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Outdoor Pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

3.7 out of 5 Good
1,039 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly
Air conditioning
Housekeeping
24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSanta Clara Convention Center4 min drive
Popular LocationLevi's Stadium4 min drive
AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)6 min drive
Popular LocationCalifornia's Great America9 min drive

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    About this area

    Santa Clara

    Located in Santa Clara, Biltmore Hotel and Suites is in the business district and near the airport. The Tech Interactive and Children's Discovery Museum are cultural highlights, and travelers looking to shop may want to visit Great Mall of the Bay Area. Check out an event or a game at Levi's Stadium, and consider making time for California's Great America, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
    View in a map
    Popular Location

    What's nearby

    • Santa Clara Convention Center - 4 min drive
    • Levi's Stadium - 4 min drive
    • California's Great America - 9 min drive
    • Kaiser Permanente Santa Clara Medical Center - 9 min drive
    • Santa Clara University - 12 min drive

    Getting around

    • Orchard Station - 3 min drive
    • Santa Clara Great America Station - 5 min drive
    • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive

    About this property

    Biltmore Hotel and Suites

    This smoke-free hotel features a 24-hour front desk, express check-out, and multilingual staff. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and ATM/banking services. All 263 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Protective shields in place at main contact areas
    Guest rooms kept vacant for 48 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces

    Family friendly

    • Microwave
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English
    • Filipino
    • Spanish

    Outdoors

    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible business center
    • Wheelchair-accessible parking
    • Wheelchair-accessible pool
    • Wheelchair-accessible registration desk
    • Wheelchair accessible (may have limitations)

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Hair dryer
    • Shampoo
    • Shower/tub combination
    • Soap
    • Toilet paper

    Entertainment

    • 32-inch TV
    • Cable channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-friendly workspace
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Area shuttle service is available during limited hours
    Fees may apply; contact the property in advance to get details

    Renovations and closures

    The property will be renovating from June 1 2020 to June 1 2021 (completion date subject to change). The following areas are affected:
    • Bar/lounge
    • Meeting facilities
    During renovations, the hotel will make every effort to minimize noise and disturbance.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 50 per pet, per stay
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50 per night
    • Administrative fee: USD 2.50 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 50 per pet, per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property only accepts credit cards and debit cards for all bookings and onsite payments; cash is not accepted
    Prepaid debit cards are not accepted
    Safety features at this property include a smoke detector and window guards
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
    3.7
    Good
    1,039 reviews
    5 - Excellent
    333
    4 - Good
    335
    3 - Okay
    204
    2 - Poor
    104
    1 - Terrible
    63

    4.0/5

    Cleanliness

    4.0/5

    Staff & service

    3.7/5

    Amenities

    3.8/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    3/5 Okay

    Business traveller
    Happy face iconLiked: Staff & service
    Property is under construction. Pictures on Expedia don’t match what the property actually looks like
    Stayed 1 night in Sep 2020

    4/5 Good

    Business traveller
    Happy face iconLiked: Cleanliness, staff & service
    everything was good except small parking spaces car next to me was so close had hard time opening my car door
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Business traveller, Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Everything was good. It was a choice to sleep and then wake up to get back to work. It was business trip.
    Stayed 1 night in Sep 2020

    1/5 Terrible

    Sad face IconDisliked: Staff & service
    It was unsafe and the management was not all that great .Rude really. I wouldn't stay there again.
    Stayed 1 night in Sep 2020

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