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4.5 out of 5

"It is a very good location close to restaurants, shopping and Queen St. streetcar. It was very quiet and comfortable. However, the Netflix didn't wor ... " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

3-star eco-friendly hotel in Downtown Toronto

Downtown Toronto stay

With a stay at this Financial District hotel, you'll be steps from Hockey Hall of Fame and Meridian Hall. PATH Underground Shopping Mall and The Path are also within half a mile (1 km).

Restaurant

This hotel features a restaurant, free WiFi in public areas, and a fireplace in the lobby. Business travelers can take advantage of the laundry service. Luggage storage, concierge services, and free newspapers are also on offer.

Free WiFi, comfy beds

Along with free WiFi, the 56 guestrooms offer pillowtop beds and coffee/tea makers. Hair dryers, ironing boards, and desks are also available.

Business Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Victoria ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Victoria

Everyone (3)
4 out of 5
It is a very good location close to restaurants, shopping and Queen St. streetcar. It was very quiet and comfortable. However, the Netflix didn't work. I talked to front desk and they sent someone to my room. He was able to get into Netflix, but then he left and when I pressed enter for a movie, the screen went blank. I didn't want to bother him again, so just watched cable, but was disappointed.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Greg H

Thank you for taking the time to complete a review of your experience with us. Glad to read that, for the most part, you enjoyed your stay. I am sorry for the Netflix issue. Please know that its never a bother and we are here to help..... Thanks again for the time taken. Sincerely, Greg H

5 out of 5
Location, uniqueness of the hotel, history behind it

Posted by on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Greg H

Thank you for taking the time to complete a review of your experience with us. Everyone here appreciates the fantastic rating and kind words your have bestowed upon us. We appreciate the opportunity to have served you and look forward to doing so again very soon. Thank you again for the time taken. Sincerely, Greg H

5 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Gabriella

Hi, Thank you for your rating. We hope to see you again soon. Best regards, Gabriella

4 out of 5
Room did not have microwave or refrigerator. Otherwise a lovely place to stay

Posted by on 25 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Greg H

Thank you for taking the time to complete a review of your experience with us. Please note that all of our Deluxe rooms do have a refrigerator and a microwave and/or refrigerator is generally one request away.....we usually have one or two spares on hand. Thanks again for the time taken. Sincerely, Greg H

Property Features

There's a restaurant on site. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-friendly Hotel Victoria. This 3-star Toronto hotel is smoke free.

  • 56 guestrooms or units
  • 8 levels
  • Built in 1909
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Union Station (0.6 km / 0.4 mi)
  • Metro station: King Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Victoria offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. This Toronto hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7 AM to 1 PM.

Over Easy - This restaurant serves breakfast, brunch, and lunch.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 per person (approximately)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Victoria
  • Hotel Victoria Toronto
  • Victoria Toronto
  • Victoria Hotel Toronto
  • Hotel Victoria Hotel
  • Hotel Victoria Toronto
  • Hotel Victoria Hotel Toronto

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.