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4.0 out of 5

"The staff was really nice. Because we arrived early, our room was not ready so they made arrangements so we could use the pool while we waited. There ... " More

By a verified traveller on Sat 24 Aug 2019

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Hotel Description

Hotel near Shuswap Lake in Salmon Arm

In Salmon Arm

Within a 5-minute walk of this Salmon Arm hotel, you'll find Shuswap Lake and Columbia Mountains. Salmon Arm Wharf and Centenoka Park Mall are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 114 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$99* Per night/room 20 Jun. - 21 Jun.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds with Sofa Bed, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Inn & Suites ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (5) Family (1)
4 out of 5

Posted by on 22 Sep. 2020

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Comment from Hotel Management

26 Sep. 2020 by Jill

Thanks for staying with us and for writing your review. We look forward to seeing you again next time you are in the area. Jill Power, Manager

5 out of 5

Posted by on 12 Aug. 2020

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Comment from Hotel Management

14 Aug. 2020 by Jill

Thank you for your feedback. It is appreciated. We look forward to welcoming you back again in the future. Jill Power, Manager

4 out of 5

Posted by on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Jill

Thank you for staying with us and providing your feedback. We would love to welcome you back again in the future. Jill Power, manager

5 out of 5

Posted by on 23 Dec. 2019

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Comment from Hotel Management

25 Dec. 2019 by Jill Power, Manager

Thank you for filling out the survey. Your feedback is appreciated. We look forward to seeing you again in the future.

4 out of 5
The staff was really nice. Because we arrived early, our room was not ready so they made arrangements so we could use the pool while we waited. There was a smell of cigarette smoke in the room and the floors were clean, but sticky.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Jill

Thank you for taking time to write your review. Your feedback is very important to us. We would love to welcome you back again in the future. Jill Power, Manager

2 out of 5
Cons: The in room fridge was very small and had no freezer compartment. The beds were very small and uncomfortable. The gym equipment was very worn.
This hotel was not worth the price at all. The gym equipment was in poor condition, the room was small and cramped, and the in-room fridge had no freezer compartment to re-freeze my son's ice packs.

Posted by on 8 Jul. 2018

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Comment from Hotel Management

12 Jul. 2018 by Jill

Thank you for your feedback. All the beds in our hotel are either queen or king beds. We could have put your ice packs in our big freezers in the breakfast room for you. We will pass on your concerns regarding the gym equipment to the owners. Jill Power, Managaer

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Salmon Arm hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites offers 114 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Salmon Arm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 15 per pet, per night
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Salmon Arm
  • Comfort Salmon Arm
  • Comfort Inn Suites
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites Salmon Arm
  • Comfort Inn & Suites Hotel Salmon Arm

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.