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4.0 out of 5

"easy check in. pretty quaint and cute, hippy. room is good size. " More

By a verified traveller on Thu 01 Dec 2022

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Hotel Description

3-star hotel near Scotiabank Arena

Heart of Toronto

Your stay at this Downtown Toronto hotel places you within 2 miles (3 km) of Scotiabank Arena and Toronto Eaton Centre. University of Toronto - St. George Campus and Royal Ontario Museum are also within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, a garden, and a library are available at this hotel. Business travelers can take advantage of the express check-out. Luggage storage and concierge services are also provided.

Single Double Size Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $149* Per night/room 5 Dec. - 6 Dec.

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pembroke Inn ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pembroke Inn

Everyone (1) Couples (1) Family (2)
5 out of 5
easy check in. pretty quaint and cute, hippy. room is good size.

Posted by on 1 Dec. 2022

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Comment from Hotel Management

1 Dec. 2022 by Regards, Pembroke Inn management

Dear Olga, Thanks for your review!

5 out of 5
Small rooms but exactly what we needed and a fantastic price

Posted by on 19 Jun. 2022

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Comment from Hotel Management

19 Jun. 2022 by Team Pembroke Inn

Dear Leanne, Thanks for this amazing review and we're glad that you had a great stay at our hotel. Hope to see you again soon!

2 out of 5
I came to Toronto for a college visit and regretfully did not read the reviews on this hotel.The area around the hotel is the scariest place. There is no parking and the staff sent me to a public parking lot around the corner. The two tugs there wanted only cash, $25 for less than 24h. The place was run down and scary too.When I wanted to leave they told me I parked there so I have to pay, they would not let me leave, they said that the parking lot is private as well. My phone is not working in Canada so I couldn’t call the police. When I asked the staff if the area around is safe they told me the area is ok, it is NOT. Don’t ever stay in this property if you value your safety. We try to go out and find something to eat, there is only rundown places and scary drug addicts, garbage and used syringes. We decided to skip dinner and stay in the room. Unfortunately I cannot sleep the air conditioner is very loud but if you switch it off you will listen to some one else’s tv so no matter. The only good thing is that the room was clean, we should be thankful for that, but no fridge or coffee as other reviewers had said. Unfortunately my son will never consider UToronto no matter the great ratings they have.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Regards, Management

Dear Guest, We are sorry to hear that you had a not so great stay. We are located in downtown Toronto, within ten minutes walking distance.

Property Features

As a guest of Pembroke Inn, you'll find a library, tour/ticket assistance, and a vending machine. WiFi is free in public spaces. The business-friendly Pembroke Inn also features a garden, concierge services, and express check-out. This 3-star Toronto hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Transport

  • Train station: Union Station (2.6 km / 1.6 mi)
  • Metro station: Dundas St East at Sherbourne St Stop (0.4 km / 0.2 mi)

Room Amenities

Pembroke Inn offers 50 air-conditioned accommodations with complimentary newspapers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Knights Inn Hostel Toronto
  • Knights Inn Toronto
  • Toronto Knights Inn
  • Knights Inn Toronto Hotel
  • Pembroke Inn Toronto
  • Downtowner Inn Toronto
  • Downtowner Motel Toronto
  • Pembroke Toronto
  • Pembroke Inn Hotel
  • Pembroke Inn Toronto
  • Pembroke Inn Hotel Toronto

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.