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4.0 out of 5

"The location of this hotel was great. Near public transportation. The breakfast was great! The ladies running it were simply the best and the food was ... " More

By a verified traveller on Mon 03 Jun 2019

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Hotel Description

Eco-friendly hotel near Metropolis at Metrotown

Heart of Burnaby

You'll find Metropolis at Metrotown and Burnaby Hospital within 3 miles (5 km) of this Burnaby hotel. Deer Lake and Burnaby Village Museum are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. A restaurant, a 24-hour front desk, and a fireplace in the lobby are also provided.

Free WiFi, stovetops

The individually furnished guestrooms offer free WiFi and free local calls. Other amenities include stovetops, coffee/tea makers, and flat-screen TVs with cable channels.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Burnaby Hotel ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Burnaby Hotel

Everyone (5)
5 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Andrea

Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various complimentary amenities and facilities on this visit. Thank you again for your rating, and we hope to see you back for another stay soon. Kind regards, Andrea

4 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Andrea

Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. t is wonderful to see that your stay with us has been exceptional overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

5 out of 5
The location of this hotel was great. Near public transportation. The breakfast was great! The ladies running it were simply the best and the food was always hot. Would definitely stay here again.

Posted by , from USA on 3 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Andrea

Dear Michael, Thank you for taking the time to review your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I am delighted that you were able to take advantage of our hotel's complimentary buffet-style breakfast and our central and convenient location to transit. Thank you again for your review, and we look forward to your next stay with us. Kind regards, Andrea

3 out of 5

Great room, but construction everywhere

I enjoyed the actual room and had no issues with it. The staff were very friendly as well. The only downside was the major construction going on throughout the hotel on the outside. I understand needed repairs and updating, but it was a hassle that I would have liked to be warned about before booking. Parking wasn't fun either. Overall I would definitely come back once construction was over.

Posted by , from OR on 15 Jun. 2016

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3 out of 5

Under renovation May 2016

I might be able to recommend this location were it not for the renovations that were ongoing during my stay, although the room was also on the small side and the external corridors meant that I felt the need to keep the curtains drawn on the sole window for the duration of my two-night stay. Renovation work just threw in the added complications of noise, dust, etc. That said, the staff were very friendly and helpful. The cost aligned with the value-oriented nature of the place (you get what you pay for.). The room was clean. The breakfast provided was varied and satisfying. The location was convenient to a nearby Safeway and several Asian restaurants in the area. The thermostat-controlled air conditioner kept to room at a comfortable temperature, although it is aimed directly at the bed and did not feature adjustable cents to change the direction of the airflow. I had chosen this location for it's proximity to Deer Lake Park and a concert I was attending there. Unfortunately, the outdoor auditorium is on the opposite end of the park, and the park itself is larger than I expected, and of course has the lake in the middle which needs to be circumvented. Parking at the park is hard to come by, however, so I maintained my Eco-friendly plans and budgeted in the hour it took to make it to the venue on foot. I only mention this on the off chance that other travelers are contemplating similar plans.

Posted by , from Everett, WA on 2 Jun. 2016

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4 out of 5

Easy access to transit line, nearby Metrotown Mall

Pros: Not within the area of the airport or the noisy city.
Cons: Finish renovation
Location: Transit line near by to take you to downtown. If you plan to tour the province, keep your car at hotel.
Currently undergoing renovations. Very quiet at times, even though the attached restaurant may have noisy customers. Old fashioned, but rooms are comfortable. No problems with wi-fi.

Posted by , from St. Louis, MO on 12 Aug. 2015

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About the Best Western Plus Burnaby Hotel

Location 5411 Kingsway, Burnaby, BC V5H2G1

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

The following facilities are closed on Friday and Saturday:

  • Outdoor pool

Property Features

There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The eco-friendly Best Western Plus Burnaby Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Burnaby hotel.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Dining venue
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (27.6 km / 17.1 mi)
  • Metro station: Royal Oak Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Jin Jiang Shanghai - This restaurant serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 19

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 15 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Kings
  • Best Western Plus Kings Burnaby
  • Burnaby Best Western
  • Best Western Plus Kings Inn Burnaby
  • Best Western Burnaby
  • Best Western Plus Kings Inn
  • Best Western Plus Kings Inn Conference Centre
  • Best Western Plus Burnaby
  • Plus Burnaby Hotel Burnaby
  • Best Western Plus Burnaby Hotel Hotel
  • Best Western Plus Burnaby Hotel Burnaby
  • Best Western Plus Burnaby Hotel Hotel Burnaby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.