Skip to main content
Beginning of main content
4.0 out of 5

"Staff at both checkin and checkout were great. Friendly and respectful. Took time to answer questions, give directions, change payment method. " More

By a verified traveller on Fri 03 May 2019

Enter dates to see availability

Hotel Description

Hotel near Rochester Institute of Technology in Rochester

In shopping district

Within 2 miles (3 km) of this Rochester hotel, you'll find Bill Gray's Regional Iceplex and Marketplace Mall. Strong Memorial Hospital and Veterans Memorial Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$126* Per night/room 3 Jun. - 4 Jun.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Rochester/Henrietta ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Rochester/Henrietta

Everyone (7) Family (2)
5 out of 5

Posted by on 29 Sep. 2019

Was this review helpful to you?
5 out of 5

Posted by on 21 May 2019

Was this review helpful to you?
5 out of 5
Staff at both checkin and checkout were great. Friendly and respectful. Took time to answer questions, give directions, change payment method.

Posted by on 3 May 2019

Was this review helpful to you?
5 out of 5

Posted by on 29 Apr. 2019

Was this review helpful to you?
4 out of 5

Posted by on 31 Mar. 2019

Was this review helpful to you?
4 out of 5
Well kept ,clean pleasent Breakfast was great needs more seating when hotel is full

Posted by on 19 Feb. 2019

Was this review helpful to you?
2 out of 5
We stayed in this hotel a year ago and enjoyed our stay. This year we were very disappointed. Our room last year had a sofa and a coffee table,not so this year. We should have checked but thought that was standard as the pics we seen showed a sofa. We were staying 3 days and didn't want to spend the entire time on the beds. We were also disappointed with the breakfast. On Sunday when we stayed there wasn't any meat provided for breakfast and many of the items were not restocked including the coffee. It was hard to make a full breakfast when many items were not refilled. Also there was no night light provided in the bathroom so we went out and bought one. One day we were out all day and came back to find our room had not been cleaned and towels not restocked. We had been back a hour when some one knocked at the door. It took us a minute to respond cause we had gotten into out pajamas ,so the person outside the door used their key to try to come in even though we had said just a minute ,thankfully we had put the guard on the door so no one could come in. Truthfully this was quite unsettling. I am sure there were a couple other things but can't remember them at the moment. We have already decided next year when we make this trip to go to another hotel.

Posted by , from Macedon on 13 Nov. 2018

Was this review helpful to you?
5 out of 5

Couldn't be happier

Pros: Cleanliness, big room, great customer service
Couldn't find a hotel for a wedding stay until I called here. Wasn't expecting too much, but this hotel was one of the best I've had. From check-in , the guy behind the desk couldn't have been nicer and more attentive. The breakfast buffet was delicious, and the woman running it couldn't have been any nicer! She took the time to have a conversation with us, asking us how we were, why we were in town, and gave us a lot of laughs. If we didn't have to go home right away, we would have stayed another night. Hotel was very clean and we loved staying here.

Posted by , from New Jersey on 13 Oct. 2015

Was this review helpful to you?
1 out of 5

Moldy food and a plethora of noisy kids

Pros: Nothing
Cons: See comments above.
We were placed in a room next to a group of children who ran up and down the halls both Friday and Saturday late into the night. Despite repeated calls the front desk, the noise level and uncontrolled children continued throughout the night. As if not getting any sleep wasn't enough, when we went to the breakfast bar we noticed moldy bagels and english muffins. We informed the culinary staff, but the moldy food was out the next morning as well. The yogurt was also spoiled. I was extremely disappointed in the quality of this hotel.

Posted by on 4 Aug. 2014

Was this review helpful to you?

About the Hampton Inn & Suites Rochester/Henrietta

Location 280 Clay Rd, Rochester, NY 14623

Property Features

Hampton Inn & Suites Rochester/Henrietta offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Rochester/Henrietta. An area shuttle within 1 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. This Rochester hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (12.4 km / 7.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 1 mi
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Henrietta
  • Hampton Inn Henrietta Hotel
  • Hampton Inn Henrietta Hotel Rochester
  • Hampton Inn Rochester Henrietta
  • Hampton Inn Rochester/Henrietta
  • Hampton Inn Rochester/Henrietta Hotel Rochester
  • Hampton Inn Rochester/Henrietta Hotel
  • Hampton Inn Rochester/Henrietta Rochester
  • Hampton Inn Suites Rochester/Henrietta
  • Hampton Inn & Suites Rochester/Henrietta Hotel
  • Hampton Inn & Suites Rochester/Henrietta Rochester
  • Hampton Inn & Suites Rochester/Henrietta Hotel Rochester

You should know

  • Hampton Inn & Suites Rochester/Henrietta offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://fr.travelocity.ca/Rochester-Hotels-Hampton-Inn-&-Suites-Rochester/Henrietta.h5841547-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Rochester-Hotels-Hampton-Inn-&-Suites-Rochester/Henrietta.h5841547-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://fr.travelocity.ca/Rochester-Hotels-Hampton-Inn-&-Suites-Rochester/Henrietta.h5841547-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.