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4.4 out of 5

"Took an hour to drop off my car waiting for attendants - waiting in the street that long made me question my selection of hotel. Perhaps more staff i ... " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

4-star hotel near Moscone Convention Center

City center stay

At this Downtown San Francisco hotel, you'll be well placed to visit Westfield San Francisco Centre and Union Square, both within a 5-minute walk. Moscone Convention Center and San Francisco Museum of Modern Art are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 65 conference rooms, business center, and valet parking. A terrace, limo/town car service, and a snack bar/deli are also on offer.

WiFi, flat-screen TVs

The 1500 guestrooms have flat-screen TVs with cable channels and offer WiFi and room service. Other amenities include wired Internet, premium bedding, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$239* Per night/room 5 Apr. - 6 Apr.

Concierge Room, Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

San Francisco Marriott Marquis ratings based on 123 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for San Francisco Marriott Marquis

Everyone (45) Couples (3) Business (1) Family (8)
5 out of 5

Posted by on 25 Dec. 2019

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4 out of 5
Took an hour to drop off my car waiting for attendants - waiting in the street that long made me question my selection of hotel. Perhaps more staff is needed ASAP

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Hotel Manager

Dear Guest, thank you for your review. We are sorry for the inconvenience you encountered. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope the positive aspects of your stay at the San Francisco Marriott Marquis will bring you back to us. David W. Hotel Manager

5 out of 5
The note exceeded my expectations would love to stay there again

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Hotel Manager

Dear Guest, reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to hear our guests are excited about returning to the San Francisco Marriott Marquis; we are looking forward to it! Thank you again and safe travels. David W. Hotel Manager

3 out of 5
The maid service simply was outstanding, the best I've experienced in years!! That alone, overshadowed the disappointment in comfort of the bed and sofa. The bed was so hard and uncomfortable, I actually tried sleeping on the floor. Sofa felt like sitting on concrete..guess bed and furniture need to last until 2025...change comfort level of bed, furniture and would book everytime I travel to SF (8-10) times per year....

Posted by on 4 Jan. 2020

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5 out of 5
Convenient to everything staff very friendly and helpful when you asked for directions and information about anything

Posted by on 31 Dec. 2019

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5 out of 5
As always this hotel was located in down town and close to most places we had to go. Like our other experience at Marriott Hotels, the property was very clean, safe, and comfortable with helpful and nice staff. We enjoyed staying in this property in San Francisco. Thank you,

Posted by on 28 Dec. 2019

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5 out of 5

Posted by on 30 Nov. 2019

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5 out of 5
The service and friendly staff. The drink prices were a little pricey compared to other hotels within the same block radius.

Posted by on 19 Nov. 2019

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5 out of 5
Everyone was so friendly. Our room was squeaky clean!! It’s also in an amazing location!!!

Posted by on 17 Nov. 2019

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5 out of 5
Location & cleanliness of hotel is excellent. Would definitely stay here again.

Posted by on 1 Oct. 2019

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About the San Francisco Marriott Marquis

Location 780 Mission Street, San Francisco, CA 94103

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Event space at this hotel measures 128245 square feet (11914 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly San Francisco Marriott Marquis. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1500 guestrooms or units
  • 39 levels
  • 2 dining venues
  • 128245 sq ft of conference space
  • 11914 sq m of conference space
  • Built in 1989
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.8 km / 14.2 mi)
  • Train station: San Francisco Station (1.6 km / 1 mi)
  • Metro station: Market St & Stockton St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

San Francisco Marriott Marquis offers 1500 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.

B55 Craft House and Kitch - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The View Lounge - This cocktail bar specializes in local cuisine and serves dinner only. Open daily.

Mission Street Pantry - Onsite restaurant. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Parcel deliveries will be accepted at a surcharge only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 34.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79.99 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marquis Marriott San Francisco
  • Marquis San Francisco
  • Marquis San Francisco Marriott
  • San Francisco Marriott Marquis Union Square Hotel
  • Marriott Marquis San Francisco
  • Marriott San Francisco
  • Marriott San Francisco Marquis
  • San Francisco Marquis
  • San Francisco Marriott Marquis
  • San Francisco Marriott Marquis Hotel
  • San Francisco Marriott Marquis Hotel San Francisco
  • San Francisco Marriott Marquis Hotel
  • San Francisco Marriott Marquis Union Square
  • San Francisco Marriott Marquis San Francisco
  • San Francisco Marriott Marquis Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.