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4.6 out of 5

"The property is clean. Everyone is friendly.breakfast selections are awesome. I will definitely go back. " More

By a verified traveller on Wed 11 Sep 2019

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Hotel Description

4-star hotel near Via Nazionale

Central Rome getaway

A stay at this Rome City Centre hotel places you steps from Teatro dell'Opera di Roma and a 5-minute walk from Via Nazionale. Piazza della Repubblica and Via Marsala are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Self parking, a coffee shop, and express check-in are also offered.

Free WiFi, LCD TVs

The 236 soundproofed guestrooms offer free WiFi and minibars. Other amenities include room service, pillow menus, and LCD TVs with satellite channels.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$133* Per night/room 15 Aug. - 16 Aug.

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Starhotels Metropole ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Starhotels Metropole

Everyone (4)
5 out of 5
The property is clean. Everyone is friendly.breakfast selections are awesome. I will definitely go back.

Posted by , from Los Ángeles, Ca on 11 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by AA

DearCristinaP, Thanks a lot for your fantastic score regarding our Starhotels Metropole in Rome! Hoping to see you once more in the next future, in the meantime we send you our best regards Mauro Polmonari General Manager Starhotels Metropole Roma

5 out of 5

Posted by on 8 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by aa

Dear Guest, Thanks a lot for your fantastic score regarding our Starhotels Metropole in Rome! Hoping to see you once more in the next future, in the meantime we send you our best regards Mauro Polmonari General Manager Starhotels Metropole Roma

5 out of 5
It was a very pleasant experience being a guest at the Stars Metropole Hotel in Rome. Everyone was very helpful.

Posted by on 19 May 2019

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Comment from Hotel Management

22 May 2019 by DD

Gentile Cliente, grazie per aver scelto Starhotels! Siamo felici che abbia apprezzato il soggiorno presso di noi e la ringraziamo anche per aver scritto la recensione. Un cordiale saluto Mauro Polmonari Direttore Starhotels Metropole

5 out of 5
Starhotels metropole is one of the best hotel I stayed at. They staffs are very excellent and welcoming to you. Their communication skills is at the top, they communicate with you clearly even when there is communication barrier, you forget you are not Italian. The cleanliness of the room is great, they clean and restocked everyday to your liking. The one thing that is not great, you have to call every time you need a hot iron and ironing board to used and signed for them. They gave you one hour to use the iron and ironing board.

Posted by , from NYC, NY on 13 Jun. 2018

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Comment from Hotel Management

20 Jun. 2018 by Mauro Polmonari - General Manager

Dear Dodds, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Best regards, Mauro Polmonari - General Manager

3 out of 5

Nice Hotel, but very Noisy

Pros: Staff
Cons: It was very noisy and we could not get a good night sleep. Maybe the hotel could replace/upgrade the windows to better soundproof windows.
Location: Decent location.
The staff are friendly and the hotel is very clean. Breakfast was decent but not great. However, it is nearly impossible to sleep as we heard loud sounds in the street all night and every night even though we were in one of the higher floors in the hotel. I would not stay here again.

Posted by , from San Diego on 16 May 2017

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Comment from Hotel Management

26 May 2017 by Mauro Polmonari - General Manager

Dear Jamie, thank you for taking the time to share your valued feedback with us all here in Rome. Please be assured that I have noted all your comments and we offer our genuine apologies. We appreciate that noise can be upsetting and we would have been happy to move you to a quieter room, please do not hesitate to ask when an issue impacts your rest like that. Kind Regards, Mauro Polmonari - General Manager

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1539 square feet (143 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Starhotels Metropole. Parking is available for a fee. This 4-star Rome hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 9 levels
  • 1539 sq ft of conference space
  • 143 sq m of conference space
  • Built in 1956
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Fiumicino - Leonardo da Vinci Intl. Airport (FCO) (30.4 km / 18.9 mi)
  • Train station: Rome Termini Station (0.6 km / 0.4 mi)
  • Metro station: Repubblica - Opera House Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Starhotels Metropole offers 236 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Apicio, By Eataly - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rendez-Vous, By Eataly - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property requires identification for all guests at check-in, regardless of age.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts credit cards and cash for all onsite payments. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Service animals are allowed
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 35 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Starhotels Metropole
  • Starhotels Metropole Hotel
  • Starhotels Metropole Hotel Rome
  • Starhotels Metropole Rome
  • Metropole Rome Starhotel
  • Rome Metropole
  • Starhotels Metropole Rome
  • Starhotels Metropole Hotel
  • Starhotels Metropole Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.