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Cambridge Suites Toronto

4-star property
15 Richmond St E, Toronto, ON 1-855-887-0424
4.6 out of 5
Exceptional!
See all 35 travelocity Reviews

"I was not impressed with this hotel for the price. check in wasn't until 4pm. a hotel in this town should know that people travel and they're tired. c ... " More

By a verified traveller on Fri 18 Aug 2023

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Hotel Description

4-star eco-certified aparthotel near CF Toronto Eaton Centre, connected to a shopping center

Downtown Toronto stay

A stay at this Downtown Toronto aparthotel places you steps from Elgin and Winter Garden Theatres and within a 5-minute walk of CF Toronto Eaton Centre. Hockey Hall of Fame and Meridian Hall are also within half a mile (1 km).

Round-the-clock service

This aparthotel features free WiFi in public areas, laundry facilities, and self parking. Express check-out, dry cleaning, and luggage storage are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 230 apartments offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Sitting areas, refrigerators, and microwaves are also available. Weekly housekeeping is available.

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $245* Per night/room 24 Sep. - 25 Sep.

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cambridge Suites Toronto ratings based on 35 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cambridge Suites Toronto

Everyone (17) Couples (11) Family (7)
5 out of 5

Posted by on 9 May 2023

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5 out of 5
Clean, friendly staff and tons of great food nearby. Recommended!

Posted by on 28 Jan. 2023

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4 out of 5

Posted by on 14 Dec. 2022

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5 out of 5
I stayed here for a week with one of my children. This was an excellent place to stay. Being located at Richmond and Yonge meant we were right in the heart of downtown Toronto. The subway is right around the corner and a lot of attractions are within walking distance. The hotel was clean, comfortable and one of the quieter places I have stayed in. The staff were polite, friendly and professional. I highly recommend this property and will stay there again.

Posted by , from EDMONTON on 6 Sep. 2021

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5 out of 5
Big rooms, very clean, great customer service enjoyed our stay!

Posted by on 23 Aug. 2021

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5 out of 5
Great location. Good room size for a family of four.

Posted by on 22 Aug. 2021

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3 out of 5
I was not impressed with this hotel for the price. check in wasn't until 4pm. a hotel in this town should know that people travel and they're tired. check in at 4pm is not acceptable. front desk not very friendly kind of snobbish. hot tub is on timed hours. I went in before 9am and it wasn't working and area where it is closes at 11pm. not sure why since it is at the top of the building and not bothering anyone. clumps of dark hair on the floor by the tub. no restaurant in the hotel. wifi was horrible, slow and lagging most of the time. room was well divided with microwave and small fridge. 5 min walk to Eaton Center, 20 min walk CN Tower and a good 40 min walk to harbor. not bad location. bed was very comfortable and hotel was quiet. we had a great time in Toronto but I will not stay there again when we go back in the fall.

Posted by on 18 Aug. 2023

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4 out of 5

Posted by , from DALLAS on 31 Jul. 2023

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5 out of 5

Posted by , from DALLAS on 30 Jul. 2023

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5 out of 5

Posted by on 11 Jul. 2023

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About the Cambridge Suites Toronto

Location 15 Richmond St E, Toronto, ON M5C1N2

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from August 19 to October 31:

  • Bar/Lounge

Property Features

Cambridge Suites Toronto offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi and wired Internet. The eco-certified Cambridge Suites Toronto also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Toronto aparthotel is smoke free.

  • 230 guestrooms or units
  • 22 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (1.1 km / 0.7 mi)
  • Metro station: Queen St East at Victoria St Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cambridge Suites Toronto offers 230 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • Sitting area
  • Pillowtop beds
  • HD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 27 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cambridge Hotel Toronto
  • Cambridge Suites
  • Cambridge Suites Hotel
  • Cambridge Suites Hotel Toronto
  • Cambridge Suites Toronto
  • Cambridge Toronto Hotel
  • Toronto Cambridge
  • Toronto Cambridge Suites
  • Toronto Suites
  • Toronto Suites Hotel
  • Cambridge Suites Hotel Toronto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Green Key Eco-Rating Program
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.