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Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Terrace/Patio

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Map

Explore the area

Popular LocationCenote Crystal4 min drive
Popular LocationGran Cenote12 min drive
Popular LocationLas Palmas Public Beach17 min drive
AirportTulum, Quintana Roo (TUY)21 min drive

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    About this area

    Tulum

    Aldea Xaan Ha is located in Tulum. The area's natural beauty can be seen at Tulum National Park and Tulum Beach, while Tulum Monkey Sanctuary and Xel-Há Park are popular area attractions. Traveling with kids? Consider LabnaHa Ecopark Adventures and Jungle Place.
    View in a map
    Popular Location

    What's nearby

    • Cenote Crystal - 4 min drive
    • Gran Cenote - 12 min drive
    • Tulum National Park - 12 min drive
    • Las Palmas Public Beach - 17 min drive
    • Playa Paraiso - 18 min drive

    Getting around

    • AirportCancun Intl. Airport (CUN) - 112 min drive

    About this property

    Aldea Xaan Ha

    An outdoor pool, a spa tub, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite. All 10 individually decorated rooms feature free WiFi and furnished patios. Guests will appreciate conveniences like refrigerators and microwaves, while Smart TVs with satellite channels and Netflix provide a bit of entertainment. Housekeeping is available on request.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected

    Social distancing

    Social distancing measures in place

    Safety measures

    Temperature checks available for guests
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free RV/bus/truck parking

    Things to do

    • Bicycle rentals
    • Outdoor pool
    • Playground
    • Scooter/moped rentals
    • Spa tub

    Family friendly

    • Children's dinnerware
    • Dry cleaning service
    • Highchair
    • In-room child care (surcharge)
    • Microwave
    • Outdoor pool
    • Playground
    • Refrigerator

    Conveniences

    • No elevators

    Guest services

    • Dry cleaning service
    • Housekeeping (on request)
    • Luggage storage

    Languages spoken

    • English
    • Spanish

    Outdoors

    • BBQ grill(s)
    • Beach umbrellas
    • Firepit
    • Garden
    • Outdoor furniture
    • Picnic area
    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    More

    • Beach towels
    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Linens
    • Premium bedding

    Bathroom

    • Hair dryer
    • Shampoo
    • Shower
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • 42-inch Smart TV
    • Netflix
    • Satellite channels
    • Streaming services

    Food and drink

    • Cleaning supplies
    • Coffee/tea maker
    • Free bottled water
    • Microwave
    • Paper towels
    • Refrigerator

    Outdoor space

    • Furnished patio

    More

    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Eco-friendly cleaning products provided
    • Guidebooks/recommendations
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Laptop-friendly workspace
    • Local maps
    • Restaurant dining guide

    Policies

    Check-in

    Check-in time starts at 2:00 PM
    Minimum check-in age - 21

    Check-out

    Check-out before 11:00 AM

    Special check-in instructions

    There is no front desk at this property
    Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance

    Access methods

    Lockbox, private entrance

    Pets

    Pets allowed for an extra charge of USD 10 per pet, per stay, plus a deposit of USD 50 per stay
    Dogs only
    1 per room (up to 11 lbs)
    Pets cannot be left unattended
    Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! One child 3 years old or younger stays free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are available for USD 10.0 per stay

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet deposit: USD 50 per stay
    • Pet fee: USD 10 per pet, per stay
    • Service animals are exempt from fees
    • Weekly housekeeping provided; additional cleaning fee: USD 10 per night
    • Crib (infant bed) fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a fire extinguisher and a smoke detector

    We should mention

    Pool access available from 8:00 AM to 9:00 PM
    One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

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