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On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Outdoor pool, free cabanas, pool umbrellas

Guest reviews

4.5/5 Wonderful
146 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSFER IK4 min drive
Popular LocationLas Palmas Public Beach8 min drive
Popular LocationPlaya Paraiso9 min drive
AirportTulum, Quintana Roo (TUY)21 min drive

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    About this area

    Tulum

    Located in Tulum, Hotelito Azul is on the beach. Tulum Monkey Sanctuary is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Sian Ka'an Biosphere Reserve. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving. Our guests appreciate the hotel's central location.

    Map
    Popular Location

    What's nearby

    • SFER IK - 4 min drive
    • Las Palmas Public Beach - 8 min drive
    • Playa Paraiso - 9 min drive
    • Dos Aguas Park - 14 min drive
    • Playa Ruinas - 18 min drive

    Getting around

    • Cancun Intl. Airport (CUN) - 110 min drive

    Restaurants

    • Mono – Restaurant offering seafood. Serves breakfast, lunch, and dinner daily.

    About this property

    Hotelito Azul

    4-star hotel on the beach, near Tulum Beach
    When you stay at this beach hotel you can enjoy complimentary cabanas, umbrellas, and sun loungers. All 24 individually decorated rooms feature free WiFi and room service. Furnished balconies or patios, premium bedding, and free bottled water are among the other amenities available to guests.
    Hotelito Azul offers 24 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place
    Guest rooms kept vacant for 24 hours between stays
    Protective shields in place at main contact areas
    Contactless check-out

    Safety measures

    Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
    Hand sanitizer provided
    Masks and gloves available
    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Uncovered self parking: USD 9 per day
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10.00-25.00 for adults and USD 10.00-25.00 for children
    • 1 restaurant
    • 1 beach bar, 1 poolside bar and 1 bar
    • Room service available

    Things to do

    • Free beach club
    • Outdoor pool
    • Spa services

    Family friendly

    • Outdoor pool

    Conveniences

    • Front-desk safe
    • No elevators

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • Portuguese
    • Spanish

    Outdoors

    • Beach loungers
    • Beach umbrellas
    • Beachfront location
    • Free beach cabanas
    • Free pool cabanas
    • Garden
    • Pool sun loungers
    • Pool umbrellas
    • Rooftop terrace

    Spa

    • Massage - deep-tissue
    • Massage - Swedish

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Well-lit path to entrance

    More

    • Beach towels
    • Couples dining
    • Romance packages available
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer (on request)
    • Shower

    Food and drink

    • Champagne service
    • Free bottled water

    Outdoor space

    • Furnished balcony or patio

    More

    • Desk
    • In-room massage
    • Individually decorated
    • Individually furnished
    • Safe

    Policies

    Check-in

    Check-in from 3:00 PM - anytime
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available on request
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 100.00 per stay
    1 per room
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for USD 35.0 per day
    Cribs (infant beds) are not available

    Property payment types

    MastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 10.00 and USD 25.00 for adults, USD 10.00 and USD 25.00 for children (approximately)
    • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
    • Uncovered self parking fee: USD 9 per day
    • Pet deposit: USD 100.00 per stay
    • Pet fee: USD 25 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 35.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
    • Contactless check-out is available.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
    • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

    Guest reviews

    Overall score and ratings for Hotelito Azul

    4.5
    Wonderful
    5 - Excellent
    101
    4 - Good
    27
    3 - Okay
    9
    2 - Mediocre
    6
    1 - Poor
    3
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.2
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    What an amazing experience we had at this little cute hotel! The staff went above and beyond to meet our needs.. extremely friendly and helpful at all times. Manager and receptionist were on point with everything. I’m very picky when it comes to a clean hotel and this hotel completely met my standards! Thank you Hotelito Azul for everything and we will see you soon!!

    Stayed 4 nights in Jul 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Hot water did not work the entire time I was there, even though I spent $400 a night to stay there I could not take a hot shower, I reported it to Managment several times however they refuse to fix it

    Stayed 2 nights in Jun 2020

    2/5

    • Liked: Cleanliness, amenities
    • Disliked: Staff & service, property conditions & facilities

    The hotel itself is charming, however the service is terrible. The front desk staff upon checking in felt like they just woke up from a nap and were generally unattentive or friendly. The main lobby is under construction so walking it is NOT inviting. Food service at the beach will take 45min to one hour between waiting on service to receiving your items so beware if you’re trying to get a quick bite before an adventure In terms of the rooms, our power shut off and needed to be attended to and hit water is spotty at best. On a positive note, their rooftop bar and lounge are pretty cool with nice views. Would not stay here again.

    Stayed 3 nights in Jun 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jun 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Charming beach shacks with hammocks on the deck overlooking the beach and Caribbean Sea. Rooms were cozy, clean, and completely updated with functioning AC. The showers were teak wood surrounded by smooth stones and a waterfall spigot--great feature. Amazing restaurant and bar with views of the jungle to one side, and the aqua blue sea to the other side. The mini pool in the bar area was perfect for cooling off while drinking the best margaritas in Tulum made by the absolute best bartender and host, Omar who constructed an array of tasty margs (pineapple, spicy, mango, guava, jamaica, pinacolada --yes! a pinacolada marg mmm). Yummy food for breakfast, lunch & dinner. Right across the street from a pharmacy and convenience store, and right beside the cutest and a very tasty Italian restaurant with some of the best pasta we've ever had. Friendly and attentive staff from check-in to check out. 10/10 and simple.

    Stayed 2 nights in Jun 2020