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"We had an excellent time, at Holidays Inn, in Brockville Ontario. The free breakfast was more than what we had expected, great choices and quality. T ... " More

By a verified traveller on Sun 03 Mar 2019

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Hotel Description

Brockville guestrooms with free WiFi

In Brockville

You'll find Brockville Highland Golf Club and 1000 Islands Mall within a 15-minute walk of this Brockville hotel. Leeds and Grenville County Court House and Brockville Arts Centre are also within 2 miles (3 km).

Business services

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a lobby fireplace, and a computer station are also offered.

Free Internet, flat-screen TVs

The 80 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and coffee/tea makers. Other amenities include free newspapers, free local calls, and hair dryers.

Deluxe Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Junior Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Non Smoking, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Brockville ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Brockville

Family (2)
2 out of 5
Dirty carpet, dirty shower and merky water in the pool.

Posted by on 6 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Guest Services

Thank you for reviewing your recent stay. We are sorry to hear that we fell short of your expectations; guest satisfaction is our first priority, and we take feedback very seriously. We hope that you will give us another chance to prove that your unsatisfactory stay was an exception. Thank you for choosing HIE Brockville, we hope to see you again soon!

5 out of 5
We had an excellent time, at Holidays Inn, in Brockville Ontario. The free breakfast was more than what we had expected, great choices and quality. Their staff was what made our stay a pleasant one........ thanks to all ...... we will be back 😀💕

Posted by , from Niagara Falls Ontario on 3 Mar. 2019

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Comment from Hotel Management

5 Mar. 2019 by Guest Services

Thank you very much for choosing your hotel and for taking the time to write this great review. We are so glad to hear that you enjoyed your stay with us and our staff made your stay pleasant. We would love to welcome you back to our hotel in the future.

About the Holiday Inn Express Hotel & Suites Brockville

Location 7815 Kent Blvd, Brockville, ON K6V6N7

Property Features

Holiday Inn Express Hotel & Suites Brockville offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Holiday Inn Express Hotel & Suites Brockville also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Brockville hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kingston, ON (YGK-Norman Rogers) (93.7 km / 58.2 mi)
  • Train station: Brockville Station (1.8 km / 1.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites Brockville offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 300.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Holiday Inn Express Brockville
  • Holiday Inn Express Hotel Brockville
  • Holiday Inn Express Hotel & Suites Brockville Ontario
  • Holiday Inn Express Hotel And Suites Brockville
  • Holiday Inn Express Hotel & Suites Brockville Ontario
  • Holiday Inn Express Hotel Suites Brockville
  • Inn Express Brockville
  • Express & Suites Brockville
  • Holiday Inn Express Hotel & Suites Brockville Hotel
  • Holiday Inn Express Hotel & Suites Brockville Brockville
  • Holiday Inn Express Hotel & Suites Brockville Hotel Brockville
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.