"Major problem with internet in this property. I changed room once, still no improvement. Practically, I could not attend business calls from my room.I
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4-star eco-certified aparthotel near Scotiabank Arena, connected to a shopping center
City center stay
Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find Scotiabank Arena and CF Toronto Eaton Centre. Rogers Centre and CN Tower are also within 2 miles (3 km).
Business services
This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. There's a spa tub on site, and a 24-hour front desk and limo/town car service are also provided.
Free WiFi, kitchenettes
The 370 individually furnished apartments offer free WiFi and comfy beds. LED TVs come with digital channels, and other amenities include kitchenettes and refrigerators.
One King West Hotel & Residence ratings based on 27 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for One King West Hotel & Residence
Everyone (17)Couples (4)Family (5)
5 out of 5
Posted by Elena on 23 Jan. 2023
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Comment from Hotel Management
4 Jul. 2023
by Saurabh Mehta
Dear Elena :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
1 out of 5
The bathroom was very bad
Posted by Yaaccoub on 3 Jan. 2023
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Comment from Hotel Management
6 Jan. 2023
by Steve
Dear Yaaccoub:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was an enjoyable one, however I am sorry to hear that the suite you stayed in was unsatisfactory, and we did not meet your expectations.I have shared your comments with the appropriate members of our team and I assure you that we will use this feedback to help us improve upon our suite product and service standards, wherever possible. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Steve O'BrienGeneral Manager
4 out of 5
Posted by Filip on 14 Feb. 2022
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Comment from Hotel Management
10 Jul. 2023
by Saurabh Mehta
Dear Filip:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
3 out of 5
Posted by David on 2 Nov. 2021
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5 out of 5
Posted by a verified traveller on 11 Mar. 2021
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Comment from Hotel Management
10 Jul. 2023
by Saurabh Mehta
Dear Guest :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
3 out of 5
The hotel itself is very clean and lovely looking. The staff was very immediate to react to me calling security at 2am as there were some younger people who apparently didn’t want to respect the maximum number of people in the rooms and the rule of no noise after 10. Not the hotel’s fault, it’s too bad others have to ruin someone’s stay.
Posted by a verified traveller on 20 Sep. 2020
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Comment from Hotel Management
29 Sep. 2020
by Rose
Thank you for your feedback
5 out of 5
We enjoyed that the building had unique past and history to it :)
Posted by a verified traveller on 12 Jan. 2020
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Comment from Hotel Management
16 Jan. 2020
by RES
Thank you for your positive review. We greatly appreciate your feedback!
5 out of 5
Posted by a verified traveller on 8 Oct. 2019
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Comment from Hotel Management
9 Oct. 2019
by KFraser
Dear Guest,
Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the future.
3 out of 5
Major problem with internet in this property. I changed room once, still no improvement. Practically, I could not attend business calls from my room.I was using usual zoom, webex, Teams kind of meeting services from my laptop.,
Posted by DEBASIS, from Northbrook on 7 Aug. 2023
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Comment from Hotel Management
8 Aug. 2023
by Saurabh Mehta
Dear Debasis:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am very disappointed to hear that our Wi-Fi did not properly function during your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and I am sorry that the wi-fi service you received did not meet these expectations.I have shared your comments with the appropriate members of our IT team and I assure you that we will use this feedback to help us improve on the delivery of our wi-fi product, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
5 out of 5
Location is great. Room is clean and has lots of amenities.
Posted by DEBASIS, from Northbrook on 27 Jul. 2023
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Comment from Hotel Management
27 Jul. 2023
by Saurabh Mehta
Dear Debasis :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, especially our central location, comfortable rooms, and amenities. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
One King West Hotel & Residence offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include 16 meeting rooms and limo/town car service. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified One King West Hotel & Residence. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto aparthotel is smoke free.
370 guestrooms or units
51 levels
2 buildings
Built in 1914
Charging station for electric cars
Conference center
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Fireplace in lobby
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Kitchenette
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
, Parking (limited spaces)
Transport
Train station: Union Station (0.7 km / 0.4 mi)
Metro station: King Station (0.1 km / 0.1 mi)
Parking: Valet parking available for a surcharge
Room Amenities
One King West Hotel & Residence offers 370 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Toronto aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In-room kitchenette
Pillowtop beds
LED television
Digital channels
Refrigerator
Microwave
Coffee maker
Kitchenware
Luxury bedding
Hypo-allergenic bedding
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Unique furnishings
Food & Drink
One King West Hotel & Residence has a restaurant on site.
Nearby Activities
Recreational amenities at the aparthotel include a spa tub, a sauna, and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19, housekeeping service is suspended until further notice.
This property enforces quiet hours after 10 PM.
Children under 16 years old must be accompanied by an adult to access the fitness facility and spa area (spa tub, men's sauna, and women's sauna) on the 17th floor.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for CAD 40 per day.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 100 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 20 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No cribs (infant beds) available
Children stay free
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Children stay free 17
Credit card pre-authorization
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 250.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: CAD 62.15 per day (in/out privileges)
Pet fee: CAD 100 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: CAD 40 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
King One Hotel
King One West
King West Hotel
King West One
One King Hotel
One King West
One King West Hotel
One King West Hotel Toronto
One King West Toronto
One West Hotel
1 King West Hotel & Residence
King Suites Toronto
One King West Hotel And Residence
One King West Hotel Residence
Suites 1 King West
You should know
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
