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"Way overpriced. The office and parking area were very run down. There were only about 6 regular parking spots and the rest were under a carport and ... " More

By a verified traveller on Sat 14 Sep 2019

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Hotel Description

Hotel near Palace of Fine Arts in San Francisco

In San Francisco

A stay at this Marina District hotel places you within half a mile (1 km) of Palace of Fine Arts and 2 miles (3 km) of Lombard Street. Ghirardelli Square and Presidio of San Francisco are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas is available at this hotel. Take advantage of the free self parking.

Free Internet, flat-screen TVs

The 28 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include coffee/tea makers, desks, and free toiletries.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$80* Per night/room 6 Jun. - 7 Jun.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Alpha Inn & Suites ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Alpha Inn & Suites

Everyone (4) Family (2)
3 out of 5
Way overpriced. The office and parking area were very run down. There were only about 6 regular parking spots and the rest were under a carport and divided into super-tiny slots that you can barely squeeze into and with so many dividing posts that if you can get the front doors open you can't get the back doors open. Not the best neighborhood, the office was under security lock and you had to be buzzed in and the building with our room had a security gate with electronic key lock. NO ELEVATOR, SO WE HAD TO DRAG OUR HEAVY BAGS UP 3 FLIGHTS OF STAIRS!!! The building was generally very run down and in need of paint and new carpets, but SURPRISE!!! When we got to our room it was very, very large, all freshly painted and upgraded, with flat screen TV, fridge and microwave. Because of the lack of elevator and funky neighborhood I wouldn't stay there again.

Posted by on 14 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Customer Care Team

Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

4 out of 5
This property is absolutely ugly and dirty looking and dumping looking when you first enter the lobby area. But our room was very clean and spacious. It even had a sofa. The beds are comfortable and the linens were clean and the room was very clean and had some newer updated things in it. But looking at the outside you would swear it was going to be dumpy and dirty. I was pleasantly surprised when we saw the room. In addition, the staff at the front desk were extremely friendly and helpful and willing to meet your needs. I am always hot and sweaty and the rooms do not have air conditioning. There was a fan in the room and two of the windows opened which cooled the room off sufficiently for me. FYI, I accidentally booked this place. I thought I was booking a different place with similar name. So it was my surprise when I drove up and it didn't look anything like the photos. But like I said the rooms were nice so we stayed. I would definitely stay there again. I gave it four stars instead of five because of the appearance of the outside and when you enter the lobby it's musty smelling and old and definitely needs painting and cleaning. But like I said, all in all the room was great the staff was friendly and accommodating and I would rebook.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Rocky

Thank you

5 out of 5

Posted by on 9 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Rocky

Thank you very much

4 out of 5

Really friendly staff and a great location.

Front desk was very helpful and friendly. Couldn't beat the location close to great restaurants and the golden gate bridge.

Posted by on 30 May 2017

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3 out of 5

Good location.

The room had two ceiling lights with no fixture which was ugly and surprising considering the price. The door yo the parking lot was never locked or closed which was surprising as it is right off a busy street. Otherwise it was quiet on the second floor.

Posted by on 3 Aug. 2016

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1 out of 5

Overall Terrible

When we arrived the owner was walking what we thought across the alley only to find out it was the 2nd half of place. Which is where are so called room was. You have to climb a set of old old stairs and I am handicapped and the handrails were substandard. There are no air conditioning units absolutely NO parking unless you are the 1st 8 people to arrive. The room has very very old linens it was a style my grandmother had when I was growing up. The carpet was stained and appeared very dirty. Overall I would not recommend this place to no one. It was terrible.

Posted by on 25 Jul. 2016

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Property Features

Alpha Inn & Suites offers its guests tour/ticket assistance and room service (during limited hours). Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This San Francisco hotel is smoke free.

  • 28 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (26.5 km / 16.5 mi)
  • Train station: San Francisco Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Alpha Inn & Suites offers 28 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Hotel Names

  • Alpha Inn San Francisco
  • Alpha Inn
  • Alpha San Francisco
  • Alpha Inn Suites
  • Alpha Inn & Suites Hotel
  • Alpha Inn & Suites San Francisco
  • Alpha Inn & Suites Hotel San Francisco

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.