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4.5 out of 5

"It was a good boutique hotel " More

By a verified traveller on Wed 21 Sep 2022

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Hotel Description

3.5-star boutique hotel near Pier 39

Union Square stay

Your stay at this Union Square hotel places you within 2 miles (3 km) of Pier 39 and Moscone Convention Center. Oracle Park and Lombard Street are also within 2 miles (3 km).

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $200* Per night/room 9 Oct. - 10 Oct.

Suite (Spreckels)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Inn At Union Square ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Inn At Union Square

Everyone (8) Couples (2)
4 out of 5
It was a good boutique hotel

Posted by , from Abbotsford on 21 Sep. 2022

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Comment from Hotel Management

22 Sep. 2022 by Inn At Union Square Hotel

Dear Saneil, We are so happy that you had such a great time with us. Very glad to be here for you, now and in the future. Until next time!

5 out of 5
The INN AT UNION SQUARE treats each guest like FAMILY. Valet parking - a snap, checking in- a snap, room- clean, updated, quality towels & sheets. Easy in and out with the friendliest of staff. This is Now our favorite hotel in San Francisco !!!

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Christine

Greetings, We are very happy and thankful for the wonderful feedback we got from you. Thank you so much for staying with us and we hope to have you here again for your next trip to our lovely city. Have a wonderful day! Warmly, Christine

5 out of 5
Everything at Inn at Union Square was great - easy check in, lovely continental breakfast, cookies in the evenings, stylish spaces, and we were upgraded to a suite which was very spacious and comfortable.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Ann Mock - Front Office Manager

Oh my heavens to Betsy, Anonymous, thank you ever so much for your wonderful five-star review of our lovely little Inn! We are absolutely delighted to know your recent visit was memorable... when you are ready to return to our gorgeous City by the Bay please do contact us directly so we can ensure you have a beautiful room awaiting your arrival...we will be here with bells on and open arms to welcome you back... Warmly, Ann

5 out of 5

Engagement Stay

Back story, the entire purpose of this vacation was to propose…and yes, I’m now happily engaged! Chose to stay at The Inn at Union Square (IUS) while vacationing in San Francisco thanks to all of the positive reviews online. Now, I’m adding to that positivity. Basics: IUS is in a great centralized location for everything, rooms are clean, comfortable and modernized (i.e. KEYPR tablet, LED TV, WiFi, digital safe, mini fridge), offers a daily simple and quick complimentary breakfast (Peet’s coffee, O.J., milk, cereal, oatmeal, pastries, toast, fruit and hardboiled eggs) and each floor has a nice parlor featuring reading material, lounge seating, fireplace and fresh cookies. Particularly, one of the best oatmeal raisin cookies I’ve ever had! Details: Everyone at IUS completely transcended generic accommodations and expectations. Given my back story, several members of the staff aided in the secrecy, care and delivery of a custom book holding the engagement ring for my proposal. Something completely random and out of their S.O.P. Not to mention, the burden and amount of trust I had just placed upon them. To compliment even further, after a successful proposal, they had arranged a congratulatory delivery to our room featuring swans made with folded towels, roses and petals on the bed, champagne, chocolates and a handwritten note of congratulations (see photo). All COMPLIMENTARY! Completely awed by everything at IUS. Charming features, unparalleled service, a MUST stay!

Posted by , from Moline, IL on 29 Aug. 2017

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Comment from Hotel Management

21 Sep. 2017 by Ann Mock - Guest Services Supervisor

Oh Remington, I nearly hit my head on the ceiling when I jumped up with excitement as you were telling me about your plans to propose to your lovely girlfriend on Monday while you toured the Wine Country... what you did not include in your review is just how thoughtful and creative you were: you actually had a book specially made into which your engagement ring was lovingly tucked away just waiting for your girlfriend to discover…it made our little toes tingle with giddiness to be part of such a romantic escapade! Thank you ever so much for staying with us in our little Inn and sharing such a sweet and generous review… we so hope you and your fiancé/ wife will think of us as your new home away from home in San Francisco and will return to us very soon and very often after that! Wishing you both many years of love and happiness and the safest and happiest of travels… Warmly, Ann

