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4.3 out of 5

"Execllent location! Was very clean and staff was very helpful. " More

By a verified traveller on Fri 31 Jan 2020

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Hotel Description

3-star eco-friendly hotel near Hockey Hall of Fame

Downtown Toronto stay

Within a 15-minute walk of this Old Town hotel, you'll find Hockey Hall of Fame and Ryerson University. Scotiabank Arena and CN Tower are also within 2 miles (3 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a fitness center on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, iPod docks

The 195 guestrooms have TVs with cable channels and offer free WiFi and iPod docks. Coffee/tea makers, free local calls, and hair dryers are also available. Housekeeping is available on request.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$108* Per night/room 27 Dec. - 28 Dec.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Toronto - Downtown ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Toronto - Downtown

Everyone (4) Couples (3)
5 out of 5
Execllent location! Was very clean and staff was very helpful.

Posted by on 31 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by FOM

Hello & thank you so much for the awesome rating & feedback. We really appreciate the business & support.

4 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Saif K. FOM

Thank you very much for your recent stay feedback and ratings.

5 out of 5

Posted by on 15 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Saif K. FOM

Thank you so much for the ratings and business!

2 out of 5
I had to call down to the front desk to have them bring up a SHOWER CURTAIN!!! Then in the morning, I had to call and have them look at the TV as it wouldn't turn on. These are just some basic things I expect to have/work in ANY hotel. I was also a bit disappointed (but experience this in many hotels) as I marked that I would reuse my towels (save water, etc.) but, they still gave new towels.

Posted by on 13 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by FOM

Hello & thank you MyWeimy, for your feedback!

5 out of 5
Excellent service. The breakfast was great, the hotel is very clean. Great management.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by Saif K. FOM

Thank you for your feedback and an excellent ratings!

4 out of 5
Great location, clean, friendly, decent breakfast,

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Saif k. FOM

Thanks for the feedback and the ratings!

5 out of 5
The location was convenient, offered appropriate amenities and was clean. Front desk service was kind and fast. I would stay again.

Posted by , from Maryland, USA on 29 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Saif K. FOM

Thank you so much Guitarista, for the feedback and ratings!

4 out of 5

Posted by on 26 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Saif K. FOM

Greetings, Thank you so much for the review on your recent stay with us!. Please visit us again. Kind regards, Saif k.

About the Holiday Inn Express Toronto - Downtown

Location 111 Lombard Street, Toronto, ON M5C2T9

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the eco-friendly Holiday Inn Express Toronto - Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Express Toronto - Downtown was completed in December 2017. This 3-star Toronto hotel is smoke free.

  • 195 guestrooms or units
  • 16 levels
  • Built in 1989
  • To-go breakfast (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Union Station (1.4 km / 0.9 mi)
  • Metro station: Queen St East at Jarvis St Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Toronto - Downtown offers 195 accommodations with iPod docking stations and MP3 docking stations. Televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • IPod dock
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 30.00 per day
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Holiday Inn Express Toronto - Downtown Toronto
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  • Holiday Inn Express Toronto - Downtown Toronto
  • Holiday Inn Express Toronto - Downtown Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.