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"Staff was very friendly and our room was very clean, would stay here again! " More

By a verified traveller on Tue 25 Feb 2020

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Hotel Description

Hotel near University of Rochester in Rochester

Near the airport

Within 3 miles (5 km) of this hotel, you'll find Strong Memorial Hospital and University of Rochester. Bill Gray's Regional Iceplex and Genesee Valley Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 105 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$130* Per night/room 30 May - 31 May

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Rochester - University Area ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express Rochester - University Area

Everyone (4) Family (5)
1 out of 5
I had problems with the hot water tap and i could not turn it off. I reported it to the front desk. I had almost 1 hour before they said they dont have any more available and asked if i wanted to stay at another hotel close by and i said yes. While waiting to checking at the hotel he called the front desk clerk who was with me a0bd ask if i wanted to come back to the holiday inn i ask him if the hot water problem was repaired and he said yes. I then went back to the holiday in and he then offered to reverse the the payment. 2 weeks the charge

Posted by on 20 Jul. 2019

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5 out of 5

Wonderful Stay!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, friendly & helpful staff
We spent a few days in Rochester on vacation, and this hotel was wonderful! The staff were extremely helpful and friendly, housekeeping did a wonderful job, and the room was well-maintained. Breakfast was a surprise - the hotel's website suggests that breakfast will just be pastries, cereal and fruit, but there was also eggs, bacon, fresh waffles and so on at no extra charge. They also had some gluten-free options. I would highly recommend this hotel. It was the first time we stayed at a La Quinta, but we will definitely stay again.

Posted by on 3 Jul. 2011

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5 out of 5
Staff was very friendly and our room was very clean, would stay here again!

Posted by on 25 Feb. 2020

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Comment from Hotel Management

19 Mar. 2020 by AV

Thank you for staying at the Holiday Inn Express! We appreciate your feedback and time. We hope to see you soon!

3 out of 5
The floor we were on had a bunch of hockey families in town for a tournament. People up to 2am running down the halls opening and closing doors. Adult parents not around. Thought there was going to be a fight with some of the adults. Bad management decision to put general public on that floor with the families of the hockey team!!!!

Posted by , from Hackettstown on 18 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by AV

Thank you for staying at the Holiday Inn Express University Area. We appreciate your time and feedback. We are sorry to hear your stay was not a good one due to noise complaints. We will use your feedback to get better and improve our operations thanks.

4 out of 5
I didn't like that it was noise in the hall way couldn't sleep. Here it is 2am in the morning. I think there should be a time where people should be quite.

Posted by on 23 Feb. 2019

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Comment from Hotel Management

1 Mar. 2019 by Sady

Thank you so much for staying with us and providing your feedback. I am sincerely sorry that other guests were so disruptive to your stay and nothing was done on the hotel's part to enforce our quiet hours. I hope you will stay with us again to show that was an exception to the experience we strive to provide guests. Thank you again for staying with us and taking the time to tell us about your stay!

4 out of 5

Nice hotel, convenient

Pros: We always like Holiday Inn Expresses; this was the same.
Cons: Breakfast menu could be improved.
Location: Convenient to our needs.
Everything nice as advertised. Comfortable, accommodating.

Posted by , from Harrisburg, PA on 13 Sep. 2016

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3 out of 5

Under construction....

Hotel was fine, but we arrived to discover that it was undergoing major renovations. No working lobby, entrance was a temporary side entrance, parking lot with construction crews... Seems like a decent place. Good location. Decent accommodations for the price. Would have been nice to know it was undergoing construction when we booked it though....

Posted by on 27 Sep. 2015

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1 out of 5

Hotels staff

My experience was horrible, my room had a plumbing issue, the appearance of the hotels was bad, they had no sign or instruction on where to go.

Posted by on 20 Aug. 2015

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4 out of 5

Comfortable stay

Pros: Rooms were comfortable, staff was great.
Location: Close to downtown. Few restaurants right nearby.
A friend and I were stopping in Rochester for the night on our way home from a trip. We knew the hotel was under renovation going into it, so we knew what to expect. The staff was great and even called our room and left a voicemail to make sure everything was good in our room. The room we got had recently been renovated, so everything was brand new. The beds were comfortable and everything was nice and clean. We weren't bothered by the renovations at all - they don't do any work after business hours. As we were checking out the next morning, there was some noise that I can understand would be irritating if you were staying in the hotel all day. But if you're just looking for a comfortable place to sleep at night, it really isn't a big deal. The hotel was a short drive from downtown Rochester, so it was easy for us to go down there at night for dinner.

Posted by , from Ann Arbor, MI on 24 Jul. 2015

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4 out of 5

Great location, nice room, good price

Pros: Free breakfast
My daughter and I had a late flight into Rochester and needed a nice/clean place to sleep. The La Quinta was great! I would stay here again and for a longer period of time. Room looked nice, was clean and comfortable. I recommend this as a great place to stay.

Posted by , from San Diego, CA, USA on 15 Nov. 2011

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About the Holiday Inn Express Rochester - University Area

Location 717 E Henrietta Rd, Rochester, NY 14623

Property Features

Holiday Inn Express Rochester - University Area offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 464 square feet (42 square meters). Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Rochester - University Area. Free self parking is available. This Rochester hotel is smoke free.

  • 105 guestrooms or units
  • 5 levels
  • 464 sq ft of conference space
  • 42 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (6.7 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Rochester - University Area offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Hotel Names

  • Quinta Inn Rochester South
  • Quinta Rochester South
  • La Quinta Inn & Suites Rochester South Hotel Rochester
  • La Quinta Inn And Suites Rochester South
  • Holiday Inn Express Rochester Brighton Hotel
  • Holiday Inn Express Rochester Brighton
  • Holiday Inn Express Rochester University Area Hotel
  • Holiday Inn Express Rochester University Area
  • Holiday Inn Express Rochester - University Area Hotel
  • Holiday Inn Express Rochester - University Area Rochester
  • Holiday Inn Express Rochester - University Area Hotel Rochester

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.