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4.8 out of 5

"Parking is abundant, however, was not aware of $10 parking fee when booking. The kitchen suites are in a separate building and there’s not sufficient ... " More

By a verified traveller on Mon 02 Sep 2019

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Hotel Description

4-star romantic hotel near Flato Markham Theatre, connected to the convention center

In historical district

You'll be within half a mile (1 km) of Flato Markham Theatre and 2 miles (3 km) of Seneca College - Markham Campus with a stay here. Markham Pan Am Centre and Markville Shopping Center are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 26 conference rooms, business center, and valet parking. Enjoy the gym and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 502 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers. Weekly housekeeping is available.

Suite, 1 Bedroom, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$120* Per night/room 7 Nov. - 8 Nov.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Toronto/Markham Suites Conference Centre & Spa ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Toronto/Markham Suites Conference Centre & Spa

Everyone (2)
5 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Brianne Burrows

Thank you for rating our hotel! We're so pleased that you enjoyed your stay and look forward to welcoming you back in the future. Warm Regards, Brianne Burrows Front Office Manager

5 out of 5
Beautiful

Posted by on 16 Sep. 2021

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Comment from Hotel Management

17 Sep. 2021 by Felix

Hello Bruce, Thank you for leaving us a perfect score. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Again, thank you for your kind words and we look forward to seeing you again. Regards, Felix

5 out of 5

Posted by on 5 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Felix Chung

Hello, Thank you for your time to give us to become a Super Star. We are looking forward to welcoming you in future.

4 out of 5
Parking is abundant, however, was not aware of $10 parking fee when booking. The kitchen suites are in a separate building and there’s not sufficient signs to direct you to the main building lobby, an arrow or phone number would be helpful. Once I found the main lobby, the staff was very nice. Location is quiet but very close to major roads for easy on and off access.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Guest Services Supervisor

Thank you for sparing some of your precious time to write us a feedback. We were thrilled to read that you enjoyed most of the aspects of your most recent stayWe do apologize about any miscommunication about the parking at the hotel as parking has always been an additional charge and not included in the rate. We do hope that this experience will not deter you from choosing to stay with us again in the future.

About the Hilton Toronto/Markham Suites Conference Centre & Spa

Location 8500 Warden Avenue, Markham, ON L6G 1A5

Property Features

Hilton Toronto/Markham Suites Conference Centre & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 45000 square feet (4181 square meters) and includes a conference center. A sauna, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hilton Toronto/Markham Suites Conference Centre & Spa. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Markham hotel.

  • 502 guestrooms or units
  • 10 levels
  • 2 buildings
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Unionville Station (3.1 km / 1.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Toronto/Markham Suites Conference Centre & Spa offers 502 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Hilton Toronto/Markham Suites Conference Centre & Spa has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 75.00 per pet, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 percent of room rate

The resort fee includes:

  • Health club access
  • Fitness center access
  • Partner property pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 22 for adults and CAD 11 for children (approximately)
  • Self parking fee: CAD 10 per day
  • Valet parking fee: CAD 20 per night
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Conference Centre
  • Hilton Suites Conference Centre
  • Hilton Suites Conference Centre Hotel
  • Hilton Suites Conference Centre Hotel Markham
  • Hilton Toronto/Markham Suites Conference Centre Hotel Markham
  • Hilton Toronto/Markham Suites Conference Centre Hotel
  • Hilton Toronto/Markham Suites Conference Centre Markham
  • Hilton Toronto/Markham Suites Conference Centre
  • Hilton Toronto/Markham Suites Conference Centre & Spa Hotel
  • Hilton Toronto/Markham Suites Conference Centre & Spa Markham

You should know

  • Pool access available from 7:30 AM to 5:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.