Tia, New York, NY
Travelled with partner
20 Sep. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best stays ever & I’ve been all around the world. From the moment you walk into the hotel, their hospitality is unmatched. Tulum is already a beautiful place but Sergio, Fabiola and the rest of the staff made it even more amazing. We stayed in the jungle room which was absolutely beautiful. Fabiola assisted in decorating our room with roses and champagne while my girlfriend and I was at dinner. She was so surprised, it was so amazing. Beach service was great and the food awesome. I would recommend this hotel to everyone looking for a relaxing, beautiful hotel. I don’t have one bad thing to say. I will be booking again for February, can’t wait to go back.
Stayed 4 nights in Sep 2020