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4.3 out of 5

"GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto! " More

By a verified traveller on Wed 13 Nov 2019

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Hotel Description

4-star romantic hotel near Toronto Eaton Centre

Downtown Toronto stay

At this Downtown Toronto hotel, you'll be well placed to visit Toronto Eaton Centre and Yonge-Dundas Square, both steps away. Ryerson University and Nathan Phillips Square are also within half a mile (1 km).

Renovated in 2020

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and WiFi in public areas. A lobby fireplace, express check-out, and a computer station are also on offer.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 106 guestrooms also offer WiFi and room service. Other amenities include premium bedding, free local calls, and hair dryers.

City Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$143* Per night/room 17 Jul. - 18 Jul.

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

City Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Signature Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pantages Hotel Downtown Toronto ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pantages Hotel Downtown Toronto

Everyone (4)
2 out of 5
Old converted apartment. Lights in bedroom did not work . No soap bars. Charge for wifi?! Staff nice enough but room run down and dreary

Posted by on 26 Jun. 2019

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Comment from Hotel Management

14 Aug. 2019 by Scott Petersen - Guest Service Manager

Dear Travelocity Guest, Thank you for choosing us and sharing your experience. We appreciate you bringing this issue to our attention, and we sincerely apologize for the frustrations this has caused you. We are constantly striving to raise the bar with our services and we are certainly grateful for your valuable feedback. When you have a moment, we welcome you to get in touch with our hotel directly so that we may gather further information regarding this matter. Thank you again, and we hope you will give us another opportunity to regain your trust the next time you are in Toronto.

5 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

10 Apr. 2019 by Gabriella

Hi, Thank you for your rating. We hope to see you again soon. Best regards, Gabriella

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Front Desk

Thank you for your response, we appreciate your feedback!

5 out of 5
GREAT location! Very nice front desk staff. Thoroughly enjoyed our stay, will recommend to friends & stay at Pantages next time we visit Toronto!

Posted by on 13 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Rupeltia

Thank you soon much and hope to see you again.

About the Pantages Hotel Downtown Toronto

Location 200 Victoria St, Toronto, ON M5B 1V8

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Pantages Hotel Downtown Toronto. A complete renovation of Pantages Hotel Downtown Toronto was completed in April 2020. This 4-star Toronto hotel is smoke free.

  • 106 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (28.5 km / 17.7 mi)
  • Train station: Union Station (1.4 km / 0.9 mi)
  • Metro station: Queen St East at Victoria St Stop (0.2 km / 0.1 mi)

Room Amenities

Pantages Hotel Downtown Toronto offers 106 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Toronto hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Stages - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 10.00 per night (rates may vary)
  • Nearby parking fee: CAD 35.00 per day
  • Pet fee: CAD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pantages
  • Pantages Centre
  • Pantages Hotel
  • Pantages Hotel Centre
  • Pantages Hotel Toronto Centre
  • Pantages Toronto Centre
  • Pantages Hotel Toronto
  • Pantages
  • Pantages Toronto Toronto
  • Pantages Hotel Toronto Centre
  • Pantages Hotel Downtown Toronto Hotel
  • Pantages Hotel Downtown Toronto Toronto
  • Pantages Hotel Downtown Toronto Hotel Toronto
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.