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4.2 out of 5

"No sign indicating valet parking is at front of hotel " More

By a verified traveller on Mon 05 Aug 2019

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Hotel Description

4-star spa hotel near Ryerson University

Central Toronto getaway

With a stay at this Downtown Toronto hotel, you'll be within half a mile (1 km) of Ryerson University and 2 miles (3 km) of Hockey Hall of Fame. Scotiabank Arena and The Distillery Historic District are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the fitness center, bar/lounge, and coffee shop.

Free WiFi, kitchenettes

The 177 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and LCD TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Grand Hotel & Suites Toronto ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Grand Hotel & Suites Toronto

Everyone (9) Couples (1) Family (3)
5 out of 5
Everything was perfectly done. Definitely will be back.

Posted by on 21 Feb. 2019

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5 out of 5
Great service, location and all around fun experience. Having the sofa bed right by the door where many guests were very loud all night made for a long night with a 9 year old. Sofa bed not the comfiest, king size bed on the other hand was lovely!

Posted by on 14 Jan. 2019

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4 out of 5

Posted by on 28 Jan. 2020

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3 out of 5

Posted by on 8 Sep. 2019

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4 out of 5
No sign indicating valet parking is at front of hotel

Posted by on 5 Aug. 2019

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5 out of 5
The sauna and hot tub were great! Room nice and clean

Posted by on 27 Jun. 2019

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5 out of 5
The woman at the front desk when we checked in, Emily, was particularly helpful when we had some concerns about our room. She was able to address those concerns by getting us into another room. Thanks so much for starting off our first time in Canada a great experience! It really set the tone for the rest of the stay. Can't wait to go back!

Posted by on 10 Jun. 2019

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5 out of 5
Rey helpful and pleasant front desk staff and bellmen

Posted by on 8 Jun. 2019

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5 out of 5
The property is a gem! The Jr. Suite is exactly as pictured on their website. We enjoyed all their gym, spa (the rooftop spas were scenic and the views were amazing- hellooooo Toronto!), pools and breakfast at The Grand. We could see St. Lawrence Market and CN Tower from our room. The front desk and staff were incredibly helpful, professional and honest. The bellmen were always at the front doors, ready to greet and/or help guests with transportation, touristy suggestions, and overall kindness. Our rooms were cleaned, fresh towels, and the front desk staff were always warm and accommodating. There were three minor "oops/beyond their control things". For example, I pulled a knob in a drawer and the knob came flying off, a cupboard drawer kept getting stuck when opening and the surrounding area is a bit sketchy (arriving at midnight, a man shouted at us for money, a few panhandlers down the street). We felt safe to walk around (in the daytime) to the Eaton Centre, The Carbon Bar, Hokkaido Ramen Santouka are a must and a short drive was To-ne Sushi & Bar and Butter Chicken Factory are an absolute must; the surrounding area in the Garden District is an older part of town and has what any large metropolitan city has. Because the staff were the epitome of hospitality, the bellmen arranged for a car for us (after our Uber was not exactly as described and tried to charge us for a ride we didn't take). We would stay at The Grand again, our trip was made better for it.

Posted by on 12 Apr. 2019

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5 out of 5
great hotel very clean great staff and very close to downtown toronto and many attractions

Posted by on 3 Nov. 2018

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About the The Grand Hotel & Suites Toronto

Location 225 Jarvis St, Toronto, ON M5B2C1

Property Features

The Grand Hotel & Suites Toronto offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, a meeting room, and limo/town car service are available. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly The Grand Hotel & Suites Toronto. Parking is available for a fee. This 4-star Toronto hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 18 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.4 km / 17.7 mi)
  • Train station: Union Station (2 km / 1.2 mi)
  • Metro station: Dundas St East at Jarvis St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Grand Hotel & Suites Toronto offers 177 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

The Grand Hotel & Suites Toronto has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Maximum 1 per room (weight limit: 30 lbs)

Policies

This property does not accept debit cards.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 30 and CAD 40 for adults, CAD 30 and CAD 40 for children (approximately)
  • Self parking fee: CAD 22.00 per night (in/out privileges)
  • Valet parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Late check-out fee: CAD 120.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Toronto
  • Grand Toronto
  • Toronto Grand Hotel
  • The & Suites Toronto Toronto
  • The Grand Hotel Suites Toronto
  • The Grand Hotel & Suites Toronto Hotel
  • The Grand Hotel & Suites Toronto Toronto
  • The Grand Hotel & Suites Toronto Hotel Toronto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.