2 out of 5

No AC

We were shocked that the hotel had no AC and we could not get sufficient airflow with the fan. With the windows open to get any possible air , we were subjected to all the city noise( honking, yelling, music, trolleys,etc) and felt unsafe with people looking in our open window. Room was very small and the bathroom sweltering to get ready in with no airflow. On the positive side, everything was clean, quaint, and the staff was friendly.

Posted by on 24 Jun. 2017

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Comment from Hotel Management

28 Jun. 2017 by Ann Mock - Guest Services Supervisor

We sincerely thank you for sharing your feedback regarding your recent stay in our lovely little Inn. We are so pleased your found everything to be clean and our staff to be friendly and we sincerely apologize for the discomfort you felt due to the usually warm weather you experienced, this was highly unusual for San Francisco where our average summer temperature is 68 degrees. We wish you and yours the safest and happiest of travels… Warmly, Ann

5 out of 5

Lives up to great reviews.

From fresh baked cookies to amazing bedding, this boutique hotel is a five star stay. It is also centrally located in a great part of town. We would definitely recommend the Inn.

Posted by , from charlotte on 16 Jun. 2017

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Comment from Hotel Management

19 Jun. 2017 by Ann Mock - Guest Services Supervisor

Oh yipeeee,Kelly it seems you truly enjoyed your stay with us in our lovely little Inn, we are truly touched by your 5 star review and recommendation! We wish you and your the safest and happiest of travels... and should you ever plan a return trip to our fair City we will have a comfy cozy bed waiting for you and we promise to have Edgardo (our best cookie maker) bake you a fresh batch of his chocolate chip cookies.. Warmly, Ann

5 out of 5

nice hotel close to everything

nice boutique type hotel. the staff was very friendly enjoyed our stay very much.

Posted by , from Sacramento on 27 Dec. 2015

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5 out of 5

Lovely boutique hotel right next to Union Square

I really enjoyed staying at this beautiful Inn right next to Union Square. Very nice personal touches such as the snacks, large breakfasts, and wonderful coffee. I would highly recommend, and I would stay here again. I travel frequently for business and pleasure, and this was a true gem.

Posted by on 27 Oct. 2015

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4 out of 5

Nice

The hotel was nice and everyone was really nice all the time. Every would answer questions and help when needed. There wasn't any air conditioning which was interesting but they did provide fans which was nice. Over all it was a great place and a great location.

Posted by , from indiana on 19 Sep. 2015

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5 out of 5

Fantastic boutique with exceptional service

Convenient location. Truly exceptional staff who are all eager to go above and beyond. Clean and quaint with nice "extras" (cookies, wine and cheese, plush robes-to mention just a few). My husband and I highly recommend the Inn at Union Square and would happily stay there again.

Posted by , from North Carolina on 2 Jul. 2015

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Property Features

Inn At Union Square offers its guests an elevator. The front desk is open around the clock. This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 6 levels
  • Front desk (limited hours)
  • Elevator
  • No smoking on site

Transport

  • Train station: San Francisco Station (1.9 km / 1.2 mi)
  • Metro station: Powell St & Post St Stop (0.1 km / 0.1 mi)

Room Amenities

Inn At Union Square offers 30 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 9:00 AM - midnight. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - midnight.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Union Square
  • Union Square Inn
  • The Inn At Union Square Hotel San Francisco
  • Inn Union Square Greystone Hotel San Francisco
  • Inn Union Square Greystone Hotel
  • Union Square Greystone San Francisco
  • Inn At Union Square Hotel
  • Inn At Union Square San Francisco
  • Inn At Union Square A Greystone Hotel
  • Inn At Union Square Hotel San Francisco
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.