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"We got in late, but a not was on the door telling us how to check in. That was thoughtful! " More

By Footballtravelers, from Lawrenceville, GA on Mon 07 Feb 2011

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Hotel Description

Art Deco hostel near The Regency Ballroom

City center stay

Within a 10-minute walk of this Downtown San Francisco hostel, you'll find The Regency Ballroom and Great American Music Hall. Lombard Street and Haight Street are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas, a communal living room, and a library are available at this hostel. Traveling on business? Take advantage of the express check-out and airport drop-off service. A computer station, luggage storage, and locker space are also on offer.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and portable fans. TVs come with cable channels, and other amenities include refrigerators and desks.

Traditional Room, 1 Queen Bed, Shared Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$150* Per night/room 31 May - 1 Jun.

Junior Suite, 2 Queen Beds, Private Bathroom (Kitchenette)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Music City Hotel ratings based on 7 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Music City Hotel

Everyone (1)
2 out of 5
I was looking forward to staying here, but after my stay, I will not be returning. The room was quite warm/stuffy, the bed had no support and a drunk guy was yelling at the top of his lungs for over 30 minutes at 2am. Because the bathroom is shared, every time someone would have to use the restroom it would wake me up, since the hotel room doors are very loud when they close. Not worth the money or lack of sleep.

Posted by on 29 Sep. 2019

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2 out of 5

Posted by on 12 Sep. 2018

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3 out of 5

All was fine

We got in late, but a not was on the door telling us how to check in. That was thoughtful!

Posted by , from Lawrenceville, GA on 7 Feb. 2011

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1 out of 5

Stay away

No elevator, but all rooms are on upper floors. The check-in desk is three blocks away. The room was quaint but certainly not up-to-date. There appears to be no security. If you are wheelchair-bound or have problems with steps, you won't be able to get to your room without help. And don't expect to get it from the hotel staff because there is none. They're all at the other hotel, three blocks away. This is one hotel I would never choose and will never stay again.

Posted by on 29 Oct. 2009

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1 out of 5

Horrible! Avoid at all cost!!!!

This has to be one of the worst experiences I have ever had. First off, the room didn't have a heater or AC to control the temperature. In the evening I would come back to the hotel only to hear someone playing the drums really loud. I guess the hotel is right by some apartments and the wall is right next to the hotel's wall. It is because San Fran is so compact and there is hardly room inbetween each building. Anyways, it was really annoying since I wanted my peace and quiet when I got to the hotel. Rooms have shared bathrooms and showers. It is a pain in the butt when all the rooms are occupied. Parking is a pain. The hotel doesn't have its own dedicated parking spots for their customers. You have to either pay at the meter or pay to park in the parking garage next to the hotel. If you want to deal with all these hassles, feel free to do so. But just thought I give you the heads up on this horrible hotel.

Posted by on 27 Oct. 2009

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1 out of 5

bad experience,the Encore Express Hotel does not hae afront desk.

we were never told that we had to share the bathroom with other people in the hotel.The bathroom was located in the hallway and we had to have a key to get in.when I booked the hotel they never mention it.We had to go to another hotel

Posted by on 25 Aug. 2009

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3 out of 5

Interesting Experience....

Hotel was pretty decent in terms of location and cleanliness. Two things I did not care for: the fact that we had shared bathrooms (this was not mentioned when I was booking the hotel.) The idea of walking thru a hall every time I had to go use the restroom or take a shower was not appealing. Neverthless, the bathrooms were clean. The other problem I had was the fact that someone (still no idea who did that) allowed a band to practice until 11 PM every night in the basement of the hotel, the room was directly below our room so all we heard was banging for 3-4 hrs each night. After 2 nights of this I went to the receptionist (located at the Nob Hill Hotel) and explained that after entire day of walking, sightseeing etc we were tired and were looking for some quiet time to relax, perhaps watch some TV and maybe hitting the sheets early. She was very nice and allowed us to move to the Nob Hill hotel which was very quiet, the room we had was beautiful and we had our very own bathroom. I would definitely come back to San Francisco and stay in the Nob Hill Hotel, not so sure about the Encore Express though....

Posted by on 9 Apr. 2009

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Property Features

Music City Hotel offers its guests a library, tour/ticket assistance, and express check-out. A computer station is on site and WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) is available for a fee. The business-friendly Music City Hotel also features a communal living room, a microwave in a common area, and a refrigerator in a common area. This Art Deco San Francisco hostel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Built in 1907
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Computer for guest use
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (24.3 km / 15.1 mi)
  • Train station: San Francisco Station (3.1 km / 1.9 mi)
  • Metro station: California St & Polk St Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport drop-off

Room Amenities

Music City Hotel offers 36 accommodations with complimentary toiletries and portable fans. These individually decorated accommodations include desks. Televisions come with cable channels. This San Francisco hostel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Portable fan
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 11 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available on request from 6:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

This property allows no late check-in whatsoever.

The front desk at this property is open daily from 9 AM - 11 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 6:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


This hotel's policy is to accept bookings only from non-local guests. Guests whose residence is in Oakland or San Francisco will not be allowed to check in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No cribs (infant beds) available
  • No elevators


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 7 for adults and USD 7 for children (approximately)
  • Airport shuttle fee: USD 16.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Music City Hotel San Francisco
  • Encore Express Hostel
  • Encore Express Hostel San Francisco
  • Encore Express San Francisco
  • Music City San Francisco
  • Music City Hotel San Francisco
  • Music City Hotel Hostel/Backpacker accommodation
  • Music City Hotel Hostel/Backpacker accommodation San Francisco

You should know

  • Music City Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.