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4.8 out of 5

"The hotel is small but it is well kept, super well located, and clean. There is a Walgreens and a small store that sells vegetables and other food it ... " More

By a verified traveller on Fri 10 Jan 2020

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Hotel Description

4-star hotel near Grace Cathedral

Heart of San Francisco

Within a 10-minute walk of this Downtown San Francisco hotel, you'll find Grace Cathedral and Warfield Theater. Yerba Buena Gardens and San Francisco Museum of Modern Art are also within 2 miles (3 km).

Business services

This hotel features free WiFi in public areas, luggage storage, and concierge services. Business travelers can take advantage of the business center. Multilingual staff can provide around-the-clock assistance and free newspapers are on offer.

Free WiFi, comfy beds

The 93 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Room, 1 Queen Bed, Accessible (Persona)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$150* Per night/room 19 Jul. - 20 Jul.

Room, 1 Queen Bed (Starlet)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Drama)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Celebrity)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Starlet)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Celebrity With Communication Features)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Staypineapple, An Elegant Hotel, Union Square ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staypineapple, An Elegant Hotel, Union Square

Everyone (3) Business (1) Couples (3) Family (4)
5 out of 5
The hotel is small but it is well kept, super well located, and clean. There is a Walgreens and a small store that sells vegetables and other food items in the same block and at reasonable prices. The most fascinating thing for me was its location in Downtown close to most tourist spots. The Powell train station is also a 10-minute walk away. The room was nice and clean and the bed was great, service by all staff excellent and amicable, and the lobby is nice. My only criticism is for the floor hallways that need renovation. In general, I was very well treated and the hotel met my expectations.

Posted by on 10 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by KC

Thank you for leaving us a wonderful feedback. We love hearing from our guests and we're happy to know you loved our location and clean hotel. We would loved to welcome you back in the near future again. Thank you for staying with us.

5 out of 5
Very clean, very safe and very fun! Great atomosphere, super clean room, very safe location. If I ever stay in san fran again I would come back to this hotel!

Posted by on 6 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by KC

Thank you for the 5 star endorsement! We're glad you found our hotel clean, safe and most importantly fun! We're glad you had a fantastic stay.

5 out of 5
The staff were so helpful and upbeat and overall amazing. Great vibe in the hotel! So unique! Very clean, wonderful bead and duvets, fun pineapple theme throughout. I would definitely recommend this hotel. I look forward to staying here again!

Posted by on 10 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by KC

Thank you for leaving us your 5 star endorsement! We're glad you loved our unique clean atmosphere. We hope to welcome you back. Thank you for staying with us!

4 out of 5
Unlike other hotels, Staypineapple has a pineapple as its theme throughout the hotel. Very cute and simple. Receptionist staff was helpful in answering all of our questions and concerns. Amenities includes unlimited water bottles, tea/ coffee k-cup (machine provided), afternoon snacks (pineapple cupcakes) around 3pm to 6pm. Hotel also provide bicycle and umbrella to borrow when needed.

Posted by on 4 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Kalpana

Thank you for summing up our hotel with your wonderful feedback. We are thrilled to read all your praises and that you thoroughly enjoyed our services, amenities and found our location to your advantage. Hope to see you again on your next visit to San Francisco.

5 out of 5
Convenient location, not typical tourist place which was nice. Staff was VERY friendly:)

Posted by on 3 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Kalpana

Thank you for staying with us and leaving your valuable feedback. Glad to know our team was able to meet your expectations.We hope to welcome you back in the near future, thanks again for staying at the Staypineapple.

5 out of 5
Very cute and modern. Loved the decor in the lobby and room. Yummy coffee and mini pineapple cupcakes at happy hour time. Very close to visitor attractions like Union Square and cable car line. Staff was super helpful and friendly.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Kalpana

Thank you for taking the time to share your feedback with us. Glad you loved our rooms and enjoyed our Pineapple cupcakes. We are delighted to you know you had an overall good experience at our hotel and our location worked out to your advantage. We hope to see you again on your next visit to San Francisco.

4 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by KC

Thank you for staying with us!

5 out of 5
Highly recommended! Staff is very courteous. Room was clean and well decorated. Love the theme and fun atmosphere. The best hotel experience in the city

Posted by on 25 Feb. 2019

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Comment from Hotel Management

31 Mar. 2019 by KC

Thank you for your 5-star review. We hope to see you again soon.

5 out of 5

Great stay in San Francisco

Pros: Clean, comfortable rooms
Cons: The A/C system was kind of wacky. I had to fiddle with it every time I came back to my room at night because it would have stopped running.
Location: There is some food nearby, but if you want to walk to the muni station I would find a place a bit closer.
The hotel was really clean, felt new and was really comfortable. I definitely would look forward to staying in another Staypineapple hotel in the future. The room was a little small but that is normal for the area.

Posted by , from Leesburg, VA on 3 Apr. 2017

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Comment from Hotel Management

19 Apr. 2017 by Ericka

Dear Oz, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you at one of our other Pineapple Properties. Warm Regards, Ericka

5 out of 5
Beautiful renovation, excellent service and very helpful staff. It was a safe and comfortable hotel within walking distance to everything. Great internet connection and concierge.

Posted by on 14 Sep. 2016

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About the Staypineapple, An Elegant Hotel, Union Square

Location 580 Geary St, San Francisco, CA 94102

Property Features

WiFi is free in public spaces. You'll find a business center on site. The business-friendly Staypineapple, An Elegant Hotel, Union Square also features multilingual staff, coffee/tea in a common area, and concierge services. This 4-star San Francisco hotel is smoke free.

  • 93 guestrooms or units
  • 7 levels
  • Built in 1913
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: San Francisco Intl. Airport (SFO) (22.7 km / 14.1 mi)
  • Train station: San Francisco Station (2.3 km / 1.4 mi)
  • Metro station: Powell St & Geary Blvd Stop (0.4 km / 0.3 mi)

Room Amenities

Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 50-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.88 per accommodation, per night

The resort fee includes:

  • Sporting facilities or equipment
  • Internet access
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western
  • Best Western California
  • Alise Piece Pineapple Hospitality Hotel San Francisco
  • Best Western San Francisco
  • Hotel California San Francisco
  • San Francisco Best Western
  • Hotel Grace Piece Pineapple Hospitality San Francisco
  • Hotel Grace Piece Pineapple Hospitality
  • Grace Piece Pineapple Hospitality San Francisco
  • Grace Piece Pineapple Hospitality
  • Alise Piece Pineapple Hospitality Hotel
  • Alise Piece Pineapple Hospitality
  • Staypineapple Alise San Francisco Hotel
  • Staypineapple Alise Hotel
  • Staypineapple Alise San Francisco
  • Staypineapple, An Elegant Hotel, Union Square Hotel
  • Staypineapple, An Elegant Hotel, Union Square San Francisco

You should know

  • Children 17 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.