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4.8 out of 5

"Parking is abundant, however, was not aware of $10 parking fee when booking. The kitchen suites are in a separate building and there’s not sufficient ... " More

By a verified traveller on Mon 02 Sep 2019

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Hotel Description

4-star romantic hotel near Flato Markham Theatre, connected to the convention center

In historical district

Stay at this Markham hotel and you'll be within half a mile (1 km) of Flato Markham Theatre and 2 miles (3 km) of First Markham Place. Markham Pan Am Centre and Frederick Horsman Varley Art Gallery are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the health club, bar/lounge, and laundry facilities.

Free wired Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 502 guestrooms also offer free wired Internet and TVs with cable channels. WiFi, refrigerators, and room service are also available. Weekly housekeeping is available.

Suite, 1 Bedroom, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$129* Per night/room 27 Sep. - 28 Sep.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Toronto/Markham Suites Conference Centre & Spa ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Toronto/Markham Suites Conference Centre & Spa

Everyone (3)
5 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Brianne Burrows

Thank you for rating our hotel! We're so pleased that you enjoyed your stay and look forward to welcoming you back in the future. Warm Regards, Brianne Burrows Front Office Manager

5 out of 5

Posted by on 5 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Felix Chung

Hello, Thank you for your time to give us to become a Super Star. We are looking forward to welcoming you in future.

4 out of 5
Parking is abundant, however, was not aware of $10 parking fee when booking. The kitchen suites are in a separate building and there’s not sufficient signs to direct you to the main building lobby, an arrow or phone number would be helpful. Once I found the main lobby, the staff was very nice. Location is quiet but very close to major roads for easy on and off access.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Guest Services Supervisor

Thank you for sparing some of your precious time to write us a feedback. We were thrilled to read that you enjoyed most of the aspects of your most recent stayWe do apologize about any miscommunication about the parking at the hotel as parking has always been an additional charge and not included in the rate. We do hope that this experience will not deter you from choosing to stay with us again in the future.

5 out of 5
The hotel stay was excellent, the rental car company did not provide a car and I had to rent a car from Budget which cost me $300.The next evening Economy wanted me to come pick up the car and would not cancel the booking. I wasn't going to stay at the airport overnight waiting on

Posted by , from Ohio on 13 Jul. 2018

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About the Hilton Toronto/Markham Suites Conference Centre & Spa

Location 8500 Warden Avenue, Markham, ON L6G 1A5

Property Features

Hilton Toronto/Markham Suites Conference Centre & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 14,040 square feet (1 square meters) and includes a conference center. A sauna, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hilton Toronto/Markham Suites Conference Centre & Spa. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Markham hotel.

  • 502 guestrooms or units
  • 15 levels
  • 2 buildings
  • 14,040 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (37.5 km / 23.3 mi)
  • Train station: Unionville Station (3.1 km / 1.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Hilton Toronto/Markham Suites Conference Centre & Spa has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 75.00 per pet, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 percent of room rate

The resort fee includes:

  • Health club access
  • Fitness center access
  • Partner property pool access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 22 for adults and CAD 11 for children (approximately)
  • Fee for in-room wireless Internet: CAD 12.95 (rates may vary)
  • Self parking fee: CAD 10 per day
  • Valet parking fee: CAD 20 per night
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Conference Centre
  • Hilton Suites Conference Centre
  • Hilton Suites Conference Centre Hotel
  • Hilton Suites Conference Centre Hotel Markham
  • Hilton Toronto/Markham Suites Conference Centre Hotel Markham
  • Hilton Toronto/Markham Suites Conference Centre Hotel
  • Hilton Toronto/Markham Suites Conference Centre Markham
  • Hilton Toronto/Markham Suites Conference Centre
  • Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
  • Hilton Toronto/Markham Suites Conference Centre & Spa Markham

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.