Near the airport
Within 3 miles (5 km) of this East Syracuse hotel, you'll find Brooklawn Golf Course and Palace Theater. Destiny USA and Old Erie Canal Historic State Park are also within 6 miles (10 km).
Renovated in 2020
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.
Free WiFi, sofa beds
Featuring conveniences like sofa beds and sitting areas, the 214 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves. Housekeeping is available on request.
10 Jun. 2021 by Aly Wojnowicz- Operations Manager
Thank you so much for your feedback, and I'm sorry your stay was so eventful. That is not at all up to our standards. Things do occasionally happen, but for all of these issues to arise during one stay with us is very disheartening. If there is something I may do to make this right for you, I'd be happy to chat with you about options. I do appreciate your feedback about the breakfast. Coming out of the pandemic, we are bringing things back slowly, and learning as we go. Hopefully, if you come back and visit us again soon, you'll be happier with the options we are now able to provide, as we work to bring back our cooked to order extravagance we all know and love.
28 May 2021 by Aly Wojnowicz- Operations Manager
When reservations are made through a third party, every now and then our systems do not communicate properly. We were ale to get you into the hotel room, and were not doubting your word that you had a reservation, more trying to make sure that your promised room, rate, and appropriate prepayments were applied. We do understand this is an inconvenience for you, when all you want to do is check into your room, and apologize for that trial. We hope you enjoyed the rest of your stay.
15 Jul. 2021 by Embassy Suites East Syracuse
We have responded to this same review on another site and have handled the matter with the guest directly.
24 Feb. 2021 by Aly Wojnowicz- Operations Manager
I do apologize for the inconveniences you faced during your stay as we navigate your way through the pandemic. We do hope you will consider staying with us again once things go back to normal and we have all of our amenities available!
22 Aug. 2020 by Aly Wojnowicz- Front Office Manager
I'm so sorry you had such a poor experience. Please don't hesitate to let us know what went wrong with your stay so we may try and make it right!
Embassy Suites Syracuse offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 5612 square feet (521 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020. This 3.5-star East Syracuse hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.
The Eterie - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.