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Hotel Description

Family-friendly 4-star hotel near Market Square

City center stay

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Market Square. Henry B. Gonzalez Convention Center and San Antonio Majestic Theater are also within half a mile (1 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and express check-out are also offered.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 130 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and free local calls.

Double Queen Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$146* Per night/room 29 Jun. - 30 Jun.

King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment Suite

Bed Count 1 King Bed Maximum Occupancy 9 Max

Double Queen City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Queen River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Riverwalk Plaza ratings based on 48 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riverwalk Plaza

Everyone (22) Couples (5) Family (20)
4 out of 5
Very close to the riverwalk and convenient to San Antonio attractions

Posted by on 15 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by General Manager

Thank you for staying with us at the Riverwalk Plaza Hotel! We're so glad to hear you enjoyed our convenient location. Should your travels bring you back to San Antonio, we hope you would consider staying with us again!

4 out of 5
Continently located

Posted by on 9 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by General Manager

Thanks for choosing us to host your visit to San Antonio! It's wonderful that you enjoyed our convenient location, and we trust you had a fabulous time exploring all the area has to offer. Should your adventures bring you back our way, please return to stay with us again at the Riverwalk Plaza Hotel.

5 out of 5

Posted by on 6 Jun. 2021

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5 out of 5
Safe and secure

Posted by on 20 May 2021

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Comment from Hotel Management

21 May 2021 by General Manager

Guest safety is our top priority and we are thrilled that you were able to feel safe and comfortable at the Riverwalk Plaza Hotel. We hope you enjoyed our cozy accommodations and look forward to welcoming you back again the next time you are in town.

1 out of 5
Bed had blood stains. Room was not cleaned correctly. Crusty gunk on toilet mold in shower, looked like cleaning people does a rush job thinking nobody would notice. Brass in hall looked like its never been cleaned. Didn't get to use pool cause water looked dirty. mirky n mold or mildew stains around it.

Posted by on 17 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by General Manager

Thank you for taking the time to leave us your valuable feedback. Please accept our apologies that your stay did not meet your expectations. We want to provide every guest with a clean, comfortable stay and your concerns will be passed on to our team as we strive to improve. We wish you all the best in your future travels.

4 out of 5
A bit aging, but clean, only one bug spotted. I selected this property because they have Electric Car chargers (2 Tesla, one other) which worked well for us. They called us to move the car once, no problem. Location is good.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by General Manager

Thank you for taking the time to let us know about your stay. It is great to hear you were able to use our convenient car charging stations and liked our clean accommodations. We look forward to welcoming you back when you are next in the area.

2 out of 5

Posted by on 31 Mar. 2021

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3 out of 5
The hotel was old, which is fine. Room was big. Bathroom small. No dresser. Bed was not changed during our stay.

Posted by on 31 Mar. 2021

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Comment from Hotel Management

1 Apr. 2021 by General Manager

Thank you for allowing us to host your recent visit to San Antonio. We hope your overall stay in the area was memorable. Please accept our apologies, however, if we did not meet your expectations, and for any inconvenience caused by our current housekeeping policies. For future reference, our front desk staff is always available to assist in making your experience more comfortable. Nonetheless, your feedback will be discussed to ensure any future visits will be exceptional. Thanks for your time, and please consider giving us a second chance to impress you.

2 out of 5
The lobby was nice...the room was very basic. Very dated. The pool was soooo small and in the shade. The cost was has for this hotel stay and very disappointing.

Posted by on 21 Mar. 2021

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Comment from Hotel Management

22 Mar. 2021 by General Manager

While you were able to enjoy our beautiful lobby area, we are disappointed to hear that we fell short in other aspects of your stay. Please accept our apologies. Our team will discuss your comments to ensure that our accommodations are squeaky clean and in tip-top shape. We know we can do better and would love another chance to prove this to you.

5 out of 5
Very nice and clean rooms. Excellent service at the front desk.

Posted by on 16 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by General Manager

It was a pleasure hosting you at the Riverwalk Plaza Hotel! We're glad our attention to cleanliness and service impressed you, and we look forward to your next visit.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. An outdoor pool, a vending machine, and an arcade/game room are also featured at the family-friendly Riverwalk Plaza. For a fee, parking is available. This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1969
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: San Antonio International Airport (SAT) (15.5 km / 9.6 mi)
  • Train station: San Antonio Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Riverwalk Plaza offers 130 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 11:00 AM.

Riverwalk Plaza Buffet - Onsite buffet restaurant.

Riverwalk Plaza Bar - Onsite bar. Open daily.

Lil J's - Onsite café. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 10
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 for adults and USD 8 for children (approximately)
  • Covered self parking fee: USD 21 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverwalk Plaza
  • Riverwalk Plaza Hotel
  • Hotel Riverwalk Plaza
  • Riverwalk Plaza Hotel And Suites
  • Riverwalk Plaza Hotel San Antonio
  • Riverwalk Plaza San Antonio
  • Riverwalk Plaza Hotel
  • Riverwalk Plaza San Antonio
  • Riverwalk Plaza Hotel San Antonio

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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