Management

21 Jun. 2023 by GM

We regret that a Fire Alarm was activated during your stay and we had to ask you and others to vacate. Your comment on the restaurant has been shared with the Food and Beverage team .

4 out of 5
The room was a bit dated but clean and comfortable.

Posted by on 2 Apr. 2023

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Comment from Hotel Management

2 Apr. 2023 by GM

Thank you for the rating !

5 out of 5

Posted by on 27 Mar. 2023

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Comment from Hotel Management

19 Apr. 2023 by GM

Hi TimThank you!!!!

5 out of 5
Great to have a nice restaurant right in the facility. Also appreciated being upgraded to a much nicer room.

Posted by on 27 Jan. 2023

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Comment from Hotel Management

31 Jan. 2023 by GM

Thank you for the positive rating !

5 out of 5

Posted by on 21 Jun. 2022

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1 out of 5

Posted by , from Manotick on 30 Apr. 2022

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5 out of 5

Posted by on 3 Sep. 2023

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Comment from Hotel Management

24 Sep. 2023 by Anna S

Thank you Gary for this wonderful rating!

About the Executive Hotel Vancouver Airport

Location 7311 Westminster Hwy, Richmond, BC V6X1A3

Property Features

Executive Hotel Vancouver Airport offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 16 meeting rooms are available. A rooftop terrace, a vending machine, and a garden are also featured at the eco-certified Executive Hotel Vancouver Airport. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 3.5-star Richmond hotel is smoke free.

  • 291 guestrooms or units
  • 18 levels
  • Manager's reception (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Metro station: Richmond-Brighouse Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Executive Hotel Vancouver Airport offers 291 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Freebird Table and Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Executive Hotel Vancouver Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Pet Policy

  • Pets: CAD 50 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15–25 for adults, and CAD 15–25 for children
  • Self parking fee: CAD 15.00 per day
  • Extended parking fee: CAD 15 per day
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Executive Airport Plaza
  • Executive Hotel Airport Plaza
  • Executive Airport Plaza Richmond
  • Executive Airport Plaza Hotel Richmond
  • Executive Airport Plaza Hotel
  • Executive Vancouver Airport
  • Executive Vancouver Richmond
  • Executive Hotel Vancouver Airport Hotel
  • Executive Hotel Vancouver Airport Richmond
  • Executive Hotel Vancouver Airport Hotel Richmond

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.