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"Beautiful hotel and check in was great. My challenge was that I reported my room phone wasn’t working properly 3 times and no attention was given. I ... " More

By a verified traveller on Wed 18 Dec 2019

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Hotel Description

4-star hotel near San Pedro Square

Heart of San Jose

Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Pedro Square and St. Joseph Cathedral Basilica. Adobe Corporate Headquarters and The Tech Interactive are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. A coffee shop, a terrace, and a garden are also on offer.

Comfy beds, flat-screen TVs

Boasting comforts such as pillowtop beds and premium bedding, the 100 guestrooms offer thoughtful touches like espresso makers and bathrobes. Other amenities include room service, first-run movies, and flat-screen TVs with satellite channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$160* Per night/room 9 Aug. - 10 Aug.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel De Anza ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel De Anza

Everyone (5) Family (3)
4 out of 5
Beautiful hotel and check in was great. My challenge was that I reported my room phone wasn’t working properly 3 times and no attention was given. I had to call the front desk using my cell to attempt to order room service only to be disconnected in first two tries and left on hold for over 7 minutes on third try. I used GrubHub instead for my meals. I had to go to the front desk for the WIFI password since phone didn’t work and it wasn’t given upon check in. Once connected to WIFI it was weak and not strong enough to use for work. I had to use my phones hotspot instead. Very minor issues compared to the comfort I had within the room. But for someone who was exhausted and fighting a migraine it was a big miss.

Posted by on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by Tori

Thank you for staying with us here at the Hotel De Anza, I am sorry to hear that you encountered a few issue during your stay with us. Your feedback is very important to us and will help us to prevent any issues that may arise. We hope to have you stay here with us in the future.

5 out of 5
This place was really nice! Super close to lots of restaurants and a sports bar. Craft beer places too. My wife and I had a blast! We walked just 5 minutes to The SAP CENTER for a concert. Great experience overall, we’ll be back. Thank you,

Posted by on 30 Sep. 2019

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Comment from Hotel Management

9 Oct. 2019 by j

Greetings, thank you so much for the feedback. We love hearing that you enjoyed your stay. Please do not hesitate to come back and join us for another getaway. Until next time, cheers! -Justin Burbick Front Office Supervisor

4 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by The Hotel De Anza Team

Thank you for your review!

3 out of 5
Interesting art. Bathroom not very clean when we checked in. Additional fees for parking.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

17 Aug. 2019 by The Hotel De Anza team

Apologies for any incontinences.

5 out of 5
I am very visually orientated. I can say that this is a very pretty hotel. The carpet in common areas, the wall textures...the covered courtyard was a super to sit with a cup of morning coffee. There is no on site self-park option. However, that there is a safe $5.00 all day and night public garage two blocks away— in the direction and in the middle of the downtown happenings— and that that staff is helpful and will hold your bags if your arrive early and want to extend your final day— made that a non-issue for us.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by The hotel De Anza team

Thank you for your feedback! we look forward to your next visit.

3 out of 5
Historic and unique property. Cleanliness of room subpar.

Posted by on 6 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by The Hotel De Anza team

Thank you for your feedback. We will address the matter.

5 out of 5
It was walking distance from SAP Center. Maybe a half mile walk less than 10 minutes. Rooms were nice and clean. This is a very classy and classic hotel. They have a cool retro Golden age Holly Wood theme. It was a nice stay. I really like this place it is rated 4 stars online. I think that is a good rating for this place. Only down side to this place is it is near the air port. They do provide ear plugs.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by The Hotel De Anza Team

Thank you very much for your feedback and taking the time to write a review. We look forward to your next visit!

4 out of 5
The hotel was great. Liked the room and amenities. The Lounge had very slow service. Even after Shark's fan were not there.

Posted by on 15 Feb. 2019

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3 out of 5
Hotel was adequate. Many of the amenities are not open in the evenings on Mon-Tues and the rest of the week they close at 9pm including room service. There is an additional $14.95 charge for amenities which cover things that are usually free at other properties. I will look for another hotel next time I’m in town.

Posted by on 2 Aug. 2018

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Comment from Hotel Management

4 Aug. 2018 by Team Hotel De Anza

Thank you for sharing your experience with us at the Hotel De Anza. We appreciate your feedback!

3 out of 5

Be advised if you booked a double queen room...

Location: The airport is nearby, so if you have the windows open, you hear the planes overhead.
The hotel has a bit of a hipster vibe, and is beautfully decorated. However, the queen rooms are on floors 2, 3 and 4 only. The hotel is in the city and when you are on the second floor, it is loud. The air conditioning in our room was extremely loud when it turned on. Luckily, as it cooled down outside overnight, it ran less frequently. The staff is very nice and the rooms are large. Our room phone did not work, so we had to use our cell phones to call the main number to get our car, etc. The coffee in the restaurant in the morning is not good (at all) if you are used to quality coffee. Overall, if staying on a higher floor with a room that has no air conditioning noise issues, it would be a very nice stay.

Posted by , from CT on 20 Sep. 2016

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Event space at this hotel measures 4800 square feet (446 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel De Anza. Parking is available for a fee. This 4-star San Jose hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 10 levels
  • 4800 sq ft of conference space
  • 446 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Free cribs/infant beds

Parking

Valet parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (5.7 km / 3.6 mi)
  • Train station: San Jose Diridon Station (0.9 km / 0.6 mi)
  • Metro station: Santa Clara Station (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel De Anza offers 100 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Hotel De Anza has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 14.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 25.00 for adults, USD 10.00 and USD 20.00 for children (approximately)
  • Valet parking fee: USD 36 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Anza Hotel
  • De Anza San Jose
  • Hotel Anza
  • Hotel De Anza
  • Hotel De Anza San Jose
  • Hotel Anza San Jose
  • Anza San Jose
  • De Anza Hotel San Jose
  • Hotel De Anza Hotel
  • Hotel De Anza San Jose
  • Hotel De Anza Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.