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4.3 out of 5

"Pretty clean. Very close to the airport. Property doesn’t seem that safe as there was a van that was broken into in the parking lot. " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

3-star hotel perfect for exploring South San Francisco

Heart of South San Francisco

A stay at this hotel places you within half a mile (1 km) of South San Francisco Convention Center and 6 miles (10 km) of Cow Palace. Pacifica State Beach is within 9 miles (15 km) and San Francisco State University is within 12 miles (20 km).

Free shuttle, breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and free buffet breakfast each morning.

WiFi, flat-screen TVs

The 206 individually decorated guestrooms offer WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free weekday newspapers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$92* Per night/room 1 Aug. - 2 Aug.

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Grosvenor Airport Hotel ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Grosvenor Airport Hotel

Everyone (12) Couples (3) Family (9)
4 out of 5
Pretty clean. Very close to the airport. Property doesn’t seem that safe as there was a van that was broken into in the parking lot.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Jim

Thanks for your feedback. Our hotel is just as safe as all other hotels in the area, sorry you didn't feel safe.

5 out of 5

Posted by on 17 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Jim

Thanks so much!

4 out of 5

Posted by on 8 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Jim

Thank you.

5 out of 5

Posted by on 12 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by Jim

Thank you!

5 out of 5
As always, I Really enjoyed the breakfast and the selection of different foods

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Jim

Thanks so much, we appreciate it!

5 out of 5

Posted by on 24 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Jim

Thank you!

4 out of 5
Limited parking, no pool, room window not sealed or air tight (wind leaking in and lots of noise), had to ask for microwave for our room since there was none, hair dryer barely blew air, low water pressure in shower. Good breakfast buffet, room was updated except windows and door + locks...very loose, front lobby updated except for old ceiling tiles above check in desk

Posted by on 22 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Jim

Lus, thanks for your feedback. I am sorry if you thought we had limited parking - we have a very large parking. Also, sorry if you overlooked our large outdoor pool - it is open. I am hopeful that when you reported these items during your stay, we corrected them. Sorry for any inconvenience and we hope you give us another try.

5 out of 5
The hotel was comfortable and breakfast was great, during check in the evening coffee bar was cold and staff in the kitchen made me a fresh cup it was highly anticipated would definitely stay again

Posted by on 10 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Jim

Thanks so much for your nice feedback!

5 out of 5
location was easy to find and staff were good. some help needed for transport to airport

Posted by on 2 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by Jim

Thank you!

5 out of 5
It was all great, everything from the front desk, to our room was immaculate. Our complimentary breakfast was fantastic everything you would ever want to eat for breakfast was there. Would love to come again and stay

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Jim

Thank you so very much for your great comments on your recent stay. Please come back soon!

About the Best Western Plus Grosvenor Airport Hotel

Location 380 S Airport Boulevard, South San Francisco, CA 94080

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Grosvenor Airport Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 5005 square feet (465 square meters). A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. This 3-star South San Francisco hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 9 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1972
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (5.3 km / 3.3 mi)
  • Train station: South San Francisco Station (2.4 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This South San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 4 AM to 12:30 AM. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Airport transportation is offered from 4 AM to 12:30 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 3
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grosvenor
  • Best Western Grosvenor Airport
  • Best Western Grosvenor Airport Hotel
  • Best Western Grosvenor Hotel
  • Best Western Plus Grosvenor
  • Best Western Plus Grosvenor Airport
  • Best Western Plus Grosvenor Airport Hotel
  • Best Western Plus Grosvenor Hotel
  • Grosvenor Best Western
  • Hotel Best Western Grosvenor
  • Best Western South San Francisco
  • South San Francisco Best Western
  • Best Western Plus Grosvenor Airport Hotel South San Francisco
  • Best Western Plus Grosvenor Airport South San Francisco
  • Plus Grosvenor Hotel Francisco
  • Best Western Plus Grosvenor Airport Hotel Hotel
  • Best Western Plus Grosvenor Airport Hotel South San Francisco

You should know

  • The seasonal pool will open in May and close in October.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.