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4.0 out of 5

"We were treat very well! The services were excellent! We were on the 23rd floor an the view was spectacular! Very happy with every thing and will be l ... " More

By a verified traveller on Wed 29 Jul 2020

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Hotel Description

4-star romantic hotel near San Francisco Museum of Modern Art

City center retreat

At this Downtown San Francisco hotel, you'll be well placed to visit SHN Curran Theatre and Westfield San Francisco Centre, both within a 5-minute walk. San Francisco Museum of Modern Art and Moscone Convention Center are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 36 conference rooms, business center, and valet parking. WiFi in public areas is free.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1195 guestrooms also offer 24-hour room service and LCD TVs with cable channels. WiFi, Netflix, and coffee/tea makers are also available. Housekeeping is available on request.

Deluxe Room, 1 King Bed, Tower (Limited View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$237* Per night/room 30 Oct. - 31 Oct.

Traditional Room, 1 King Bed (Landmark Building)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Parkview Suite, 1 Bedroom, 2 Bathrooms, Union Square View (Landmark Building)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds (Landmark Building)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pacific Suite, 1 King Bed, Bay View, Corner (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin St. Francis San Francisco on Union Square ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin St. Francis San Francisco on Union Square

Everyone (14) Couples (2) Family (4)
5 out of 5
We were treat very well! The services were excellent! We were on the 23rd floor an the view was spectacular! Very happy with every thing and will be looking forward to sta u ing there again for next visit

Posted by , from madera ca on 29 Jul. 2020

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1 out of 5
I was treated very kindly at first but when i tried to.back to the hotel after not being there for awhile the security guard was very rude to me and had told me that he went into my room while i wasn't there because my tv was to loud and that i could not bring my boyfriend up because i had to many people up in my room when all i had was two there people up in my room for maybe an hour a piece. He also told me that i was lucky he was even lettimg me in. I paid over $300 to get treated like crap.

Posted by , from San Francisco on 5 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Hotel Manager

Dear Patricia, thank you for letting us know about the rudeness of one of our staff members. We are extremely concerned with this behavior, and we apologize for this disrespect. Our staff genuinely cares about providing an enjoyable stay for all of our guests, and this isolated incident is not a reflection of our usual service standards. This is not the impression that we like our guests to leave with. Please know that your feedback will help us improve our service delivery and prevent such things from happening in the future. We hope you will reconsider staying with us so we can show you the meaningful hospitality you deserve. Camila Frederico, Hotel Manager

5 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by Meghan

Thank you for your feedback!

5 out of 5
The hotel is incredible! The staff very professional. Loved our entire stay!!!

Posted by , from Chicago on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Meghan

Thank you for your feedback!

5 out of 5

Posted by on 4 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Mandi

Thank you for staying with us!

5 out of 5
Excellent central location to catch the cable car, and double decker bus right in front of hotel. Rooms are spacious enough (at least in tower building), and quiet.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Amanda

I am happy to hear you enjoyed your stay.

5 out of 5
Checked in early. Stephanie helped us solve all our issues with luggage and rooms. Great location and very nice hotel!

Posted by on 1 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Amanda

Thank you for your feedback! We hope to see you again sometime.

5 out of 5

Posted by on 22 Apr. 2019

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5 out of 5

Posted by on 19 Mar. 2019

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5 out of 5
great stay. Love the Westin St Francis, I would recommend it

Posted by on 16 Jan. 2019

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About the The Westin St. Francis San Francisco on Union Square

Location 335 Powell Street, San Francisco, CA 94102

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 3240 square feet (301 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly The Westin St. Francis San Francisco on Union Square. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1195 guestrooms or units
  • 31 levels
  • 2 buildings
  • 3240 sq ft of conference space
  • 301 sq m of conference space
  • Built in 1904
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (23.5 km / 14.6 mi)
  • Train station: San Francisco Station (2 km / 1.2 mi)
  • Metro station: Powell St & Geary Blvd Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to noon.

The Westin St. Francis San Francisco on Union Square has a restaurant on site.

Caruso's - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 45 for adults, USD 5 and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 68 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • st Westin
  • Westin St
  • Westin St Francis Union Square
  • Westin St Hotel
  • Westin St Hotel Francis Square Union
  • Westin St Francis Union Square Hotel
  • Westin St Francis San Francisco Union Square Hotel
  • Westin St Francis San Francisco Union Square
  • The Westin St Francis on Union Square
  • Westin St. Francis San Francisco Union Square Hotel
  • Westin St. Hotel
  • Westin St. Francis San Francisco Union Square
  • Westin St.
  • Westin Hotel San Francisco
  • The Westin St. Francis Hotel San Francisco
  • Westin San Francisco
  • San Francisco Westin
  • Westin St Francis
  • The Westin St Francis San Francisco on Union Square
  • The Westin St. Francis San Francisco on Union Square Hotel

You should know

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.