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DoubleTree by Hilton Hotel Toronto Downtown

4-star property
108 Chestnut St, Toronto, ON 1-855-887-0424
4.4 out of 5
Excellent!
See all 20 travelocity Reviews

"It was nice and clean " More

By a verified traveller on Mon 06 Sep 2021

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Hotel Description

4-star hotel in Downtown Toronto

Heart of Toronto

At this Downtown Toronto hotel, you'll be within a 5-minute walk of The Path and PATH Underground Shopping Mall. Toronto City Hall and Nathan Phillips Square are also within half a mile (1 km).

Renovated in 2014

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 22 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a gym on site, and a 24-hour front desk and limo/town car service are also provided.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 490 guestrooms offer free WiFi and free wired Internet, as well as TVs. Other amenities include premium bedding, free newspapers, and hair dryers. Housekeeping is available once per stay.

Room, 1 Queen Bed (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$159* Per night/room 24 Oct. - 25 Oct.

King Room, Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Room, Multiple Beds, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Toronto Downtown ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Toronto Downtown

Everyone (16) Couples (2) Family (1)
5 out of 5
It was nice and clean

Posted by on 6 Sep. 2021

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5 out of 5
It was disappointing that the restaurant wasn't open but with Covid, I understand. There was also a lot of construction going on so that wasn't as easy to access the parking lot. Otherwise, it was excellent.

Posted by on 3 Sep. 2021

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5 out of 5

Posted by on 5 Sep. 2020

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Comment from Hotel Management

5 Sep. 2020 by Doubletree by Hilton Toronto Downtown

Thank you so much for staying with us! We hope to welcome you back again soon.

4 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by Doubletree by Hilton Toronto Downtown

Thank you so much for staying with us! We hope to welcome you back again soon.

4 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Doubletree by Hilton Toronto Downtown

Thank you so much for staying with us! We hope to welcome you back again soon.

1 out of 5
Super loud people Playing music in the room beside us until 1 am and then at 645 am they started again got very little sleep

Posted by on 3 Aug. 2019

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Comment from Hotel Management

3 Aug. 2019 by Doubletree by Hilton Toronto Downtown

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

5 out of 5
the hotel is near with everything. and all on walking distance..shopping dining entertainment..greyhound lol...but most of all what i love about this hotel is the staff...the front desk staff is so nice approachable helpful and knowledgeable...and the cleaning staff awesome.....and i love my room cozy and clean...even the furniture is almost brand new...and will recommend to anyone to stay here....thank u DoubleTree esp to the front desk staff you make my stay comfortable and trouble free..Good job everyone..

Posted by on 17 May 2019

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Comment from Hotel Management

17 May 2019 by Doubletree by Hilton Toronto Downtown

Thank you so much for staying with us! We hope to welcome you back again soon.

5 out of 5

Posted by on 3 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Doubletree by Hilton

Thank you for staying with us. We hope to welcome you back again soon.

5 out of 5
Liked it clean

Posted by on 17 Oct. 2021

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4 out of 5
Location was ideal for what I needed. Central to most things

Posted by on 25 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Doubletree by Hilton Toronto Downtown

Thank you so much for staying with us! We hope to welcome you back again soon.

About the DoubleTree by Hilton Hotel Toronto Downtown

Location 108 Chestnut St, Toronto, ON M5G1R3

Property Features

DoubleTree by Hilton Hotel Toronto Downtown offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Toronto Downtown. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Hotel Toronto Downtown was completed in 2014. This 4-star Toronto hotel is smoke free.

  • 490 guestrooms or units
  • 21 levels
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (1.6 km / 1 mi)
  • Metro station: Dundas St West at Chestnut St Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Toronto Downtown offers 490 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (once per stay)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

DoubleTree by Hilton Hotel Toronto Downtown has a restaurant serving breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer onsite COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 25 for adults, CAD 15 and CAD 25 for children (approximately)
  • Self parking fee: CAD 45.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Toronto Downtown
  • DoubleTree Hilton Toronto Downtown
  • DoubleTree Toronto Downtown
  • Doubletree By Hilton Toronto
  • DoubleTree by Hilton Hotel Toronto Downtown Hotel
  • DoubleTree by Hilton Hotel Toronto Downtown Toronto
  • DoubleTree by Hilton Hotel Toronto Downtown Hotel Toronto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.