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4.5 out of 5

"Excellent location. Staff were great. Physically a little old, can use an update. " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

4-star historic hotel near San Francisco Museum of Modern Art

City center stay

Within a 15-minute walk of this Downtown San Francisco hotel, you'll find SHN Curran Theatre and TransAmerica Pyramid. San Francisco Museum of Modern Art and Moscone Convention Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free Internet, cable TV

The 382 guestrooms offer free WiFi and free wired Internet, 24-hour room service, and cable TV. Minibars, coffee/tea makers, and free weekday newspapers are also available.

Deluxe Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Mark Hopkins ratings based on 108 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Mark Hopkins

Everyone (15) Couples (1) Family (4)
5 out of 5
Excellent location. Staff were great. Physically a little old, can use an update.

Posted by on 2 Mar. 2020

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2 out of 5
This property is a historic beautiful building but the rooms and lobby are in desperate need of an update. The have this small full size beds and the water pressure in the bathroom is very bad, you cant call this a showers it’s more like trickle of water!!! Excellent location but not a high end property as described

Posted by , from Miami FL on 22 Feb. 2020

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5 out of 5
Best was that it was so close to The Masonic where we saw a show!

Posted by on 3 Jan. 2020

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5 out of 5
Second time here. Enjoy the holiday everyone helpful

Posted by on 29 Dec. 2019

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5 out of 5
Beautiful hotel. The Top of the Mark is amazing. Great sunset views. My only complaint is the elevators. Not enough and too small. But it’s old. So I guess it’s to be expected.

Posted by on 27 Dec. 2019

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3 out of 5
The staff and management were attentive and welcoming

Posted by on 2 Dec. 2019

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5 out of 5
The entire staff was friendly and courteous. Always wanting to make sure your needs were satisfied.

Posted by , from Maryville, TN on 2 Jun. 2019

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5 out of 5

Posted by on 18 Mar. 2019

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5 out of 5
Hotel was fantastic. Service was very good and the room was a corner room on a higher floor where you could see the Bay. If you're not on a higher floor, you're not going to be able to see much but buildings surrounding hotel. Especially fun was going to the famous "Top of the Mark" for drinks, lite bites and dancing to live music (they have it Friday and Saturday). The views are stunning and the waiter we had was wonderful. All in all can't say enough good things about this hotel

Posted by , from Houston on 27 Jun. 2018

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5 out of 5
Loved every minute of it It is due for an updating, but I would stay there again. Wish they did dinners at The Top of The Mark.

Posted by on 17 Apr. 2018

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About the InterContinental Mark Hopkins

Location 999 California Street, San Francisco, CA 94108

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi and wired Internet. A fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly InterContinental Mark Hopkins. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 382 guestrooms or units
  • 16 levels
  • Built in 1926
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (23.6 km / 14.7 mi)
  • Train station: San Francisco Station (2.5 km / 1.5 mi)
  • Metro station: California St & Mason St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Mark Hopkins offers 382 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes and hair dryers. This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

InterContinental Mark Hopkins has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Pets allowed (no fees)
  • Pets cannot be left unattended

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 39.93 per person (approximately)
  • Valet parking fee: USD 73 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hopkins
  • InterContinental Mark
  • InterContinental Mark Hopkins
  • InterContinental Mark Hopkins Hotel
  • InterContinental Mark Hopkins Hotel San Francisco
  • InterContinental Mark Hopkins San Francisco
  • Mark Hopkins InterContinental
  • Intercontinental Mark Hopkins San Francisco Hotel San Francisco
  • InterContinental Mark Hopkins Hotel
  • San Francisco Intercontinental
  • InterContinental Mark Hopkins San Francisco
  • InterContinental Mark Hopkins Hotel San Francisco

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Promotions

Destination Fee Benefits
The following benefits are included with your destination fee: USD 15 food and beverage credit for Nob Hill restaurant per day, Top of the Mark Friday and Saturday cover fee, luxury town car transfers within 1 mile Monday-Friday 7-9 AM and 5-8 PM (subject to availability), 10% discount at LUCE at InterContinental San Francisco, 10% discount coupons on bike rental at Blazing Saddles, 10% discount on Big Bus Tour open top city tour, USD 5 discount on Blue and Gold Fleet bay cruise.
Full details provided at check-in. Taxes and gratuities may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.