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Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.5 out of 5 Wonderful
1,767 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMetro Toronto Convention Centre1 min walk
Popular LocationRipley's Aquarium of Canada5 min walk
Popular LocationCN Tower6 min walk
AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

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    About this area

    Toronto

    Located in Toronto's Toronto Entertainment District neighborhood, InterContinental Toronto Centre is in the city center and near the beach. Roy Thomson Hall and TIFF Bell Lightbox are cultural highlights and Ripley's Aquarium of Canada is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Rogers Centre or Scotiabank Arena. Our guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: King St West at University Ave West Side Stop is 5 minutes by foot and St Andrew Station is 5 minutes.
    View in a map
    Popular Location

    What's nearby

    • Metro Toronto Convention Centre - 1 min walk
    • Ripley's Aquarium of Canada - 5 min walk
    • CN Tower - 6 min walk
    • Scotiabank Arena - 8 min walk
    • Rogers Centre - 9 min walk

    Getting around

    • Union Station - 5 min walk
    • King St West at University Ave West Side Stop - 5 min walk
    • AirportPearson Intl. Airport (YYZ) - 21 min drive

    Restaurants

    • Azure Restaurant and Bar – Restaurant offering African cuisine. Serves breakfast, brunch, lunch, and dinner daily.

    About this property

    InterContinental Toronto Centre

    A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a spa tub are onsite. All 584 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include 24-hour room service and minibars.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of Clean Promise (IHG)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast, lunch, and through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: CAD 32.00 per night
    • Parking nearby: CAD 32.00 per night

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–11 AM: CAD 33.00 for adults and CAD 16.50 for children
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Full-service spa
    • Indoor pool
    • Sauna
    • Shopping
    • Spa tub

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Free cribs/infant beds
    • Indoor pool
    • Laundry facilities
    • Microwave (on request)
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • Filipino
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Spanish

    Business services

    • 1 meeting room
    • Business center
    • Conference space

    Spa

    • 10 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage/treatment rooms
    • Reflexology
    • Spa open select days
    • Spa tub
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible (may have limitations)

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Heating
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Bathroom (partially open)
    • Eco-friendly toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels
    • iPod dock
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave (on request)
    • Minibar

    More

    • Connecting rooms available
    • Desk
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Soundproofing

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 19

    Check-out

    Check-out before noon
    Late check-out subject to availability

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities are closed on Monday and Tuesday:
    • Indoor pool

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of CAD 50.00 per pet, per stay

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are available for CAD 30.0 per day
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: CAD 33.00 for adults and CAD 16.50 for children (approximately)
    • Self parking fee: CAD 32.00 per night
    • Nearby parking fee: CAD 32.00 per night
    • Pet fee: CAD 50.00 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    4.5
    Wonderful
    1,767 reviews
    5 - Excellent
    1,122
    4 - Good
    486
    3 - Okay
    97
    2 - Poor
    37
    1 - Terrible
    25

    4.6/5

    Cleanliness

    4.6/5

    Staff & service

    4.4/5

    Amenities

    4.5/5

    Property conditions & facilities

    5/5 Excellent

    Stayed 1 night in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    We had a night away for our anniversary. The hotel was clean and the service was great.
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Sep 2020

    5/5 Excellent

    Stayed 1 night in Sep 2020

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